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“Great access to Raleigh”

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Hampton Inn & Suites Raleigh Downtown
Ranked #9 of 86 Hotels in Raleigh
Certificate of Excellence
Morehead City, United States
1 review
“Great access to Raleigh”
Reviewed June 22, 2013

Here for business. This hotel is quiet clean and peopled by a friendly and high competent staff, plus you can walk to Mellow Mushroom. I will always pick this Hampton when in Raleigh for business or leisure travel

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Michael P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonRaleighDwntwn, Manager at Hampton Inn & Suites Raleigh Downtown, responded to this review, June 30, 2013
We are happy to hear that we have what it takes to service the hard working business traveler. We know that traveling on business can be draining and we strive to make sure that we provide superior and consistent service. We implore you to reach out to us next time your town for a leisure trip; so we can make your relaxing stay beyond what you experienced for your business stays!
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715 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
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English first
Wallace, United States
Level 2 Contributor
3 reviews
Reviewed June 20, 2013

I would recommend this hotel to all of my family and friends. The hotel is extremely clean and the staff are exceptionally nice. The hotel is located in the most happening part of Raleigh with lots of shops, restaurants and clubs nearby.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Judy N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonRaleighDwntwn, Manager at Hampton Inn & Suites Raleigh Downtown, responded to this review, June 30, 2013
It was our vision to offer a beautiful modern hotel in BEST Downtown location! We know what are area shops and restaurant can offer our guests! But to have the Hospitality and Service in the place you’re calling home during your stay in Raleigh, NC really puts it over the top! We really hope you come back and visit us again! We had so much fun last time, let’s do it again!
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Charlotte, North Carolina
2 reviews
Reviewed June 20, 2013

This is a really nice hotel located in the downtown area of Raleigh, NC. The hotel was modern and spacious. Everything is new and clean and people friendly. However, the downtown has club and loud music, so you may hear the music if your staying in the hotel. The music was that loud that I could not go to sleep.

  • Stayed June 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hampton

Helpful?
Thank Bridget L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonRaleighDwntwn, Manager at Hampton Inn & Suites Raleigh Downtown, responded to this review, June 30, 2013
Thank you for the kindest words on our New Modern Hotel. Our downtown location has given the best of all worlds to our guests from Food and Entertainment to Shops and Nightlife. Since opening we have been very intent on gathering information from our guest experiences to find ways to service them even better for the future stay. We would love to for you to reach out to us and discuss this subject matter even closely. You can reach me – Christian DOT mcnair AT Hilton DOT com--- I look forward to participating in this conversation with you in the very near future!
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2 reviews
Reviewed June 18, 2013

Can't be beat! Just make sure you are on the no nightclub side of the hotel. The noise was so loud we could not sleep and the wonderful staff put us in a new room that was very quiet at 1:00 am! Amazing!

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank 835frankv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonRaleighDwntwn, Manager at Hampton Inn & Suites Raleigh Downtown, responded to this review, June 30, 2013
We have the Best staff in Raleigh, North Carolina! Many thanks go to you for taking the time to write such a fair review of property and surrounding area! We would love for you to continue this line of communication with us in order to drive better guest satisfaction! You can reach me at--

christian DOT mcnair AT hilton DOT com

I Would love to hear from you!
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Fairfax, Virginia
1 review
Reviewed June 17, 2013

This hotel is right in the heart of downtown Raleigh and very close to lots of restaurants/bars. The room was very clean, comfortable and spacious. The staff was very friendly and went above and beyond to provide excellent customer service. We had our 6 month old with us and forgot some dish soap in order to wash bottles and other baby-related items. They did not have anything of the sort in the shop on site and we asked if there was a store or someplace nearby where we could get some liquid soap. They said they would check if they had anything and give us a call in the room. A couple minutes later they called to say they were sending someone out to the store to get some for us. Not only did they bring us some soap, but they did so very quickly. We look forward to going back for a longer stay.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank ser1109
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonRaleighDwntwn, Manager at Hampton Inn & Suites Raleigh Downtown, responded to this review, June 27, 2013
We graciously thank you for the time you spent giving the entire World Wide Web the knowledge of our efforts in servicing our guests. We know some travelers tend to leave things behind in the rush of getting to their destination, but that shouldn’t hamper your stay away from home! We will always find a way for our guests! And their Six Month Old precious child! We sincerely hope you come back real soon!
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Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 16, 2013

The guest services attendant Joseph deserves mention by name. He checked on us in the patio area and brought us complimentary beverages. A small expense for the hotel that went a very long way impressing us. He also helped us load our bags and control the baggage cart that wanted to roll away.

The gentleman working the front desk the late afternoon of Thursday June 13th was especially kind as well.

A very impressive new hotel in a convenient location with a great staff, nice patio area and indoor pool with skylight. We stay within the Hilton family often and don't review as often as we should. We'd stay here again and reccomend it to others.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LHoekstra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonRaleighDwntwn, Manager at Hampton Inn & Suites Raleigh Downtown, responded to this review, June 27, 2013
Many of Thank You's go to you for sharing your review on Tripadvisor. The combination of our Front Desk staff member as well as our Service Ambassador has worked wonders in the evening for our arriving guest. We strongly believe in having a great teamwork to carry out our excellent Hospitality! We really would love for you to come back and enjoy the best Service in Raleigh, done right by the people who love when you come and stay with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level 6 Contributor
1,359 reviews
311 hotel reviews
common_n_hotel_reviews_1bd8 502 helpful votes
Reviewed June 14, 2013

Checking in and dropping my luggage early was no problem. The staff were excellent and very accommodating. They provided advice and maps.

My room was a lovely corner room and I do love me a HI&S bed, always comfortable.

I still haven't figured out why they have those palette-shaped lap tables on the bed. They always end up on the floor, nowhere else to put them!

The location isn't exactly downtown, but the free R bus comes along one block down.

I was able to do my washing inside the hotel. Not all HI&S have laundries, but this one did.

The business centre came in handy.

Breakfast was good as usual with this brand.

A good example of the HI&S brand.

Room Tip: Room 402 was a corner and very nice.
See more room tips
  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ThePackedBag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonRaleighDwntwn, Manager at Hampton Inn & Suites Raleigh Downtown, responded to this review, June 20, 2013
We sincerely thank you for submitting a review through TripAdvisor. We are truly thankful for your kind words regarding both our Hospitality and Service! We try to go above and beyond in the service department, so please make sure when you come back to Raleigh, NC you come stay with us so we can set the bar even higher! Yet again, we truly appreciate your stay!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Raleigh Downtown

Property: Hampton Inn & Suites Raleigh Downtown
Address: 600 Glenwood Ave, Raleigh, NC 27603-1589
Phone Number:
Location: United States > North Carolina > Raleigh
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Suites
Hotel Style:
Ranked #9 of 86 Hotels in Raleigh
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Raleigh Downtown 2.5*
Number of rooms: 126
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