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“Comfortable Bed & Great Service” 4 of 5 bubbles
Review of Hampton Inn Raleigh - Capital Blvd. North

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Hampton Inn Raleigh - Capital Blvd. North
Ranked #21 of 84 Hotels in Raleigh
Certificate of Excellence
Raleigh, North Carolina
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Comfortable Bed & Great Service”
4 of 5 bubbles Reviewed May 3, 2013

SERVICE I have stayed here a few times and always had a pleasant experience. Lots of free parking available. Front desk staff is very helpful and check in is always fast. Room are a little outdated, but the service definitely outweighs the dated decor!

LOCATION is great, just steps to Crazy Fire Mongolian Grill. Walking distance to Sweet Tomatoes, Papa Johns, Michael's, and a sub shop. Refrigerator and microwave in every room which comes in handy.

FOOD Breakfast area has been recently renovated so it is modern and very inviting. Most extensive free breakfast selection I have ever seen. Coffee, tea, milk, bottled water, juice, individual boxes of Kellogg's cereals, oatmeal, Activia and Dannon yogurt, individually packaged Pop Tarts, fresh fruit, hard boiled eggs, make-your-own waffles, pastries, bagels, breads, and a selection of heat-and-eat breakfast sandwiches.

BED very comfortable. Pleasant fresh smelling room and hallways.
I have not visited the pool, fitness center, or business center so can't comment on these.

BOTTOM LINE-if you are looking for a clean, comfortable friendly place to stay, this is a good solid place.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ONTHEGO054
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DAmickDaly7, Above-Property Response Contact at Hampton Inn Raleigh - Capital Blvd. North, responded to this review, May 6, 2013
Dear ONTHEGO054,

Thanks so much for taking the time to review our Hampton Inn - we always love to hear from our guests who have stayed with us on multiple occasions. I'm glad to hear you find us so clean and comfortable and our staff friendly and helpful. We also appreciate your other feedback and I will pass your comments on to our staff for discussion. Thank you again for your review and we look forward to your next stay with us!

David Amick
eCommerce Manager
Daly Seven, Inc
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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380 reviews from our community

Traveler rating
    192
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    54
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    12
See reviews for
119
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Any
English first
anderson
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed April 28, 2013

Very nice staff, but rooms need updating. I'm sure it was clean, but it didn't appear clean due to stains, etc. Furniture, esp the stand where the microwave was, was outdated. Internet was good, breakfast offered alot, but honestly was depleted by the time i got there. Good location, but i should have stayed at the Hilton

  • Stayed April 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank rosanne k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hamptoncapital, General Manager at Hampton Inn Raleigh - Capital Blvd. North, responded to this review, April 29, 2013
Dear Rosanne K.,

Thank you for taking the time to convey your comments regarding your recent experience with the Hampton Inn Raleigh - Capital Blvd. North by filling out a review on TripAdvisor. Your willingness to share your thoughts with us is genuinely appreciated.

We appreciate knowing the things that please you as well as those areas that need our attention. It is our goal to provide the high quality standards you have become accustomed to from the Hampton Inn brand. I was sorry to hear that you were not pleased with the condition of our guest rooms or the furnishings within them. I also apologize that you were not able to completely enjoy our hotel's hot breakfast buffet. We strive to please all of our guests and appreciate your comments.

With your input, we can constantly monitor and change our product to maintain the high standards of quality and performance that have become a Hampton Inn tradition.

It was indeed our pleasure serving you and we look forward to welcoming you again to the Hampton Inn Raleigh - Capital Blvd. North.

Regards,

Justin Hickman
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ohio
2 reviews
5 of 5 bubbles Reviewed April 16, 2013

I found this to be a nice quiet room and met all my needs. I enjoyed the breakfast however did not use the room service. The fitness room had the amenities that I use and found very helpful. The pool was beautiful, outside, and easy access. I did have a couple of simple questions that were answered quickly and to my satisfaction.

