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“Outstanding”

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Hampton Inn & Suites Raleigh Downtown
Ranked #9 of 84 Hotels in Raleigh
Certificate of Excellence
Marion, NC
1 review
“Outstanding”
5 of 5 bubbles Reviewed March 13, 2014

We have stayed at Hamptons through out the US for over 10 years. Of all the Hamptons we have stayed in this one is the most outstanding one we stayed in. All the lobby personal went out of their way for us. My husband is handy caped ant they parked our car for us, called taxies for us and were there any time we had a question. The outdoor area was beautiful and as smokers we were most appreciated for it. Even all the employees from the cleaning personal to the breakfast attendant were outstanding. If we had a choice on the survey we would have rated everything as a 20 plus. The interior of the hotel was amazing and our room was better than any other Hampton we have ever stayed in. We recommend them for the Conrad Hilton award. Haskell and Carney Dawson

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Haskell D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonRaleighDwntwn, Guest Relations Manager at Hampton Inn & Suites Raleigh Downtown, responded to this review, May 20, 2014
Dear Haskell and Carney Dawson,

Thank you so much for the extremely kind compliments you all provided us! I am so excited to read that you enjoyed your visit with us so much! We always strive to ensure that we are always there for our guests when needed and I am so happy to read that you experienced that. I am also glad that you were able to enjoy our outdoor patio! That is one of my personal favorite assets to our hotel, with the gas fire pit and everything.

Thank you again!

Sincerely,
Maddy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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669 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Raleigh, North Carolina
Level Contributor
122 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed March 12, 2014

Stayed there just after New Year 2014. We lived in Raleigh for almost 40 years and the changes in downtown Raleigh are staggering. Staying here, you can just walk to the local restaurants and the bars for music and such. The rooms were very nice and comfortable. The staff was friendly and the breakfast was good. Only drawback is the parking charges which in our case were waived.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank julywest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonRaleighDwntwn, Guest Relations Manager at Hampton Inn & Suites Raleigh Downtown, responded to this review, May 20, 2014
Dear julywest,

Thank you very much for your review! I am so happy to know that you enjoyed your New Year's with us! Raleigh has definitely changed a lot over the years, there is much more to do in the area! I have only live here shortly and it has already changed since I have been here.

I completely understand your disappointment in the parking charges. I am glad we were able to settle that for you. We do charge for parking, $6 over night, but some of our competitors in the downtown area charge up to $12 just for self parking and $26 for valet. We only charge $6 over night and provide complimentary valet service.

Thank you again for sharing your review with others! We do hope we will see you again during your next visit to Raleigh!

Sincerely,
Maddy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia Beach, Virginia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed March 12, 2014

I visited the Hampton Inn in Raleigh NC for 2 nights in March 2014. The Inn was easy to access from major roads. It was centrally located only about a 5 minute drive from the Raleigh Convention Center. The Inn was very clean and accommodating. The staff worked very hard to correct a reservation discrepancy that presented itself when I checked in. The breakfast was hot, delicious and lots to choose from. There are several restaurants within walking distance. (Be sure to ask for a room away from the sports bar noise out on the street). This was my 2nd stay at this Inn and I will definitely stay again in the future.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Jan J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonRaleighDwntwn, Guest Relations Manager at Hampton Inn & Suites Raleigh Downtown, responded to this review, May 19, 2014
Dear Jan J,

Thank you very much for being a return guest! We always love seeing our guests come back to visit us! Also, thank you very much for the wonderful review! One of the best qualities of our hotel is that we are located in the Hospitality District of downtown Raleigh. This puts us right in the middle of so many different local restaurants and entertainment venues that our guests could leave their car parked the entire time they are with us!

Thank you!

Maddy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Augusta
Level Contributor
72 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
5 of 5 bubbles Reviewed March 10, 2014

Great Location, brand new hotel (it seemed) with exceptional service at night (late) and in the morning (early.....6am). Decent breakfast. Great Internet speed.

Parking is across the street, which is less than ideal. But that was the only drawback.

