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“Great Service !”

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Holiday Inn Raleigh-North
Ranked #25 of 86 Hotels in Raleigh
Certificate of Excellence
Raleigh, North Carolina
1 review
“Great Service !”
Reviewed March 6, 2014

This has got to be the best customer service I have ever received when checking into a hotel. The desk receptionist name was Wanda, and she made sure all our accomodations were met. The beds were comfortable and the services was awsome! I will be back to stay!

Room Tip: This hotel has comfortable beds
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  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank T B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lawrence H, Front Office Manager at Holiday Inn Raleigh-North, responded to this review, July 2, 2014
Dear T B,

We are so pleased you liked the service you received from our staff.
The feedback we receive from our valued guests, like you, enables us to improve and continually provide the best experience possible. Thank you for staying and we all hope to serve you again on your next future visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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284 reviews from our community

Traveler rating
    146
    85
    27
    13
    13
See reviews for
43
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Raleigh, North Carolina
1 review
Reviewed February 27, 2014

I have stayed here about 4 times. Love the location. Staff was caring. Rasheen at the front desk was helpful with a smile. The rooms were very clean and the beds are comfortable. Breakfast was hot and fresh although $5 for it is not bad at all,would have spent more going somewhere else. The pool was clean, has a hot tub outside. Great stay overall I will be back!

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CityGull
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lawrence H, Front Office Manager at Holiday Inn Raleigh-North, responded to this review, July 2, 2014
Dear CityGull,

Always great to hear feedback from friends. We are glad you have choosen us as your preferred hotel while in the area. Please don't wait so long to come visit again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NC
Level Contributor
136 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed February 1, 2014

Staying at another hotel down the road and computing to this one for meetings. I was so impressed by the look, feel and service of this hotel that I moved! Staff went out of their way to make my stay comfortable. My room was spacious and clean although I had a hard time getting my heat regulated. Make sure you check out the Happy Hour offerings, Davis makes the experience pleasant and fun!

You do have to pay for breakfast but it is pretty good. Staff at breakfast could be more attentive, my coffee ran out and my friends had to go get their own coffee while the young lady appeared to be texting....

Room Tip: If you reserve the breakfast buffet before midnight you can get it for $5.00 instead of $10.00 the n...
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  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fairytoes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lawrence H, Front Office Manager at Holiday Inn Raleigh-North, responded to this review, July 2, 2014
Dear Guest,

Thank you for taking the time to express your thoughts and concerns. It is important to us to make sure our guests feel that we are providing them with excellent service. I will share your comments with our staff. We hope to see you you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oxford, Ohio
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 16, 2014

Let's start when I walk in the door. Dawn is at the front desk and is very considerate and knows that I've stayed there before. I don't have to worry when Dawn is in charge. Every morning I come down for breakfast she says "How are you this morning". When I leave she says "Have a nice day". Dawn makes me feel welcome at the hotel. I always have a comfortable bed and a nice room when I stay at the hotel. When I'm in Raleigh this is the only hotel I will stay at.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Photolook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East Brunswick, New Jersey
Level Contributor
77 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed January 3, 2014

As usual, this was business travel. This was the closest hotel to where I would be conducting my business, so I booked it.

The rooms were very comfortable and well maintained. I was able to do the work that I needed to without interruption or being disturbed.

The staff was really top notch. They treated you like family and had great recommendations for restaurants.

While not a top of the line hotel, it fill the bill and my needs perfectly.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PaulEBNJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh, North Carolina
1 review
Reviewed December 30, 2013

We arrived in Raleigh earlier than the check-in time as well as needing accommodations for our family of 4 the Manager " Dawn " was very polite and patient with us and proceeded to continually hunt for a room that would both serve our needs as well as get us in to settle down we stayed 3 nights while waiting to move into our home but the extra touch of kindness by Dawn and the staff was a very pleasant experience, The room was clean and comfortable

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank daryl h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Raleigh-North, responded to this review, January 23, 2014
Dear daryl h,

Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the level of service, facilities and the location of the hotel. The feedback we receive from our valued guests, like you, enables us to improve and continually provide the best experience possible.

Once again, thank you for your feedback and we hope to have the pleasure of welcoming you back again very soon.

Sincerely,

Janice A
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Carolina, United States
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed December 26, 2013

We stayed for a weekend which I do often, I usually stay midtown or Cary. There was a special on this hotel and it was close to downtown. Super nice, modern, clean, and upscale interior. Staff was friendly and helpful. I would def recommend this hotel. Only downside is the beds are definitely not queens, but twin or full.

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Elhcee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Raleigh-North

Property: Holiday Inn Raleigh-North
Address: 2805 Highwoods Blvd, Raleigh, NC 27604-1002
Phone Number:
Location: United States > North Carolina > Raleigh
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#15 Family Hotel in Raleigh
#28 Business Hotel in Raleigh
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Raleigh-North 3*
Number of rooms: 130
Official Description (provided by the hotel):
Stay in the vibrant heart of Raleigh at the full service Holiday Inn Raleigh North, just 3 miles from downtown Raleigh. Located at the corner of Highwoods Blvd. and Capital Blvd, and just off of I-440 and near the I-540 beltline, our guests have quick access to all of the Raleigh/Durham area. We are only minutes away from the newest mall in the area, Triangle Town Center and two exits away from the newly expanded North Hills Mall.In the area for business? When comparing Raleigh, NC hotels, consider our location. We are at the entrance of Highwoods office park just minutes from bustling downtown Raleigh. Our hotel is close to all state and federal government facilities. We are committed to making our corporate travelers comfortable by equipping all of our 128 rooms with: spacious work areas, free high-speed wireless Internet access, dual-line phones, voice mail, coffeemakers, irons and ironing boards and hairdryers. Our full service restaurant, Café Sage, offers breakfast and dinner with extended room service hours. Need a break from work or here for leisure? Be sure to check out our specials and discounts online. Local attractions are just minutes away, such as the Carter-Finley Stadium, RBC Center, Alltel Pavilion, BTI Performing Arts Center, and all NC State museums. North Carolina State University, Meredith College, Shaw University, St. Augustine and Peace Colleges are only 4 miles away. ... more   less 
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Also Known As:
Holiday Inn Raleigh-North Hotel Raleigh
Raleigh Holiday Inn

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