  • Stayed April 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Patricia E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hamptoncapital, General Manager at Hampton Inn Raleigh - Capital Blvd. North, responded to this review, April 29, 2013
Dear Patricia E.,

Thank you for taking the time to convey your comments regarding your recent experience with Hampton Inn Raleigh - Capital Blvd. North by filling out a property survey. Your willingness to share your thoughts with us is genuinely appreciated.

I was pleased to learn of your satisfaction with our staff and facilities, and that your stay was so enjoyable. With your input, we can constantly monitor our product to maintain the high standards of quality and performance that have become a Hampton Inn tradition. Thank you again for your comments.

It was indeed our pleasure serving you and we look forward to welcoming you again to the Hampton Inn Raleigh - Capital Blvd. North.

Regards,

Justin Hickman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rich Square, North Carolina
Level Contributor
4 reviews
5 of 5 bubbles Reviewed April 4, 2013

I enjoy staying here each month and the staff is excellent and I really enjoy the happy hour with the salad and potatoe bars the breakfast is very good and always plenty of food on the table to service each person

Room Tip: first floor corner room,s
See more room tips
  • Stayed April 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank glendam395
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hamptoncapital, General Manager at Hampton Inn Raleigh - Capital Blvd. North, responded to this review, April 10, 2013
Dear glendam395,

Thank you for choosing to stay with us at the Hampton Inn Raleigh - Capital Blvd. North during your trips to Raleigh, NC. We appreciate that you have chosen to share your experiences with our hotel with other TripAdvisor members.

I am so glad to hear that things like our evening Manager's Receptions and complimentary hot breakfast are what keeps bringing you back to our hotel. We enjoy providing perks and amenities like this to all of our guests, and always like knowing that they are the things that matter.

We hope that you'll be able to return again soon to the Raleigh area and that you'll allow us to welcome you again to the Hampton Inn Raleigh - Capital Blvd. North. Thank you, again, for your glowing review of our hotel!

Regards,

Patrick Twomey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Morehead City
1 review
5 of 5 bubbles Reviewed March 28, 2013

This was one of the hotels recommended by a parent from our dance studio. There was another hotel in the town we were competing, but we decided to stay here and drive the extra 40 minutes to and from a dance competition. This meant that we had to leave the hotel by 7:30am and did not return until 10:00pm.It was well worth the decision.We were offered water while checking in late that evening and waters were readily available, as well as fresh fruit, teas, and coffees. The hotel was easy to find, clean, safe, and at a reasonable price!.
PS My daughter got a kick out of the "elephant" hand towels:)

  • Stayed March 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CB28557
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hamptoncapital, General Manager at Hampton Inn Raleigh - Capital Blvd. North, responded to this review, March 28, 2013
Dear CB28557,

I am so glad to hear that you had such a wonderful experience with us during your recent stay at the Hampton Inn Raleigh - Capital Blvd. North! Thank you for taking the time to share you thoughts with us and with other TripAdvisor members via your online review.

It certainly speaks volumes for how much you were pleased with our hotel that you were willing to stay with us even though your event was in another city! I am glad that we were able to bring smiles to even the youngest members of your party with our special touches like the elephant hand towel origami.

We hope that you will be able to return again soon to the Raleigh area, and that you will choose to allow us to host your visit. It was indeed our pleasure serving you, and we look forward to welcoming you again to the Hampton Inn Raleigh - Capital Blvd. North.

Regards,

Patrick Twomey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plymouth, NC
1 review
1 of 5 bubbles Reviewed March 20, 2013

We have stayed at other Hampton Inns and even though the pillows are all the same, the mattresses in the other hotels were GOOD; the mattress at the Raleigh hotel was horrible, worse than any mattress that we have ever slept on!

The noise up & down the hallway up until 10:30 pm was not necessary - parents need to control their children better!!

The toilet in the bathroom kept "whooshing" every 20 minutes.

The breakfast was the last straw - thinking it would be the same as the Enfield, CT Hampton Inn breakfast, I was geared up for a good, hot, tasty breakfast only to find "breakfast bags" that turned out to be soggy & chewy & ended up in the trash after one bite. The bagels were stale, as were the danishes. No fresh oatmeal, no fresh made scrambled eggs, bacon, sausage links or patties, no fresh pancakes, no fresh made cheese omelets; no fresh fruit salad but canned fruit was substituted ... the whole experience was a let down. The only good thing about it was they had an in-room refrigerator and microwave. However, we won't be staying at another Hampton Inn any time soon!

