We always stay at this Holiday Inn Express when we come to visit family in Pineville. It's a great hotel, conveniently located to a mall, Carowinds, and good restaurants. What I like most about this hotel is the very friendly and helpful staff. They go out of their way to please you and meet your every need. We had to keep changing our arrival date, and the front desk was very understanding of this.
The breakfast is quite good and offers a wide variety of items which changes a bit each day. However, there are always juices, coffee, cereals, cinnamon buns, muffins, bagels, and English muffins. You really couldn't ask for more - Jose even offered to make pancakes for us if we wanted them! He couldn't have been more attentive or helpful.
The front desk staff and housekeeping staff are awesome, as well. I neglected to write down specific names, or I would include these in my review, as well. Everyone you meet has a smile on their face.
The pool is very nice. I didn't use it this year but have used it in the past. The only reason I didn't give this hotel a review of "Excellent" overall is because of some work that was going on to upgrade the hotel and some slight difficulty they were having with keys not working properly. I want to clarify though that the front desk let us know right up front about both of these issues. The construction was not messy or noisy, and it goes to show you that this hotel is working hard to improve upon an already good thing. As for the keys, the staff made sure we always had a key that worked properly and even escorted us to our room to ensure that the key did indeed work.
Great job - keep up the good work, and we'll be back the next time we visit Pineville!
- Official Description (provided by the hotel):
- Holiday Inn Express-South Charlotte-Pineville is located at I-485 and Pineville-Matthews Road, across from Carolina Place Mall. Carowinds, Pineville Ice House, Samaritan's Purse & Billy Graham Library are just minutes away.Whether you're here for business or pleasure, you'll enjoy one of South Charlotte's most modern updated hotels with access to 20 restaurants within 1 mile and a variety of retail shopping.We have recently unveiled a $2 million complete renovation. A sophisticated design and look has been incorporated throughout the hotel. We offer 95 all new guest rooms and 1,100 square feet of conference space, perfect for your next group event. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Express Pineville Hotel Pineville
- Holiday Inn Pineville
- Pineville Holiday Inn