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“An okay hotel”

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Hyatt Place Raleigh West
Ranked #8 of 86 Hotels in Raleigh
Certificate of Excellence
GreenLeadersGold level
Duluth, Minnesota
Level Contributor
68 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“An okay hotel”
Reviewed April 2, 2013 via mobile

First time staying at a Hyatt hotel, and from the great reviews I thought it would be a pleasant stay.
Pros:
-Service was prompt, fairly decent
-Rooms were pretty big
-Included breakfast and WiFi

Cons:
-Very loud: Guests were extremely loud, as in they were yelling, and there was a lot of loud maintenance being done.
-Uncomfortable beds and pillows
-Service not very friendly
-Sinks were separate from toilet and shower which I thought was inconvenient
-Dirty showers and carpet
I'm not very particular when it comes to hotels, but I just did not enjoy the stay very much. You'd have more luck with a Hampton.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SansaM1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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571 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
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  • Portuguese first
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  • Any
English first
High Point, North Carolina
1 review
Reviewed April 1, 2013

I stayed at the Hyatt over the weekend as I was in town for track and field events taking place at N.C. State. I had made special requests for extra pillows and a higher floor level, which were met and ready for me when I arrived to my room. The rooms are nice and spacious, very clean, and the bed was very comfortable. I loved the large walk-in shower and thought it was great that a regular-size hairdryer was already provided. The flat screen t.v. that you could swivel to face the sitting area or the bed was fantastic, not to mention the up-to-date outlets that allow you to hook up a dvd player or game system if you so choose. In addition, the location was great--right near the highway for easy access and about 15 minutes away from Downtown Raleigh nightlife (without having to pay for the more expensive Downtown hotels). The only reason I didn't give 5 stars is because noises are still relatively audible through the walls (i.e. running water from other rooms) and there was a couple who was yelling and screaming at each other either above me or below me, early one morning for a solid two hours. Of course, this was not the hotel's fault but it did make for a restless morning as I am a light sleeper. My recommendation for light sleepers is to bring an mp3 player that you can plug into the radio in the room that provides white noise. Otherwise, it was a pleasant stay and I would stay again...just on the top floor next time :)

  • Stayed March 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kristin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
3 hotel reviews
Reviewed March 27, 2013 via mobile

This hotel is a great place to stay all around. I stay at hotels every week and this one ranks up there with the best of them. The staff is extremely nice and helpful! For example, the airlines lost my baggage and they found me a razor, shaving crime ,a toothbrush etc... They really care about their guests! The rooms were nice and clean!very highly recommended hotel if staying in Raleigh!

Stayed March 2013
Helpful?
Thank Mark W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NC
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed March 14, 2013

Our stay was amazing!! Hotel is beautiful in a convenient location to the Interstate. Amenities, including the airport, are not far away (airport is about 8 minutes). The room was nice and spacious, although the bathroom was a bit too small for me. The shower and toilet are in a separate area from the sink, but is almost like a stepsaver.

The bed was SO comfortable! And having a fridge in the room was an added bonus. Also, to have a small sitting area with ottoman was a nice touch. The only thing I would really change is not having two t.v.'s in the room since the two areas have to share one t.v.

The complimentary breakfast and wi-fi are also a very nice amenity. My only request would be for more gluten free items - I could only eat the fruit. Perhaps some meat that is not already prepared on bread would be a nice addition.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LaIslaBonitaNC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Castle, Delaware
Level Contributor
105 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed March 14, 2013

This hotel is an excellent option when looking for a place to stay in the Raleigh area and you don't have to be downtown. The rooms are huge and very well appointed. I was even able to hook my laptop to the TV and use it as a giant monitor to finish up some work for a presentation. The hotel also offers two queens instead of two doubles, plus a huge pull-out sofa. The morning breakfast was filling and overall the staff was very friendly. This hotel is highly recommended!

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alan J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NC
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed March 7, 2013

This is new construction for Hyatt Place (HP), not a re-brand from the old AmeriSuites. So it's even nicer than the other HP's in the Triangle. Everything is still new and sparkly, and there are a few touches that reflect the more recent hotel plans. I like the new bathrooms (shower not tub, plus better lighting). Common areas like PC's, Bar, and meeting rooms are nicer than other HP's too.

Everything good to expect from a HP. Big rooms, good bedding, decent coffee.

Staff was very pleasant and helpful too. All-around great stay. I'll be back!

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JaybirdNC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 3, 2013

Beautiful hotel...foyer, breakfast area, and room were simply gorgeous.

PROS: spacious room (at least 50% larger than other rooms in which I've stayed), very professional and helpful staff, delicious breakfast, great fitness center, business computer space (with three computers), comfortable couch in room, located right off I-40 (very convenient to downtown and area attractions).

CONS: no microwave in room, no room service (24/7 menu, but have to go down to pick up food), closet space in queen room was small and a bit awkward to use, no convenient table/space to eat (couch was comfortable, but small glass table was a bit limiting), pillows went flat (soft, but needed to stack a couple for sleeping).

Overall, very good stay. Well worth the $$.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ChuckSDA7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Place Raleigh West

Property: Hyatt Place Raleigh West
Address: 710 Corporate Center Dr, Raleigh, NC 27607-5070
Location: United States > North Carolina > Raleigh
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #8 of 86 Hotels in Raleigh
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Raleigh West 3*
Number of rooms: 132
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