Family dinner for a birthday. Some in our party had food allergies, so the gluten-free menu was helpful.
Caitlyn, our server, did a wonderful job. She was patient with our kids, explained the menu, worked with the kitchen on the food allergies, and suggested some options when asked by a person who was having trouble making a decision (uh, yeah...that was me.) She handled my wife's nasty, spoiled shrimp professionally (of course deducting it from our bill) and suggested an alternative.
My first impression was not that great as we didn't get a great feel from the hostesses outside the door. They seemed distant, a little snobby, or not engaged. Caitlyn more than made up for that and was a major reason for our happy evening.
She deserves a promotion and a raise.