We were in Raleigh on business. The noise up and down the halls, at the elevators and in the parking lot began around 1:30 a.m. and lasted until 4:00 a.m. There didn't appear to be any attempt by the Hotel staff to control the situation. It was a very unsuccessful attempt to get some sleep. The rooms were clean and the staff was pleasant. The response when the "all night party" was reported to the front desk was "we're sorry". We're sorry too--we left a day earlier than planned.
Thank you for your feedback, and I hope after our phone conversations that we have been able to resolve this issue for you. I apologize again for the sleepless night and I hope that we will see you again.
Nice big room fully equipped with all needed commodities and equipments. Very quiet environment despite railways just behind the hotel building. Arrangements were made between the wedding organizers and the hotel management to use its shuttle bus for getting to the rehearsal dinner and the wedding ceremony and that worked very well for us. Fresh bagels at breakfast and very smily and available staff complete the picture.