I have ridden many a horse, few as poorly trained as the one at Dead Broke Farm. I have never been treated as rudely, so consistently, in a pervasively negative atmosphere as at Dead Broke Farm. The horses were so poorly trained, we were indeed grateful to be only broke, but not dead, after our ride at Dead Broke Farm. With so many wonderful places to go horseback riding, don't waste a minute of your life at this one.
I was appalled at the rude staff, untrained horses, and unprofessionalism and negativity that defined Dead Broke Farm. The staff was rude throughout, from the reservations, paperwork, to the very last moment we were on the horse. They snapped and YELLED at the customers very inappropriately throughout. A cloud of negativity seemed to emanate from the owners and seep into everyone and every horse on that farm.
For an hour after our reservation was supposed to start, the staff readied the horses. They did not fit us to our horses, however, as inexperienced riders were put on wild horses and vice versa. Also, they did not fit the stirrups to all of the riders, as one new rider complained mid-ride that her feet did not reach the stirrup. She was YELLED at for this, although it was the staff's fault for misfitting her.
From the get-go, the trail guides (the owners) callously ignored our concerns that the horses were fighting with each other and not listening to simple commands. (I am an experienced rider and the horse I was on reared its head at the slightest command.) The horses were obstinate and unruly, which is a sign of either poor training, not being able to roam freely on a regular basis, mistreatment, or all of the above. (Many of the horses seemed to be accustomed to being tethered, having to stand in mud all day.)
The trail guide (owner) went far ahead of the pack and did not check on the customers, many of whom were beginners. When customers shared concerns with the trail guide (when they were finally within speaking distance and she was not talking on her CELL PHONE), the owner either completely trivialized our concern or blamed us. When the horses did not listen to our commands, the owner rudely yelled at us to control them, although most of the riders were beginners and the horses were not responsive due to their being not well trained by the owner. Also, the trail guides gave contradictory information on how to handle the horses.
The owner chose to ride as the trail leader a horse she'd only had for a week, whose temperament and social hierarchy were unknown/unestablished. The horse reared into the air several times, making the other horses and customers even more anxious.
The owners of this farm just don't seem to know the appropriate way to treat other human beings. I feel sorry for them for this, and we tried to demonstrate to them how one should treat others. Please do not subject yourself or your children to these people.
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