This property is an ideal location. It is very accessible to the 440 freeway. There are two people I will mention that truly stood out to me. They are Theresa M. and Andrew. Honestly, if it were not for the two of them we would not have stayed at this property. Upon check-in, we were told that we could pay with cash as we secured the initial hold with a credit card. This was not the case. Theresa stated she would consult with the manager, which she did. However, Michelle J. (Manager) never came out to address the issue at all. I felt this was extremely unprofessional.
In lieu of the mishap, Theresa and Andrew exceeded my expectations. They were very accommodating and cordial with not just my family....With everyone they encountered.
Hyatt definitely needs model employees as the two of them.
Rooms- nice and comfortable; contains sleeper/sectional in room
Serves hot and cold breakfast
Complimentary w I - Fi
- Official Description (provided by the hotel):
- Hyatt Place Raleigh North is the ideal hotel in the ideal location. we are located in trendy midtown and nestled just three miles outside of downtown Raleigh, only 15 minutes from the airport, and just a short drive to Research Triangle Park. During your stay, you can enjoy specialty Starbucks® coffee drinks and friendly conversation at the intimate Bakery Cafe'. A Host will happily assist you with orders from the 24-hour Guest Kitchen, which offers café-quality, made-to-order meals and snacks along with a complimentary hot breakfast daily. ... more less
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- Also Known As:
- Hyatt Place Raleigh - North Hotel Raleigh