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Reviews (615)
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All reviewsfront deskcookiesroom was cleanwafflesstayed for two nightsexcellent hotelmanager's receptionking suitestay there againcomplimentary breakfastyoung manstaff was friendlywould highly recommend this hotela great place to stayfresh fruitbreakfast staffconvenient location
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61 - 66 of 615 reviews
Reviewed August 5, 2017

Quick overnight trip to Charlotte. Nice hotel and the staff was terrific. Would stay again for sure. Would like the breakfast to have some better protein choices but overall the food, room and amenities were more than acceptable.

  • Stayed: August 2017, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank GatorDaveNC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maenelson, General Manager at Hampton Inn and Suites Charlotte Pineville, responded to this reviewResponded August 8, 2017

We are so glad to hear that you enjoyed your stay us and we look forward to having you back again soon.

Mae Nelson
General Manager
Hampton inn & Suites Pineville
mae.nelson@hilton.com
704 889 2700

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 29, 2017

Hotel was very clean and quiet. Staff was very helpful, friendly and accommodating. Pool was clean. Rooms were very clean and bedspreads were changed for each new guest. Plenty of towels Breakfast was very good and staff very helpful. Great location. Nice guest reception Monday - Wednesday which was very nice!

  • Stayed: July 2017, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank elaine1228
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maenelson, General Manager at Hampton Inn and Suites Charlotte Pineville, responded to this reviewResponded July 30, 2017

I am very happy to see that you enjoyed your stay with us and on behalf of our hotel, I am writing to let you know how delighted we were to receive your kind words of praise for our front desk staff.
Given the very nature of the hotel business, the hours are long and demanding. Day or night, good service depends upon people willing to give their very best at all times. That’s why it’s truly rewarding when a guest recognizes our staff’s efforts, and takes the time to say thank you.

Mae Nelson
General Manager
Hampton inn & Suites Pineville
mae.nelson@hilton.com
704 889 2700

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 25, 2017 via mobile

We stopped in for a stopover stat before continuing on to the beach. The front desk quickly checked us in and we proceeded to our room. The room was very clean and this appeared to be a fairly new property. The mattresses were way too firm for my liking but outside of that, there were no complaints.

Stayed: July 2017, traveled as a couple
Thank DWill48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maenelson, General Manager at Hampton Inn and Suites Charlotte Pineville, responded to this reviewResponded July 28, 2017

I am very happy to see that you enjoyed your stay with us and on behalf of our hotel, I am writing to let you know how delighted we were to receive your kind words of praise for our front desk staff.

Mae Nelson
General Manager
Hampton inn & Suites Pineville
mae.nelson@hilton.com
704 889 2700

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 23, 2017 via mobile

Hello all,

I would not recommend this hotel to anyone. Although it is conveniently located near Carowinds, convenience is not always good.

Checking was ok but could've been better. Front desk staff was really friendly unlike kitchen staff. The kitchen staff is very rude and is a poor representation of hotel chain.

Rooms are very small and is not accommodating for a family of four.



Stayed: July 2017, traveled with family
Thank frandavjus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maenelson, General Manager at Hampton Inn and Suites Charlotte Pineville, responded to this reviewResponded July 24, 2017

Dear frandavjus:

Thank you for your feedback. I'm very sorry that you were not happy with your stay.

Please feel free to contact me directly so that we can address your concerns.

Again, thank you, and we look forward to your next visit.

Sincerely,

Mae

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Reviewed July 20, 2017

Excellent choice for business stay in Charlotte area. Easy access to interstates, restaurants, shopping. Staff is phenomenal. From the desk clerks to the wait staff in the food area. Everyone treats you like your staying in a much higher priced resort property. Rooms are always clean and spotless. Great complimentary breakfast. This is always my "Go To" hotel for any business trip to Charlotte.

  • Stayed: July 2017, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank L8117HNedb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maenelson, General Manager at Hampton Inn and Suites Charlotte Pineville, responded to this reviewResponded July 27, 2017

Given the very nature of the hotel business, the hours are long and demanding. Day or night, good service depends upon people willing to give their very best at all times. That’s why it’s truly rewarding when a guest recognizes our staff’s efforts, and takes the time to say thank you.

Mae Nelson
General Manager
Hampton inn & Suites Pineville
mae.nelson@hilton.com
704 889 2700

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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