Took a couples weekend to celebrate our anniversary and ended up in an expensive hotel overrun with middle school aged soccer players who absolutely overran the hotel! They treated the place like a Chuckee Cheese, running and yelling, and neither the hotel staff nor coaches or parents did anything to curtail this obnoxious behavior. Staff were surly & defensive at worst and faking customer service at best.
The rooms have been nicely redone, but amenities are sorely lacking. The gym, a must for me for every trip, was minimal, equipment was tired and worn, and the setup was dangerous for singles traveling alone-door not kept locked, and blind corners at the front and back entrances. No sanitizer, either, to clean equipment after some kid came in and sneezed all over it.
Breakfast was just average, not the usual good Embassy Suites omelets, and lots of undercooked food and cheap ingredients. :-( The best thing about breakfast: the excellent coffee.
I am not impressed and would rather go stay at the ComfortSuites at Page Rd for less than half the price.
- Official Description (provided by the hotel):
- The Embassy Suites Raleigh-Crabtree hotel in Raleigh, North Carolina, sits across from Crabtree Valley Mall. Our all-suite hotel is ten miles from Raleigh-Durham Airport, less than five miles from Downtown Raleigh and only minutes from local universities. Our hotel is convenient to the PNC Arena, Time Warner Cable Music Pavilion at Walnut Creek, and RTP. Reserve a one- or two-bedroom modern, spacious, suite featuring a separate living room with sofa bed. Wake up to a complimentary breakfast and relax each evening with our nightly Managers Reception. ... more less
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- Also Known As:
- Embassy Suites Raleigh - Crabtree Hotel Raleigh
- Embassy Suites Hotel Raleigh
- Raleigh Embassy Suites