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“Love this place!” 5 of 5 stars
Review of Raleigh Marriott City Center

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Raleigh Marriott City Center
3.5 of 5 Hotel   |   500 Fayetteville Street, Raleigh, NC 27601   |  
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Ranked #16 of 83 Hotels in Raleigh
Certificate of Excellence
Greensboro, North Carolina, United States
Level Contributor
72 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Love this place!”
5 of 5 stars Reviewed November 17, 2013 via mobile

We love this hotel! We are able to walk to great live music at the Lincoln Theatre, fabulous restaurants and travelling Broadway productions at the Duke Progress Energy Auditorium! The staff is always delightful, friendly and quick with a fun comment! Pam, in the restaurant, was an excellent server for breakfast! We left with a large smile!

Stayed November 2013, traveled as a couple
Helpful?
Thank Jennifer R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BHofmann, General Manager at Raleigh Marriott City Center, responded to this review, November 18, 2013
Thank you so much for your great review! Our location is great and our team is even better! We appreciate your contribution to Trip Advisor!

Best Regards,

Bill Hofmann
General Manager
Raleigh Marriott City Center
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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616 reviews from our community

Traveler rating
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    91
    29
    24
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (136)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Seattle, Washington
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed November 13, 2013

This is the first time I have stayed at this hotel and was very impressed. The staff was courteous and helpful, the room was nicely equipped and comfortable. There's a Starbuck's in the lobby and the restaurant serves a great breakfast. I actually had a problem with my room, but the staff was so gracious and accommodating in resolving it that I have nothing to but good things to say about my experience. The location is good, it is near bunches of restaurants and the convention center.

If I am ever in downtown Raleigh again, I would definitely stay at this hotel.

  • Stayed November 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank ccinwa425
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BHofmann, General Manager at Raleigh Marriott City Center, responded to this review, November 15, 2013
Thanks for your great review! We are most proud of our service delivery! Our hotel is beautiful and it is in a great location. But it is all about the team and exceeding our guest expectations through our brilliant hosting.

Regards,

Bill Hofmann
General Manager
Raleigh Marriott City Center
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Carolina
Level Contributor
61 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed November 10, 2013

Excellent service, beautiful large rooms, great bar and restaurant. Great colors and very quiet rooms. Walking distance to bars and the Crank Arm Brewery. Attached to the convention center also. The Starbucks in the lobby was very busy.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank weezee42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BHofmann, General Manager at Raleigh Marriott City Center, responded to this review, November 15, 2013
Thank you for your review. The team is proud to represent Marriott in downtown Raleigh. It gives the team great satisfaction to see such positive feedback from our loyal guests.

Thanks again,

Bill Hofmann
General Manager
Raleigh Marriott City Center
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed October 29, 2013

I recently had the opportunity to stay at this newish hotel near the convention center in Raleigh. Nice but uninspired hotel. The lobby has a great open bar. Convenient for things in downtown Raleigh.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank BellaField
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BHofmann, General Manager at Raleigh Marriott City Center, responded to this review, November 15, 2013
We certainly appreciate your review. Hopefully your interactions with our team met your expectations as the facility did.

Best Regards,

Bill Hofmann
General Manager
Raleigh Marriott City Center
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
2 reviews
5 of 5 stars Reviewed October 25, 2013

Every time I come to Raleigh this is where I stay. It is right downtown and it’s around all the action. The place is pretty much the cleanest hotel I have every stayed in. Everything is super new or is it? The way they keep up in here the rugs could be ten years old but they look, smell and feel brand new. It's a no brainer to stay here. Pool is great, Starbucks is downstairs and bar is nice as well. Only complaint is they sell movies on the TV for sixteen bucks. I consider myself well off but I would never pay $16 for a movie that I could download free off the internet or pay a $1 at Redbox. Oh yeah no free internet like every Marriot. Marriot needs to not charge for that one either its 2013 WiFi should be a curiosity these days.

  • Stayed April 2013, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Topher D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BHofmann, General Manager at Raleigh Marriott City Center, responded to this review, October 28, 2013
Wow! Thank you for your great review! Our hotel is slightly over five years old. We do have one of the cleanest and well maintained hotels I have ever known. It is really a function of the super team in housekeeping and engineering.

Thanks again for your feedback and your loyalty to our Marriott!

Bill Hofmann
General Manager
Raleigh Marriott City Center
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Apex, North Carolina
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed October 23, 2013

Stayed here during the Bluegrass Convention - even though we live nearby - so we could be right in the center of activity for the convention.
Hotel was clean, staff was courteous, bed was comfortable, location was so convenient, breakfast was delicious.
Our floor/room was quiet despite all the "jamming" going on elsewhere in the hotel.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
Helpful?
Thank tomahasa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BHofmann, General Manager at Raleigh Marriott City Center, responded to this review, October 28, 2013
Thanks for the review! IBMA in Raleigh was great this year and we are looking forward to being the new hosts to your annual jam.

Regards,

Bill Hofmann
General Manager
Raleigh Marriott City Center
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina, United States
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 23, 2013

I stayed at the Raleigh Marriott for the NCSFA, and when you get your car parked you never have to step outside. The Hotel and convention center are connected by an underground passage, it goes right by the parking deck so you never have to get out in the heat or cold unless you want to.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Fred H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BHofmann, General Manager at Raleigh Marriott City Center, responded to this review, October 28, 2013
Thanks for the wonderful review! We appreciate all feedback- both positive and negative as it helps us improve.

Best Regards,

Bill Hofmann
General Manager
Raleigh Marriott City Center
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Raleigh Marriott City Center

Property: Raleigh Marriott City Center
Address: 500 Fayetteville Street, Raleigh, NC 27601
Location: United States > North Carolina > Raleigh
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#24 Business Hotel in Raleigh
#27 Family Hotel in Raleigh
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Raleigh Marriott City Center 3.5*
Number of rooms: 400
Reservation Options:
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Also Known As:
Raleigh Marriott City Hotel Raleigh

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