This place is usually crowded and I usually walk away when I see lines BUT... there's been a few times where the waiting wasn't too much of a big deal and I wasn't disappointed w/the place. I mean, I know it IS expensive but we only go on some special ocasion and then it's worth it (to us).
The portions are huge, what we ordered came in soon enough and it was tasty.
I would consider this place a "treat" but, because of the prices and cost, I'd say it's not for regular eating there.
Oh, the service has -so far- always being fast and friendly so no complaints. And ultimately, if nothing else, their cheesecakes beat all others around Raleigh!