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“The Staff made the difference” 5 of 5 bubbles
Review of Holiday Inn Express & Suites Raleigh NE - Medical Ctr Area

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Holiday Inn Express & Suites Raleigh NE - Medical Ctr Area
Ranked #46 of 83 Hotels in Raleigh
USA
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“The Staff made the difference”
5 of 5 bubbles Reviewed December 11, 2012

This is quite a complex! But the generous attitude and helpfulness of the staff from the front desk to the maintenance help was friendly and personable. I enjoyed developing a relationship with the front desk staff... the breakfast nook manager and just chatting with the maintenance guys after my morning walk. Gave me a good start to each day! There's something about 'personableness' when making a living on the road. I would stay here again any time I am in the area. They had traditional rooms and one building that is just Suites (and they are sweet). If you prefer the suite versus the traditional room (and I had a balcony as well in my room - I love fresh air - so I opened the room up - every day and had lots of fresh air and sunlight) As a business traveler I had great wifi and enjoyed coming back to my room every day.

Room Tip: I', okay with a traditional room - no frills... but if you prefer the suites - again - they are...
See more room tips
  • Stayed December 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank USATravelAce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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152 reviews from our community

Traveler rating
    63
    38
    21
    11
    19
See reviews for
47
36
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Morristown, Tennessee, USA
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed November 16, 2012

The place was clean, the staff and management very cordial and helpful and housekeeping staff all very pleasant, especially the manager Nikki and front desk person Eva. They did go out of their way to assist me and make stay enjoyable. The indoor pool and fitness room was important to me because I can unwind. All the rooms have large flat screen TV to watch and relax.

  • Stayed November 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank John K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
raleighinn, General Manager at Holiday Inn Express & Suites Raleigh NE - Medical Ctr Area, responded to this review, November 17, 2012
We thank you for yourtime in filling the survey and appreciate yourbusiness.
Thanks once again and you have a Happy Thanksgiving.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 15, 2012

iv been to this hotel for the last coulpe of mouths the staff is very nice eva is the one who always makes me feel like im at home always talking with a smile on her face any thing i need to know or help finding a place eva goes out of her way for me and for other guest that iv seen ill be back and thats the only hotel ill stay at very clean rooms are very big and clean thanks eva for careing

Room Tip: corner rooms are the best so quite even when the motel is full
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  • Stayed November 2012, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Mario C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
raleighinn, General Manager at Holiday Inn Express & Suites Raleigh NE - Medical Ctr Area, responded to this review, November 17, 2012
We appreciate your business and loking forward to see you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oxford
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed November 14, 2012

A dear friend from Western Kentucky and I had not seen each other in 14 years. She flew in to Raleigh and I met her there. We stayed at this Best Western and we were both very pleased. The place was clean, the staff and management very cordial and helpful and housekeeping staff all very pleasant. I generally check hotel ownership, management prior to booking as I travel a good bit and have stayed at some not so great places by my own error of not asking questions. This place across the board was wonderful! I, in the future am looking to re-locate to the area and the front desk clerk, Russell was VERY helpful in informing me of the area. I even asked in regards to using the pool and they checked and showed me the pH levels. The only negative I can think of is that we both agreed the beds were a bit hard, yet there's nothing like sleeping in your own bed. Highly recommend.

  • Stayed November 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Laura W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
raleighinn, General Manager at Holiday Inn Express & Suites Raleigh NE - Medical Ctr Area, responded to this review, November 17, 2012
Thank you for your time in filling the survey and for your valuable business
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jasper, Georgia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed November 11, 2012

The manager of the hotel was extremely helpful. I was traveling for business and my boss and I were extremely comfortable. The rooms were very clean. The beding was very nice. I appreciate how wonderful the staff was.

  • Stayed November 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sherry C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
raleighinn, General Manager at Holiday Inn Express & Suites Raleigh NE - Medical Ctr Area, responded to this review, November 13, 2012
We apreciate your business and looking forward to many such business trips
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Buffalo, New York
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed October 23, 2012

i must say, my family enjoyed this hotel, rooms were clean.the beds could be a little bigger because my son and hubby are on the taller size maybe qween beds. and , the service at the desk was very helpful at check in. the breakfest area was alwas stocked and the kids liked the waffles. the hallway on the third floor has a funky smell, but a bottle of febreezes always fixes that easily. the location was great for us, down the road from family, all and all it was a great hotel, ty

  • Stayed October 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank roy-hart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
raleighinn, General Manager at Holiday Inn Express & Suites Raleigh NE - Medical Ctr Area, responded to this review, October 24, 2012
We appreciate your business and thank you for sharing your experience.Looking forward to see you soon thanks once again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express & Suites Raleigh NE - Medical Ctr Area

Property: Holiday Inn Express & Suites Raleigh NE - Medical Ctr Area
Address: 3618 New Bern Ave, Raleigh, NC 27610-1233 (Formerly Raleigh Inn & Suites)
Phone Number:
Location: United States > North Carolina > Raleigh
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #46 of 83 Hotels in Raleigh
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express & Suites Raleigh NE - Medical Ctr Area 3*
Number of rooms: 74
Official Description (provided by the hotel):
Idealy situated near wake-med hospital on I-440 exit 13B. Near to downtown and all major attraction ... more   less 
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Also Known As:
Best Western Raleigh Hotel Raleigh
Best Western Raleigh Inn And Suites
Raleigh Best Western

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