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Fairfield Inn & Suites Raleigh Crabtree Valley
Ranked #46 of 87 Hotels in Raleigh
Reviewed July 6, 2014

My wife, daughter, and I stayed here 4th of July weekend. It's a clean hotel with professional staff and "free" breakfast. There's a swimming pool that we didn't use but looked nice. Our room was small but clean and updated. The view out our window was obstructed by part of the building's roof and we initially considered asking for a new room but decided to stay. Overall, we'd recommend this hotel although it might be worthwhile taking a look at the next-door Residence Inn to see if the rooms are larger.

  • Stayed: July 2014, traveled with family
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1  Thank Bellhop-2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zva317, Manager at Fairfield Inn & Suites Raleigh Crabtree Valley, responded to this reviewResponded July 8, 2014

We are so happy you enjoyed your stay here in Raleigh. We hope you were able to see the fireworks in downtown while you were here for the 4th of July. We appreciate your compliments to our staff.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (91)
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80 - 86 of 91 reviews

Reviewed July 1, 2014

Great location, right next to the Crabtree Mall. The mall has lots of shopping plus many good restaurants. The hotel itself was clean, up to date and spacious. The rate was good. We would definitely stay there again.

  • Stayed: June 2014, traveled as a couple
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Thank Linda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 1, 2014

Arrived early about midday but had no problem checking in,very nice young lady at desk could not have been more helpful,nice clean large room with all amenities.Great location close to huge new shopping mall with a great selection of shops and top restaurants.

  • Stayed: May 2014, traveled as a couple
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Thank terriandphil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 4, 2014

Stayed here with a group for a sporting event & the hotel accomodated our private dinner without incident.

The staff is courteous and professional. The rooms are clean, quiet and comfortable. The breakfast was hot and fresh with good coffee.

What more do you need?

  • Stayed: February 2014, traveled with family
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Thank KDTNC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 28, 2014

I needed to check in around noon but my room was not ready. The staff helped me set up in the area near the lobby until my room was ready. modern rooms, although the phones do not have a speaker or mute option.
Breakfast is basic.

  • Stayed: February 2014, traveled on business
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1  Thank tawana78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 24, 2014

My wife and I stayed here for a weekend in early February. The room was very clean, bathroom nice, good breakfast, helpful front desk, easy parking. It's right across the street from an enormous mall with a ton of food options. There is a lot of traffic in the immediate area because of the mall but it's not a big deal. The hotel is very quiet in spite of the traffic because it's a bit removed from the main drag. Trips downtown and to the RBC Center (where the Hurricanes play) were between 10 and 15 minutes and super easy to navigate.

  • Stayed: February 2014, traveled as a couple
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Thank brandon1989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 10, 2014

Value-wise, this place is a great deal. Free breakfast - nothing fancy (cereal, yogurt, bread-stuff) - and free wifi. Location is relatively easy to get to and apparently near a mall that people like. There are rooms that face the back and the highway and they are quite loud. I'd recommend against that so ask for a front-facing room.
The rooms are clean and it looks all new.
Issues? Well, this is a budget hotel. Towels are a bit thin. Bath products are a bit sad looking. The desk chair seemed pretty flimsy. The AC/Heat unit seemed to have a mind of it's own. Sheets are clean, but not overly soft. Bathroom area is a bit tight. The fan in the 'water closet' is clanky and loud.

As I said, it's clean. The staff was friendly and responsive. It's a budget hotel.

  • Stayed: February 2014, traveled on business
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2  Thank OhFranklin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zva317, Manager at Fairfield Inn & Suites Raleigh Crabtree Valley, responded to this reviewResponded February 12, 2014

Thank you for taking the time to complete a review here on TripAdvisor and sharing your experience with the Fairfield Inn & Suites Raleigh Crabtree Valley. We regret that you didn't have a more positive experience here.

You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. Please be assured that we are taking immediate corrective steps to avoid highway noise. We understand, this is not a problem you should have experienced and are also working diligently to get the heating/cooling unit and bathroom fan repaired or replaced in that room and in any room if it is not in good working order.

We are also very appreciative of your compliments on our staff and the rest of the property. Our property recently underwent a full renovation and we are in the process of upgrading our linens including towels as well. We also have upgraded our breakfast and offer a full hot complimentary breakfast complete with eggs and sausage in addition to other items.

Once again we appreciate you taking the time to tell us about your stay. We hope you will allow us again an opportunity to provide you with an exceptional guest experience when your travels bring you back to this area.

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Additional Information about Fairfield Inn & Suites Raleigh Crabtree Valley

Address: 2201 Summit Park Ln, Raleigh, NC 27612-4654
Phone Number:
Location: United States > North Carolina > Raleigh
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #46 of 87 Hotels in Raleigh
Price Range: $94 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Raleigh Crabtree Valley 2.5*
Number of rooms: 125
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Also Known As:
Fairfield Inn Raleigh Crabtree Hotel Raleigh
Fairfield Raleigh
Raleigh Fairfield Inn

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