Room Tip: They all are about the same.
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  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank martyinGA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonRaleighDwntwn, Public Relations Manager at Hampton Inn & Suites Raleigh Downtown, responded to this review, May 19, 2014
Dear MaryinGA,

Thank you very much for your review! I am so happy to read that you enjoyed your stay with us from the late night service to early morning breakfast! Our team mates dedicate every second to ensuring our guests have a memorable stay with us and leave satisfied.

I completely understand your comment regarding our parking. It is located right across the street in a covered parking deck. We do provide a valet service, during limited hours, when there is high volume check in. However, even though the valet is only on duty during certain hours, any of our employees would always be more than happy to valet your car for you!

Again, thank you so much for the review! Other than the one drawback, I am so happy to read that you enjoyed your stay!

Sincerely,

Maddy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Asheville, North Carolina
Level Contributor
75 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 bubbles Reviewed March 4, 2014

This new hotel is one of the nicest Hamptons we've stayed in. About a 10 minute walk to the north end of downtown. Public areas are spacious, better than usual breakfast, room was comfortable with a good shower. Only downside was non-HD TV.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Foodiehiker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonRaleighDwntwn, Guest Relations Manager at Hampton Inn & Suites Raleigh Downtown, responded to this review, May 19, 2014
Dear Foodiehiker,

Thank you very much for sharing your experience with others and for the wonderful compliments! Our Hampton is considered a "boutique" Hampton where Hilton let us go a little outside of the box for our decor and amenities. It definitely sets us apart from your usual Hampton Inn. I am so happy to read that you enjoyed your stay!

Sincerely,

Maddy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wilmington, United States
1 review
5 of 5 bubbles Reviewed March 3, 2014

The staff is helpful and the room was clean. I will stay again. The breakfast to go is so nice. You just grab and go. What more can I say? The parking is convenient and I felt safe walking alone. I am glad the new restaurant opened across the street. It was convenient and very goodl

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Cynthia H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonRaleighDwntwn, Guest Relations Manager at Hampton Inn & Suites Raleigh Downtown, responded to this review, May 19, 2014
Dear Cynthia H,

Thank you very much for sharing your experience with others! Here at the Hampton Inn & Suites Raleigh Downtown, we strive to make sure our guests have everything they could need or want, including a to go breakfast. We always try our best to provide world class hospitality that sets us apart from others. I am so happy to read that you had such a great experience!

Sincerely,

Maddy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas,NC
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed February 27, 2014

Were needing a room for the weekend of Feb 21-23 2014 for a cheerleading competition Went online did reviews and there was alot of reviews about the noise and the clubs around the hotel music keeping you awake. Went ahead and booked hoping for the best,so when it came to bed which my husband and my girls and I laid down around 11 and i was thinking ok here we go no sleep till the clubs close. Hardly any noise at all . Don't listen to the reviews that talk about loud noise The room was very clean and the bed was comfortable, the indoor pool was clean. The breakfast was a plus, helped alot when you have kids.Staff went beyond there means to make every guest happy. I will stay here again if ever back in the area

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank pete5dallas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonRaleighDwntwn, Guest Relations Manager at Hampton Inn & Suites Raleigh Downtown, responded to this review, April 21, 2014
Dear pete5dallas,

Thank you so much for sharing your experience with us and others! I am so happy to read that you did not experience any noise disturbances and that you and your family enjoyed your stay with us! Our staff works nonstop ensuring that our guests are well taken care of and always go above and beyond the call of duty. Being able to provide such personalized service is what we feel sets us apart from other hotels in the area.

Again, thank you so much for your wonderful review!

With Appreciation,
Maddy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Raleigh Downtown

Property: Hampton Inn & Suites Raleigh Downtown
Address: 600 Glenwood Ave, Raleigh, NC 27603-1589
Phone Number:
Location: United States > North Carolina > Raleigh
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Suites
Hotel Style:
Ranked #9 of 84 Hotels in Raleigh
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Raleigh Downtown 2.5*
Number of rooms: 126
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