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“Excellent Hotel and Superb Service”

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Embassy Suites by Hilton Raleigh - Durham Airport/Brier Creek
Ranked #2 of 86 Hotels in Raleigh
Certificate of Excellence
Maplewood, New Jersey
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Excellent Hotel and Superb Service”
Reviewed April 8, 2013

I was in NC for a girls weekend. This was the best Embassy Suites that I have ever stayed at. The room was spotless and the hotel was beautiful. I had a good sleep every night. The beds were very comfortable. The staff was very friendly and the service was excellent. I would definitly stay at this hotel again and would recommend it to friends.

Room Tip: We choose a larger suite and the rooms were very spacious.
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  • Stayed April 2013, traveled with friends
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Helpful?
Thank Kesha W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TeamEmbassyBrierCrk, General Manager at Embassy Suites by Hilton Raleigh - Durham Airport/Brier Creek, responded to this review, April 14, 2013
Dear Kesha W: Thank you for your compliment and patronage of our Embassy Suites Brier Creek. I am glad to know that we were able to provide the combination of friendly and excellent service with spotless and comfortable suite accommodations – this is our constant goal for all our guests. We look forward to seeing you on your next visit to our area, thanks again.
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1,136 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (109)
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English first
knoxville,TN
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 4, 2013

we were in Raleigh for a wedding. Most of the family and friends stayed at Embassy Suites and it made it easier to visit with each other between events for the wedding. The seating in the.. lobby was very comfortable

  • Stayed March 2013, traveled with family
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Helpful?
1 Thank suzannek961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TeamEmbassyBrierCrk, General Manager at Embassy Suites by Hilton Raleigh - Durham Airport/Brier Creek, responded to this review, April 7, 2013
Dear suzannek961: We thank you and the wedding family and guests for choosing our hotel for your stay during this very special event in Raleigh. We are glad that you enjoyed the stay and found the venue conducive to enjoying the company of friends and family, such a key part of the whole wedding experience for everyone. Thank you, we look forward to seeing you during your future travels.
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2 reviews
Reviewed April 4, 2013

Clean rooms, nice breakfast, and conveniently located near Chapel Hill, Raleigh, and Durham. Beds were extremely comfortable and the hotel staff was very responsive to all our questions. The pool area was clean, but the pool is on the small side and is only 3 feet deep.

  • Stayed March 2013, traveled with family
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Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank ToxDoc1991
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TeamEmbassyBrierCrk, General Manager at Embassy Suites by Hilton Raleigh - Durham Airport/Brier Creek, responded to this review, April 14, 2013
Dear ToxDoc1991: thank you sharing your comments about your stay at the Embassy Suites Brier Creek on TripAdvisor. We are indeed fortunate to be centrally located in the Triangle area, with convenient highway access to most communities. I am glad to note that you had a comfortable stay and that our staff was responsive to your needs; our swimming pool is very heavily used by family travelers, and is geared toward safe but enjoyable use by children (no lifeguard on duty), with two wading areas and 3’ maximum depth. We hope that you will make us a regular destination, and that we see you soon.
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New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 1, 2013

This was the nicest hotel we ever stayed at, we travelled with our 2 daughters. The hotel was very clean, the staff was very friendly and accomadating! The pool was out of order when we arrived which was disappointing but they offered us to use the pool at their sister hotel. Thankfully it was reopened the next morning and we were able to enjoy it for the rest of our stay! It was the best pool and spa we ever experienced! Thank you to a very accomadating staff, we had a pleasant stay and will definitely stay again !

Room Tip: Suite with extra large living room was perfect for our family of 4
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  • Stayed March 2013, traveled with family
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Helpful?
1 Thank Jonathan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TeamEmbassyBrierCrk, General Manager at Embassy Suites by Hilton Raleigh - Durham Airport/Brier Creek, responded to this review, April 7, 2013
Dear dawn b: Thank you for selecting our hotel for your family’s stay, and for your compliments to the facility and staff. I am sorry for the inconvenience of the pool closure – we test the water frequently, and on occasion during the heavy use over weekends the chemicals become unbalanced. To protect the safety and sanitation of the facility, we are required to close the pool until we can bring conditions back in line. I am glad that our team offered the use of the pool next door, and that you found their hospitality friendly and accommodating. We look forward to seeing you the next time you are down from the New York area, thank you!
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Asheville, North Carolina, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 30, 2013

I spent a weekend here with friends to participate in the dirty girl mud run. Everyone was extremely friendly. We got a complimentary breakfast both mornings-a real breakfast with an omelette bar, waffles, eggs, bacon, fresh fruit. We also got complimentary drinks both evenings we stayed down in the lobby. There is also a Starbucks in the lobby. Our room was very clean and spacious for 6 girls. It was also extremely affordable. It's about 20 min. from downtown but there is a shopping plaza right next to it and the driver at the hotel shuttled us over for free and we just took a taxi downtown. We ate at the Brazilian restaurant and it was delicious. I never write reviews, but I had to because I was so impressed! Definitely stay here!

