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“Love the location and staff.”
Review of Ramada Raleigh

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Ramada Raleigh
Ranked #20 of 85 Hotels in Raleigh
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966 reviews from our community

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  • Sleep Quality
  • Rooms
  • Service
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  • Cleanliness
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9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed January 1, 2013

Pet rooms have been changed to the end of the hotel. All entrances to these rooms have stairs. I have difficulty navigating stairs due to disability, and need to use a luggage cart to move my belongings. I use a cane to walk. There was no ramp to use the cart, and the stair treads are very narrow. The closest entrance with a flat surface to use the cart was halfway up the hotel, which was fairly expansive.
I stayed at this hotel last year. The pet hotels were in a hallway along the side of the hotel with an entrance that had no stairs. This provided easy acessibility to the room. This was the reason that I rebookde this hotel this year.
A person in a wheelchair with a service animal would have no way to access these rooms easily, which may be what this hotel wants. I have been approved for a handicap placard due to mobility issues, and am awaiting its receipt by my state.
The staff on the overnight shift was not very friendly. I had tried on several occasions to call the front desk on the night that I arrived , and received no answer.
The room itself on the surface was clean, except for the bathroom. The was mold on the tiles in the bathroom.. A simple spray of bleach or cleaner would have removed this, but it was still there when I left. There were numerous pecan shells under the air conditioning unit which I had to clean up myself to keep the cat from trying to eat them.
The attitude of the day staff was night and day. They were friendly, and smiling.
I am not sure that I will stay in this hotel again.

  • Stayed December 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LouisePMC, General Manager at Ramada Raleigh, responded to this review, January 3, 2013
Dear Valued Guest,

Thank you so much for your feedback. Please accept my sincere apologies that your experience with us was less than top notch.
Since allowing pets on our property we have had our pet rooms located on the back side of the hotel for easy access to the pet area. These rooms have three entrances and are near the elevator. The 2 side entrances do have stairs and the back entrance is a ramp with easy access to the elevator. I am sorry that this information was not given to you to make your stay better. Please know that any feedback we receive helps to make us better.
I do hope you will reconsider and come stay with us again in the near future.

Warm Regards,
Louise Garrell, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Raleigh

Property: Ramada Raleigh
Address: 1520 Blue Ridge Rd, Raleigh, NC 27607-3906
Phone Number:
Location: United States > North Carolina > Raleigh
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Best Value Hotel in Raleigh
#18 Family Hotel in Raleigh
#27 Business Hotel in Raleigh
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ramada Raleigh 2*
Number of rooms: 123
Reservation Options:
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Also Known As:
Ramada Inn Blue Ridge Hotel Raleigh
Ramada Inn Raleigh
Ramada Blue Ridge
Raleigh Ramada

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