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“Great Stay, Fantastic Staff!”

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Raleigh Marriott Crabtree Valley
Ranked #19 of 84 Hotels in Raleigh
Wilmington NC
Level Contributor
3 reviews
3 hotel reviews
“Great Stay, Fantastic Staff!”
4 of 5 bubbles Reviewed May 4, 2014

If you are looking for good value and a great experience then stay here. My husband and I just spent two nights here on a weekend trip to Raleigh. The hotel is located across the street from the Crabtree Valley Mall which offers several good dinning options within walking distance. We stayed in a King room which was clean and average in size and included breakfast. The breakfast was great and included a large buffet, made to order omelet and waffle station. The staff here are fantastic and the best feature of the hotel! I would stay here again.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SarahWilmingtonNC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Raleigh Marriott Crabtree Valley, responded to this review, May 8, 2014
SarahWilmingtonNC,
Thank you very much for writing a review! I am pleased you enjoyed your stay with us. We take a lot of care into our breakfast selection and I am glad you found it enjoyable. We look forward to see you again when you are in the area!

Thanks again,
Dan Freeland, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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473 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (83)
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English first
Savannah, Georgia
1 review
5 of 5 bubbles Reviewed May 4, 2014

I was in Raleigh for one night but if I come back I will definitely return to this hotel. The accommodations and amenities were great. The personnel was fantastic; from the Front desk to the restaurants to those who serviced the rooms. After a long drive, it was a welcome relief to rest, to eat and sleep well. A special thank you to Tegese and all the staff.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SandiLW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Raleigh Marriott Crabtree Valley, responded to this review, May 8, 2014
SandiLW,
Thank you so much for your review and recommendation! We appreciate hearing from you and are glad to know you enjoyed your stay and the level of service we provide. We look forward to seeing you next time you’re in the area!

Sincerely,
Dan Freeland, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
El Paso, Texas
1 review
4 of 5 bubbles Reviewed May 3, 2014

Great stay. Enjoyed the excellent service and awesome staff. Especially Raeford Huntley, Banquet Manager - good food that makes you smile. The room was nice. Very comfortable bed, it was like sleeping on a cloud.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Feydog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Raleigh Marriott Crabtree Valley, responded to this review, May 5, 2014
Feydog,
Thank you so much for your review and recommendation! We appreciate hearing from you and are glad to know you enjoyed your stay and the level of service we provide. Thanks especially for recognizing Raeford, it made his day! We look forward to seeing you next time you’re in the area!

Sincerely,
Dan Freeland, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nazareth, Pennsylvania
Level Contributor
85 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed April 29, 2014

This Marriott is close to the airport across the street from Crabtree Valley Mall. Several good places for dinner there. The hotel bar has a pool table, a fine number of spirits/beers/wine, and good pub grub. There is a wonderful patio you can take your drink out to during nice weather. Indoor/outdoor pool and indoor hot tub are wonderful for families. Exercise facility is ok - I wish there were a bit better television channel selection on the fitness equipment! The concierge lounge is amazingly well stocked with snacks, the breakfast is good up there, and the concierge staff, morning and evening, is the BEST I have ever experienced at a Marriott!

I travel for business to Raleigh 2-4 nights a month - this hotel is my #1 choice! The staff is happy here and it shows. If you are a Marriott Elite Member, I highly suggest you try this hotel.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JessFuquay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Raleigh Marriott Crabtree Valley, responded to this review, May 1, 2014
JessFuquay,
Thank you so much for your review and recommendation! We appreciate hearing from you and taking the time to share your comments. All feedback is valuable to us so that we can perfect our guests’ experiences. Your business is important to us and we look forward to seeing you again!

Sincerely,
Dan Freeland, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wilmington, North Carolina
Level Contributor
72 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed April 28, 2014

While in town attending Legofest 2014, I wanted to also visit the Crabtree mall. I couldn't have picked a more convenient hotel!! Given the horrible traffic and parking at the mall, I was happy to be able to walk across the street on foot. The hotel is large and clean. Our room was comparable to all the other Marriott hotels we visit as rewards customers. Indoor pool looked clean and inviting. Would stay here again if in the area.

Room Tip: I was concerned that we were a room down from the main elevator. Didn't hear a sound all night!
See more room tips
  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank moma1031
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Raleigh Marriott Crabtree Valley, responded to this review, May 1, 2014
Moma1031,
Thanks very much for your review; it’s great to know you enjoyed the hotel and we can’t wait to see you again!

Sincerely,
Dan Freeland, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brooklyn, New York
1 review
5 of 5 bubbles Reviewed April 23, 2014

My husband and I were in town to attending a funeral service. . After the service, family and friends gathered in the Lounge area of the Marriott and it turned into an eventful family reunion. The hotel staff was wonderful and very accommodating in arranging rooms for our group at the last minute. The rooms were clean and comfortable. One of the hostess, Sewit who worked in the lounge and the dining room for breakfast the next day was kind and pleasant.. We all remarked about the breakfast bacon being so tasty that it became the highlight of our conversations. Obviously it's a southern thing. I recommend the Marriott Crabtree for such good service and convenience. Plus you can walk across the street to the mall.

Room Tip: South side is quieter and private.
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Green Features: We all were pleased with the staff for being very accommodating throughout our entire stay in Raleigh.
  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Terri S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Raleigh Marriott Crabtree Valley, responded to this review, April 30, 2014
Terri S,
Thank you for taking the time to share your comments with us. We understand the extra level of stress when traveling for a funeral. I am grateful that my staff was caring and helpful during this difficult time. Thanks again for your kind words.

Sincerely,
Dan Freeland, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Durham, North Carolina
1 review
5 of 5 bubbles Reviewed April 11, 2014

Stayed two nights for a conference. Service was great. Raeford Huntley and Staff were on point giving 110% making sure that everything ran smoothly. Great experience. Location of the Hotel was great right across from a mall. Awesome stay.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Judy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Raleigh Marriott Crabtree Valley, responded to this review, April 30, 2014
Martha,
Thank you so much for your review and recommendation! We appreciate hearing from you and are glad to know you enjoyed your stay and the level of service we provide. Thanks especially for recognizing the staff, it made their day! We look forward to seeing you next time you’re in the area!

All the best,
Dan Freeland, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Raleigh Marriott Crabtree Valley

Property: Raleigh Marriott Crabtree Valley
Address: 4500 Marriott Drive, Raleigh, NC 27612-3365
Phone Number:
Location: United States > North Carolina > Raleigh
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#20 Business Hotel in Raleigh
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Raleigh Marriott Crabtree Valley 3.5*
Number of rooms: 375
Official Description (provided by the hotel):
We're redefining the hotel stay here at the newly renovated Raleigh Marriott Crabtree Valley with fresh, innovative, warm and inviting design. Our contemporary hotel has been entirely reborn, including sleek new guest rooms, enticing public spaces, 20,000 square feet of meeting and event space, and a well-equipped fitness center. North Carolina cuisine and specialty cocktails can be had at the brand new BRAISE Contemporary Southern restaurant and bourbon bar. Guest rooms feature amenities such as smart TV's with Netflix and upgradeable Wi-Fi, along with subtle touches of North Carolina in the décor. Weddings shine in our ballrooms and our catering is nothing short of remarkable. Our unwavering commitment to exceptional service shines throughout each guest experience. Your stay will put you within easy reach of desirable shopping at Crabtree Valley Mall, downtown restaurants, PNC Arena and North Carolina State University. ... more   less 
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Also Known As:
Raleigh Marriott Crabtree Valley Hotel Raleigh
Marriott Raleigh

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