  • Stayed March 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank cguay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hamptoncapital, General Manager at Hampton Inn Raleigh - Capital Blvd. North, responded to this review, March 28, 2013
Dear cguay,

Thank you for choosing to stay with us at the Hampton Inn Raleigh - Capital Blvd. North! We appreciate that you took the time to reach out to us following your stay to highlight areas in which we can improve our service for all of our future guests.

I am glad to hear that you appreciated some of our hotel's in-room amenities, such as our microwave and mini-fridge. While we appreciate knowing the things that pleased you, we also like to know where you were not completely satisfied. I am sorry that you were disturbed by the noise from other guests at our hotel. I also am sorry that you were dissatisfied with the mattress in your room, and that your toilet was not in proper working order. Finally, I sincerely apologize that our breakfast was not to your satisfaction. Due to North Carolina State and Wake County Health Department regulations, we are not able to serve any hot items that are not individually wrapped and microwavable.

With your input, we can constantly monitor and change our product to maintain the high standards of quality and performance that have become a Hampton Inn tradition. It was indeed our pleasure serving you and we hope that you will allow us to welcome you again to the Hampton Inn Raleigh Capital Blvd. - North.

Regards,

Patrick Twomey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rocky Mount, North Carolina
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed March 18, 2013

My fiance and I wanted a romantic getaway, and after reading the reviews about this place, we had to book it. It was all we imagined and more. We had a king whrpl suite. Everything from the staff to the cleanliness of the hotel was wonderful. The best part was the bed, you just sank right into it. We will be staying here again!!!

  • Stayed March 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Crystal I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hamptoncapital, General Manager at Hampton Inn Raleigh - Capital Blvd. North, responded to this review, March 20, 2013
Dear Crystal M.,

Thank you for choosing to stay with us at the Hampton Inn Raleigh - Capital Blvd. North during your recent leisure trip to Raleigh, NC! We are so excited to hear that our hotel exceeded your expectations, and thank you for taking the time to convey your comments about our hotel to other TripAdvisor members via your review.

I am glad that you decided to give our hotel a chance in part due to our online reviews. We take a lot of pride in providing great experiences for all of our guests. It's always nice when guests, like you, write reviews on the internet for others to read. I will also be sure to get a copy of your comments to our staff so that they'll know that these are the things our guests are looking for and that they most appreciate.

Thank you, again, for writing this review of our hotel on TripAdvisor. We hope that you will be able to return again soon to the Raleigh area and we look forward to welcoming you and your fiance back to the Hampton Inn Raleigh - Capital Blvd. North.

Regards,

Patrick Twomey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Raleigh - Capital Blvd. North

Property: Hampton Inn Raleigh - Capital Blvd. North
Address: 3621 Spring Forest Rd, Raleigh, NC 27616-4601
Phone Number:
Location: United States > North Carolina > Raleigh
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Romantic Hotel in Raleigh
#22 Family Hotel in Raleigh
#25 Business Hotel in Raleigh
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Raleigh - Capital Blvd. North 2.5*
Number of rooms: 131
Official Description (provided by the hotel):
Feel at home at our Raleigh hotel with everything you need for a great stay. Unwind in a comfortable guest room featuring a clean and fresh Hampton bed(R). View a selection of premium high-definition channels on a 32-inch LCD TV. Take advantage of free WiFi and wired internet access. Join us for Hampton's free hot breakfast or grab one of our free Hampton On the Run(R) Breakfast Bags, available Monday to Friday, for a quick, healthy meal to go. Work in the business center or host your next corporate event or special celebration at our Raleigh hotel in a choice of versatile meeting areas, which accommodate up to 117 guests. ... more   less 
Reservation Options:
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Also Known As:
Hampton Inn Raleigh - Capital Blvd. North Hotel Raleigh
Raleigh Hampton Inn

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