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DoubleTree by Hilton Hotel Raleigh - Brownstone - University
Ranked #14 of 86 Hotels in Raleigh
Baltimore, United States
1 review
“First Class Hotel”
Reviewed December 12, 2013

I would recommend the Doubletree Raleigh Downtown to anyone who is looking for first class service from the moment you check in until departure. Very friendly, courteous and attentive staff who make you feel special.

  • Stayed December 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Gloria G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,147 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Cleanliness
Traveler tips help you choose the right room.   Room tips (106)
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English first
Clemmons, North Carolina
1 review
Reviewed December 9, 2013

I recently enjoyed a great stay at the Double Tree near NCSU in Raleigh. Staff was excellent and well trained, also very polite. Breakfast on Dec 6 I enjoyed being served by a young lady named Katie. She was very attentive and pleasant. Great job and look forward to staying with Double Tree again.
Keith B

Stayed December 2013, traveled on business
Helpful?
Thank Keith B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh, United States
1 review
Reviewed December 9, 2013

My family and I thought the renovations to the Hotel (inside and Out) were first class. The only issue we experience was the extremely loud and noisy HVAC unit in the bedroom area of the suite. My kids fall asleep on the pull-out couch or I would have asked for a room change. Our overall stay was a positive.

  • Stayed November 2013, traveled with family
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Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Norman C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh, North Carolina
Level Contributor
5 reviews
5 hotel reviews
Reviewed December 9, 2013

We recently had our Church's Christmas Party here and It was absolutely wonderful. Upon our arrival there were some minor errors in the arrangements, but the staff was so accomadating in making the changes. The food is AWESOME!!! Our guest are still talking about the food and the staff. We are so grateful and we will be having our next Christmas party at this hotel!!!

  • Stayed December 2013, traveled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank MTMchurch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh, United States
1 review
Reviewed December 9, 2013

The DoubleTree by Hilton- Brownstone-University is a fantastically renovated property! The Brownstone staff takes pride in making sure that each guest has a warm DoubleTree cookie, and an extremely well kept room. Its location is central to all things Raleigh, with the heart downtown about 1 mile down the street in one direction, and NC State University one block down in another direction! The staff is friendly, and seem to enjoy making the guest's day. I live in Raleigh, but set up a reservation for my family, and they couldn't have been happier with the service and hospitality at the Brownstone!

  • Stayed December 2013, traveled with family
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Camille S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greensboro, United States
1 review
Reviewed December 9, 2013

If you choose this hotel in a season between when they turn on/off the chillers, you may be in for a too hot/too cold experience. There are regular freight and passenger trains running a stone's throw from the hotel and you get to enjoy that all hours of night along with the constant high pitched beep of the crosswalks and the NCSU bell tower. Lighting is poor at best with low lumen bulbs, so don't try to work in these rooms.

  • Stayed December 2013, traveled on business
    • Value
    • Location
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Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Judi F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bill_winn, Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review, December 10, 2013
We’re sorry we didn't provide the quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the issues in your room and we’re working with our maintenance team to ensure issues like these don't happen again. If you return to our area, we hope you’ll stay with us again and give us an opportunity to show improvement.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Antonio, United States
2 reviews
Reviewed December 3, 2013

I stayed at this hotel during the Thanksgiving Holidays. The air was on in the room. When I contacted the front desk. the clerk said turn the air off and the room would warm up. I had to contact Hilton Honors about the matter theGeneral manager was of no help at all. STAY AWAY FROM THIS PLACE!!!!!!

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Frank B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bill_winn, General Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University, responded to this review, December 4, 2013
I am sorry we were unable to provide you with the quality of amenities and service you deserved during your recent stay. We apologize for the issues in your room and will work with our maintenance team to ensure this does not happen again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Raleigh - Brownstone - University

Property: DoubleTree by Hilton Hotel Raleigh - Brownstone - University
Address: 1707 Hillsborough St, Raleigh, NC 27605
Phone Number:
Location: United States > North Carolina > Raleigh
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#14 Romantic Hotel in Raleigh
#17 Family Hotel in Raleigh
#22 Business Hotel in Raleigh
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Raleigh - Brownstone - University 3.5*
Number of rooms: 190
Official Description (provided by the hotel):
Welcome to the newly remodeled Doubletree by Hilton Raleigh - Brownstone University. Whether you are visiting for business at North Carolina State University (2 blocks), the Research Triangle Park(8 miles), the new Raleigh Convention Center and Downtown Business District(1.5 miles), or you're here for a leisurely stay to attend an event at the RBC Center, Time Warner Pavilion at Walnut Creek, Progress Energy Center for the Performing Arts, State Fairgrounds, or a visit to one of our three museums in downtown Raleigh (Art, Science, History), we can offer you the best balance of location, convenience, and value. With features like a new, modern spacious lobby, brand new guestrooms for 2012, a new restaurant and bar and all new fitness center by Precor along with an expanded business center,we have everything you need to insure a pleasant and productive stay. Best of all, you can walk to more than 20 different restaurants and nearly 100 shops at Cameron Village(a historic, upscale, outdoor walking mall), ride the train, paddleboats or play on the playground at the all new Pullen Park or take advantage of all the businesses and restaurants on Hillsborough Street across from NC State University's campus-each of these is less than .5 miles from the hotel. Come see why Raleigh was again listed as 'One of the best cities to live and work in' by Forbes Magazine in 2012 and why the all new Doubletree by Hilton Raleigh Brownstone University is the best place to stay to be in the center of it all; and please don't forget that parking and internet are always free! ... more   less 
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Also Known As:
Doubletree By Hilton Raleigh Brownstone - University Hotel Raleigh
Holiday Inn Brownstone
Holiday Inn Raleigh
Raleigh Holiday Inn

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