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“Location and great people” 4 of 5 stars
Review of Courtyard Raleigh North/Triangle Town Center

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Courtyard Raleigh North/Triangle Town Center
Ranked #10 of 83 Hotels in Raleigh
Certificate of Excellence
Carlisle, Pennsylvania
Level Contributor
85 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Location and great people”
4 of 5 stars Reviewed January 23, 2013

Stayed here on a trip to visit family. Facility is in great shape and all the people were very helpful. If you stay when it is warm outside, ask for one of the rooms with a balcony. Only complaint is that there is not enough staff at night. Also on our first morning the shower temperature varied quite a bit. Not a problem the second day so not sure what happened.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank BES09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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236 reviews from our community

Traveler rating
    161
    56
    12
    5
    2
See reviews for
71
28
9
87
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • Any
English first
Raleigh, North Carolina
Level Contributor
44 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed January 22, 2013

My wife and I took our young children to this hotel just to get away from the house for a night. We were really surprised at how nice our rooms were. We were able to get adjoining rooms that were the exact same. The rooms had a very comfy king bed and then a small sitting area with a full size sleeper sofa. It was much larger than we expected. the bathroom is very large and there was a mini fridge in the room. The hotel is attatched to the triangle town mall and has lots of eating options near by. the indoor pool is open from 8am to 11pm if my memory serves and it was quiet the night we stayed. There is a nice little cafe in the lobby that serves food until 11pm. The hotel is only a couple of years old and still has that new feeling. The decor is very modern and sleek. The staff is friendly and eager to please. The hotel is situated close to nearby highways for easy access around town. We really enjoyed this property.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank MJ525
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 12, 2013 via mobile

We stayed here when were house hunting so it was several days in a row. Very clean and nice new decor, great location by a mall and restaurants. Now that I live I won't be staying here, but would highly recommend this hotel.

Stayed February 2012, traveled with family
Helpful?
Thank townie394
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
62 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed December 27, 2012

Went to Raleigh just with my son for a gymnastics competition. This hotel has a decent location, good sized rooms and decent cleaning (not outstanding though). Plan a 15 minutes trip to downtown if your activities will be centered there.

  • Stayed April 2012, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Eddy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oldsmar, Florida
Level Contributor
88 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed December 16, 2012

I was really contemplating the score for this hotel. I wanted to give a better score but I had some issues. After reading some of the other reviews it appear others have had these same issues and the staff has not acted. First off, the staff was very friendly and the lobby is clean and well kept. I am not a fan of the new design but this one was built with the new lobby concept and this one works a little better than the renovation jobs. The location could not be better. Right in the parking lot of a big mall with numerous shopping and eating locations nearby. There is a Chili's and Macaronni Grill in the same parking lot.
Now the issues..The walls are very thin as I could hear just about everything going on beside me and quite clearly in the hallways...and I dont hear so well! The water in the shower varied from warn to lukewarm by the minute and I stayed two nights so this was not a timing issue. The temprature would not stay at a constant. I once went from cold to scalded in a couple of minutes...then the hot water ran out! Serveral of the channels on the television would not come in so I called down and was told I needed to jiggle the cable in the back. He obviously knew what the issue was because it worked. Other reviews note this...why can't this be fixed? The teribly thin towels in the bathroom were just a pitiful as all the other Courtyards and the toletries were barely enough to get by on.
Other than the few issues that could be addressed the overall location and newness of this hotel are great.

Room Tip: I was in a center room and heard no traffic or parking lot noise.
See more room tips
  • Stayed December 2012, traveled on business
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank dleslievol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Bern, NC
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed October 29, 2012

Stayed here before a half marathon in Wake Forest. The hotel is in a great location inside the parking lot of Triangle Town Center. Convenient to walk to dinner and shopping. Great lobby and Starbucks available 24 hours. Nice room design and bathroom. Only complaint was the walls were a little thin. Did not use other amenities.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank NCresan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gadsden, SC
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed October 24, 2012

Stayed at this hotel and had a very unrestful night. When I turned in for the night and realized the firmness of the mattress I immediately called the front desk to see if this was the standard and if it was possible to change rooms. I was informed that the hotel had recently gotten new beds throughout and that yes they have gotten complaints and unfortunatley this is the only type bed available. I was stuck because it was 1:00am. The next morning I completed the comment card and made a second complaint to another young lady who was working the front desk who reinterated the same information that I was given earlier to confirm that the hotel was already aware of the issue. I requested of her to pass on my complaint AND my comment card to management. To this day I have not heard from management. I am very disappointed. I am a rewards member and actually used my Reward Points for this stay. All I wanted was to be acknowledged by management! According to the hotel employees I was not the only customer who had the issue.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
4 Thank pbrown12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard Raleigh North/Triangle Town Center

Property: Courtyard Raleigh North/Triangle Town Center
Address: 3401 Sumner Blvd, Raleigh, NC 27616-2951
Location: United States > North Carolina > Raleigh
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Raleigh
#10 Romantic Hotel in Raleigh
#12 Family Hotel in Raleigh
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Raleigh North/Triangle Town Center 3*
Number of rooms: 109
Official Description (provided by the hotel):
Among North Raleigh hotels the Courtyard by Marriott Raleigh North / Triangle Town Center hotel stands above the rest! Explore our lobby with inviting, flexible spaces to work or relax in, free Wi-Fi throughout and easy access to the latest news, weather and airport conditions via our GoBoard(R). The highlight of our lobby experience is The Bistro - Eat. Drink. Connect.(R) which provides guests with healthy food and beverage offerings in the morning and evening dinner service with cocktails. This Raleigh, NC hotel near Triangle Town Center offers spacious guest rooms with modern decor and amenities such as a mini-fridge. Unwind in our indoor pool or fitness center. Courtyard Raleigh North / Triangle Town Center hotel is close to many area businesses and attractions such as WRAL Center, PNC Arena, Adventure Landing and TWC Music Pavilion as well as many dining and shopping selections. When choosing North Raleigh hotels, Courtyard by Marriott Raleigh North / Triangle Town Center is the ideal choice! ... more   less 
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Also Known As:
Courtyard Raleigh North/Triangle Town Hotel Raleigh

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