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“Comfort Suites is bangin'”
Review of Arena Suites

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Arena Suites
Ranked #32 of 86 Hotels in Raleigh
Certificate of Excellence
Virginia Beach
1 review
“Comfort Suites is bangin'”
Reviewed April 17, 2013

This is an excellent location for Hockey games (PNC center)and NC State football games - right across the street and can walk to both stadiums! Rooms are amazing and roomy, clean and has everything you need (blowdryer, microwave, mini fridge, sitting area). Not a far drive from downtown either. Will not hesitate to stay there again.

  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Richard R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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171 reviews from our community

Traveler rating
    87
    55
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Clemmons, North Carolina
Level Contributor
87 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed April 9, 2013

I have stayed at this property several times over the last few years and have always been pleased, however this trip was not at all what I expected. The hotel is in the process of remodeling and were using some strong cleaners. They were good about getting a window open and helping to air out our room. The room looked as if it had been stripped. The website shows TV's in each bedroom, but there was only one in the sitting area of our suite. The room says it will sleep 5-6 but there are only 2 beds and no pull-out sofa (that sleeps 4 in my calculations). The suite contained only 2 chairs for sitting in the living area and a table with 2 chairs. Not very comfortable for 3 people to sit and watch TV. The kitchen has no upper cabinets and there are no plates, pots, pans or glasses in the unit. The breakfast the next morning had dried out bagels and rock hard biscuits. The front desk staff was very nice and said they had had other complaints and had mentioned it to the manager but were not sure what he planned to do about the problem. Yes, the location is great and you can walk to the RBC center for games, but should that mean you sould become complacent in your guest service?

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank druggist87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mount Airy, North Carolina, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 14, 2013

Attended a meeting at NC State McKimmon Center and stayed at the Comfort Sutes Arena. Great location for the conference center and across the street from parking at the C. Richard Vaughn Towers at the arena. Nice breakfast selection provided as part of the hotel package; nice size, comfortable room. Desk clerk very helpful on suggesting places to eat.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JoanI538
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Bern, North Carolina
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed February 15, 2013

We spent a night at the hotel after the Hurricanes game at PNC Arena. The check in process was quick & easy with reservations. We could check in before the game, walk to the arena & skip the $10 parking fee next door. The room (227) was clean & comfortable. We had 2 queen beds, a seating area with a couch & chair, a nicely sized flat screen tv, a kitchenette & a roomy bathroom. Breakfast in the morning was adequate & they had something for everyone. Check out wasn't until noon which gave us plenty of time to get going. I rely on reviews before making a choice on hotels. I agree with the other reviewers. This is a great place to stay. We will be back soon. Let's Go Canes!

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rose1901
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Windermere, Florida
Level Contributor
712 reviews
110 hotel reviews
common_n_hotel_reviews_1bd8 644 helpful votes
Reviewed February 9, 2013

The Comfort Suites Arena is conveniently located across the street from the PNC Arena. The check-in was quick and efficient, and the staff throughout my stay were pleasant. The room was a nice size. There is a small dining area and living room on one side of the room. The living room has a couch, small chair and a coffee table. The dining area has a table, sink, refrigerator and microwave. The king bed was nice and comfortable.

The breakfast room was a good size, but still gets crowded in the morning. There is a decent selection, with both hot and cold choices. Local and national papers are also available.

The biggest issue with the hotel is the noise. There is a large gap at the bottom of the door leading into the room. As such, you can hear everyone in the hallway talking and doors closing at all times of the night. Even those who made an attempt to be quiet could be easily heard. This made it hard to get a good night's sleep.

If you are going to an event at the PNC Arena, the Comfort Suites is a good choice.

  • Stayed February 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wbullseye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Easton, Pennsylvania
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed December 17, 2012

I've stayed at this hotel twice while visiting my son at NC State. While I've stayed at nicer hotels, this is a really good value for the area. The rooms are clean, comfortable and in good condition. In addition to your typical breakfast buffet, a "happy hour" with wine, beer, and snacks is also included. While my son has graduated, if I'm ever in the Raleigh area again, I would absolutely stay here.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank de4yanks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louisville
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 22, 2012

Rooms and hotel were nice, clean and spacious... However..Avoid Room 231 - issue with lock..
We arrived late, and during check-in were told that previous guests had issue with lock and if we did they would change the next morning. We had an issue as well, and hotel staff said they would change (never happened).... Everyone, except one staff member was super nice (female) and apologetic... She wanted to take us upstairs and demonstrate how to use the key (which was a little insulting)... Finally on the 3rd day they offered to move us to another room..

The hotel knows they have an issue with this room and lock from previous complaints from guests. Until resolved they should not rent it..

Room Tip: Room 231 has a problem with the lock....
See more room tips
  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 13Connie13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Arena Suites

Property: Arena Suites
Address: 1200 Hurricane Alley Way, Raleigh, NC 27607-3626
Phone Number:
Location: United States > North Carolina > Raleigh
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Best Value Hotel in Raleigh
#11 Romantic Hotel in Raleigh
#13 Family Hotel in Raleigh
#21 Business Hotel in Raleigh
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Arena Suites 2.5*
Number of rooms: 81
Official Description (provided by the hotel):
The Arena Suites is conveniently located across from the PNC Arena, home of the Carolina Hurricanes. This elegant all-suite hotel is just minutes from North Carolina State University, Carter-Finley Stadium, North Carolina State Fairgrounds, Governor James B. Hunt Jr. Horse Complex and North Carolina Museum of Arts. The hotel features elegant ambiance and amenities including:Spacious and elegant suites with refrigerator, microwave and sofa beds, 42" LCD Televisions with high-definition programming, Backyard Bistro Sports Bar & Grille at the hotel entrance,Free wireless high-speed Internet access. Breakfast included is full of hot and delicious options, making breakfast at the Arena Suites the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meats, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors!.Guests of this Raleigh, NC hotel will also enjoy free local calls and a free weekday newspaper. Workout in the state of the art exercise room with cardiovascular equipment, or take a dip in the seasonal outdoor pool. Business travelers will appreciate conveniences like free high-speed Internet access in all rooms, business center, telephones with voice mail and access to copy and fax services. The two meeting rooms accommodate up to 40 people for most events and business functions. ... more   less 
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Also Known As:
Comfort Suites Arena Hotel Raleigh
Comfort Suites Raleigh
Raleigh Comfort Suites

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