I was a parent volunteer along with a hs team for a trip. The hotel's sales person gave the team leader a courtesy call on the way down to confirm & ask if they could pre-key our room keys to make for easy check in, well that sounded great! When we got there it still took about 30 min to check in, having worked a hotel front desk for over 6 years a group check in should never take that long. Then after returning the next night after a very long event day we find out that every single room key was keyed wrong, for only one day instead of two. Add to that, my daughter & I shared a room & we are pretty low maintenance. Upon check in my daughter used the toliet & it would not flush, it was pretty late so when I called front desk I was not surprised when she told me she would have to bring me a plunger, no problem, I said. I took a shower, my daughter, took a shower. Now the tub wasn't draining, but we were exhausted. An hour later I called down and the woman kind of snippy said, I don't have time to bring it up. I said, ok, I just wish you had told me that an hour ago, now we are showered and in our pjs & it's 10pm. She brought us something that looked kinda like a plunger, but not & it didn't work, just splashed water everywhere. The next morning, I wrote our room # down & the two issues, the tub draining, it was finally empty by the time we woke up, and the toilet, still full, we didn't need service but needed these issues attended. The very nice woman said she would take care of it. Well at 7pm, no one had been in our room. I went back to the fd, told a different woman, who was very sympathetic & promised to keep open the lobby restroom for us & found me a real plunger. I went to our room fixed the toilet, fiddled with things, fixed the tub, thx to tips from a handy hubby.I wish I could remember her name, the last woman, but she was great!
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- Also Known As:
- Jameson Inn Roanoke Rapids Hotel Roanoke Rapids
- Roanoke Rapids Jameson Inn