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“Across from Crabtree Mall” 4 of 5 stars
Review of Embassy Suites by Hilton Raleigh - Crabtree

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Embassy Suites by Hilton Raleigh - Crabtree
3.5 of 5 Hotel   |   4700 Creedmoor Road, Raleigh, NC 27612   |  
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Ranked #23 of 83 Hotels in Raleigh
NC
Level Contributor
91 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
“Across from Crabtree Mall”
4 of 5 stars Reviewed September 23, 2013

We recently stayed at he Embassy Suites Crabtree, right across from the bustling Crabtree Mall. Not sure I would try to walk it because of all the traffic.

Typical Embassy Suites, with the towering atrium - almost feels like a cruise ship. We enjoyed the manager's reception (available every evening, not just M-Th like some hotels), which included 2 bar drinks and an open soft drink machine, as well as some pretzel and snack mix munchies. Nice granite-topped tables in the plant-filled atrium. Manager's reception ran from 5:30-7:30pm.

We asked for and received a double-bedded 1 bedroom suite, which included a microwave, bar sink and mini-fridge with tiny freezer section. Pullout couch in the living room area along with a good-sized desk and comfortable chairs. 2 TVs in the suite.

We also enjoyed the cooked-to-order breakfast in the morning, especially sitting next to a running waterfall and listening to the classical music in the atrium. My daughter ordered a spinach omelet. If you'd prefer not to wait in line for the cooked-to-order breakfast, there was also a hot bar which included honeydew melon, cantaloupe, eggs, sausage and potatoes among other items. Toast and other bakery items were also available.

Staff was very pleasant and elevators (2 of them, glassed in) were speedy. Fun to watch the floors go by.

Very comfortable beds with pillowtop mattresses. We ended up taking a post-breakfast nap, quite a luxury!

A quick drive across the street takes you to Crabtree Mall - good luck finding a parking space. There was also a van at the hotel which may provide local transportation - ask at the front desk.

An enjoyable stay.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank SpringdaleGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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705 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
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English first
Sumter, United States
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed September 23, 2013

The hotel is a very nice hotel and priced reasonably for business. My only gripe is the hair that remains on the shower walls/ceilings. Most importantly the room/bed is impeccably clean, comfortable and quiet. The hotel is near the mall and not far from the highway.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Nikita J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leesburg
2 reviews
4 of 5 stars Reviewed September 12, 2013

The location of this hotel was easily accessible from the interstate. The staff was kind, courteous and extremely helpful. The property was clean, nicely appointed and quiet - this was especially nice considering there was a college football team staying the same night. I did not take advantage of the hotel amenities as time did not permit, but there seemed to be plenty. A large mall was directly across the street for additional entertainment.

  • Stayed September 2013, traveled solo
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Linda T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springfield IL
Level Contributor
51 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed September 8, 2013

Long weekend meeting. Walking distance to shopping and dining. Friendly, courteous staff, good breakfast set-up. Very reasonably priced. aAnup to date facility with no issues other than it would benefit from another elevator.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank uilaw71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Augusta, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed September 8, 2013

Accommodating and pleasant staff in all areas: housekeeping, front desk, breakfast bar, and lounge. Clean and spacious rooms, equipped with refrigerator and microwave. The only issue I experienced was the loud slamming of the doors on either side of me. Overall, it was a wonderful experience.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Carmen M A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phenix City, United States
1 review
4 of 5 stars Reviewed September 5, 2013

Hotel is clean, comfortable and friendly but no ESPN so I cant stay until it is an option. Great location, convenient and well priced, helpful staff, great breakfast and managers reception. Rooms have very nice layout, very clean and comfortable. Amenities are top notch.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Jason C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charleston, South Carolina
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed September 4, 2013

Really enjoyed my stay. Breakfast was great! Will stay here again!!!!
Our stay was wonderful and the staff and property was nice. We will definitely be back. Price was reasonable. No complaints. The staff at the front desk were very helpful and professional. The cleaning staff also provided good customer service. We did not use the pool, van or gym

  • Stayed September 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank size12r14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Raleigh - Crabtree

Property: Embassy Suites by Hilton Raleigh - Crabtree
Address: 4700 Creedmoor Road, Raleigh, NC 27612
Phone Number:
Location: United States > North Carolina > Raleigh
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#18 Business Hotel in Raleigh
#23 Romantic Hotel in Raleigh
#26 Family Hotel in Raleigh
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites by Hilton Raleigh - Crabtree 3.5*
Number of rooms: 225
Official Description (provided by the hotel):
The Embassy Suites Raleigh-Crabtree hotel in Raleigh, North Carolina, sits across from Crabtree Valley Mall. Our all-suite hotel is ten miles from Raleigh-Durham Airport, less than five miles from Downtown Raleigh and only minutes from local universities. Our hotel is convenient to the PNC Arena, Time Warner Cable Music Pavilion at Walnut Creek, and RTP. Reserve a one- or two-bedroom modern, spacious, suite featuring a separate living room with sofa bed. Wake up to a complimentary breakfast and relax each evening with our nightly Managers Reception. ... more   less 
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Also Known As:
Embassy Suites Raleigh - Crabtree Hotel Raleigh
Embassy Suites Hotel Raleigh
Raleigh Embassy Suites

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