  • Stayed March 2013, traveled with friends
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Helpful?
1 Thank SuzanneS15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TeamEmbassyBrierCrk, General Manager at Embassy Suites by Hilton Raleigh - Durham Airport/Brier Creek, responded to this review, March 31, 2013
Dear Suzanne S: congratulations on competing in the Dirty Girl Mud Run Challenge Course! Thank you for sharing your comments on our Embassy Suites RDU / Brier Creek and your experience with us. Embassy Suites hotels provide a nice package of values with the Cooked-to-order breakfast and Manager's Reception included with your room, with almost all our accommodations being 2-room suites. I am glad to know that our entire team provided you with "extremely friendly" service, our # 1 goal. Best wishes on future competitions, we look forward to having you with us on your next visit to Raleigh and Brier Creek. Thank you!
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Sarasota, Florida
Level Contributor
83 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed March 29, 2013

This was one of the nicest and cleanest and friendliest hotels we have ever stayed at. The personnel were all so cheerful and willing to make your stay wonderful. The hot buffet breakfast was plentiful and had a good assortment from made to order omlets to waffels and cereals and yogurts and fruit. The hotel give you coupons for 2free drinks each evening and the lobby and bar area are furnished beautifully and make you feel welcome. If you are in the area it is definitelyt the place to stay.

  • Stayed March 2013, traveled with family
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Helpful?
1 Thank joananne2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TeamEmbassyBrierCrk, General Manager at Embassy Suites by Hilton Raleigh - Durham Airport/Brier Creek, responded to this review, March 31, 2013
Dear joananne2010: We appreciate such a nice compliment, especially from someone who has traveled extensively and posted reviews from 22 cities and counting! Your observations on the friendliness of our team and their willingness to make your stay "wonderful" are especially gratifying - hospitality needs to stay our #1 focus at all times. Embassy Suites provides a nice bundle of services to ease your travel, and we are glad to have built on that experience for you and your family. Safe travel to Sarasota, we look forward to seeing you soon. Thank you!
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Raleigh, North Carolina
Level Contributor
70 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed March 23, 2013

Spent a week at the Embassy Suites at Brier Creek for a business conference. The hotel is very close to the airport, but not directly in the area of the flight path, so it is quiet. Brier Creek area has a large number of restaurants (chain and independent) and a wide variety of stores. Excellent location if you are coming to RTP or need a hotel close (but not at) the airport. The hotel staff were attentive, friendly, and very helpful to all of the meeting delegates. The guest rooms were bright and modern. The layout is a bit different than other Embassy Suites - the bedroom and living room are next to each other allowing for both rooms to include large windows. Housekeeping was very on point - rooms were spotless. Hotel guests receive colorful tickets for 2 drinks each night and breakfast each morning. When our meeting ran very late, the hotel graciously extended the manager's special. Breakfast options were very good - the best meal offered by the hotel. Lunch food options weren't up to the standards of the hotel and seemed more like a selection of reheated frozen entrees from BJs or Costco. The hotel AV staff were outstanding and anticipated the needs of the AV heavy meeting. I will definitely hold a meeting at the Embassy Suites in the future and recommend it to family and friends visiting the area.

  • Stayed March 2013, traveled on business
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Helpful?
1 Thank TriangleTravelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TeamEmbassyBrierCrk, General Manager at Embassy Suites by Hilton Raleigh - Durham Airport/Brier Creek, responded to this review, March 25, 2013
Dear Triangle Travelers: thank you so much for sharing the details of your week-long conference and stay at the Embassy Suites RDU / Brier Creek. Your descriptions of the location, surrounding area and the hotel are very complete and useful to travelers. We appreciate your comments on our staff and meeting facilities – attentive, friendly and helpful are exactly the attributes we strive for each day. I am happy to hear that you enjoyed the breakfast options, and understand that we have a little work to do for our business lunches – we will certainly give it our focus. We look forward to seeing you and your family as our guest on future occasions, thanks again!
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Additional Information about Embassy Suites by Hilton Raleigh - Durham Airport/Brier Creek

Property: Embassy Suites by Hilton Raleigh - Durham Airport/Brier Creek
Address: 8001 Arco Corporate Dr, Raleigh, NC 27617-2010
Phone Number:
Location: United States > North Carolina > Raleigh
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Raleigh
#1 Family Hotel in Raleigh
#2 Business Hotel in Raleigh
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites by Hilton Raleigh - Durham Airport/Brier Creek 3.5*
Number of rooms: 173
Official Description (provided by the hotel):
The Embassy Suites Raleigh-Durham Airport/Brier Creek is located in the heart of Brier Creek Commons with over 100 shops, restaurants and entertainment including Frankie's Fun Park and a movie theater. You can be close to plenty of things to do while only 3 miles from RDU Airport. Our suites are perfect for both leisure and business travelers with plenty of room to spread out, complimentary buffet breakfast with cooked to order omelets and eggs and complimentary drinks in the evening. We deliver what matters most! ... more   less 
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Also Known As:
Embassy Suites Raleigh - Durham Airport/ Brier Creek Hotel Raleigh

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