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“Nice hotel. Good price.”

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Best Western Plus Pineville-Charlotte South
Ranked #3 of 6 Hotels in Pineville
Certificate of Excellence
Reviewed December 25, 2012

Rooms were clean, staff was friendly, breakfast was good. I would stay here again without a second thought. The location was excellent for the things we needed to accomplish. It's very close to the mall, we were there on Black Friday and the hotel was crowded but the noise level was surprisingly low for a busy hotel.

  • Stayed: November 2012
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Thank Kim H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle B, General Manager at Best Western Plus Pineville-Charlotte South, responded to this reviewResponded December 26, 2012

We thank you for taking time out of your day to give us such nice compliments. We do hope you had a chance to visit the mall while you were visiting. Please come and see us again soon.

Sincerely,
Michelle Baca

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (227)
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173 - 179 of 227 reviews

Reviewed November 5, 2012

Very clean, nice, big rooms. The staff is friendly and helpful. The breakfast is great with many hot items that were just cooked like eggs. Good location with quite rooms. Would stay here anytime I was in town.

  • Stayed: December 2011, traveled as a couple
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Thank Dwayne E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle B, General Manager at Best Western Plus Pineville-Charlotte South, responded to this reviewResponded November 16, 2012

We thank you for taking the time to write such a great review on our hotel! Guest feedback is so important to us. We look forward to seeing you in the near future.

Sincerely,
Michelle Baca
General Manager

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Reviewed September 24, 2012

Friendly staff & clean comfortable rooms. Our room had excellent comped internet, flat screen TV, comfortable bed...room was sufficient for our needs. The breakfast was high carbs (mostly sugar & bread), but did have some very ripe bananas. There were some nice fresh cookies & apples in the lobby on Monday through Thursday of our visit. We would stay here again.

  • Stayed: September 2012, traveled on business
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Thank muchfuntravelin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2012

Thoroughly recommended place to stay. Large, comfortable and well stocked room. Views of aeroplanes taking off and landing from nearby Charlotte airport but no outside noise whatsoever. Great location. Would definitely stay again.

  • Stayed: July 2012, traveled as a couple
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Thank kimorwin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 9, 2012

For the price, this is an excellent place to stay. It is easily accessible, the room was clean and neat, the bathroom was clean and well-stocked with towels and toiletries, and the staff was pleasant and helpful. To boot, the free breakfast was excellent and the free WiFi worked without any problems. We stayed two nights and housekeeping was efficient and thorough. I recommend this hotel highly. It is a great bargain.

Stayed: August 2012
Thank Paul S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 10, 2012

This is a great place to stay. I was treated great when I checked in. The room was clean and beds comfortable. It was a great location but back off main road so not hearing traffic at all. Staff was very friendly and helpful.

Stayed: June 2012, traveled with family
Thank Sherry H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 6, 2012

What a ghastly experience!

We stay at H.I.X. several times per year and have NEVER encountered such a night. We had 2 adjoining rooms since our kids and grandson (15 mos.) traveled with us. The room next door was rented to a group of young men.

It started about midnight and went on until 5:30 a.m.!!! Loud music, banging on the walls, absolutely filthy language, girls in and out, doors slamming, yelling in the hallway, and stuff "going on" out on the parking lot.

We were actually afraid to complain since who knew what those people would do?

In the morning the desk clerk, ?manager?, and other staff knew about it. I was even told that they trashed the room and would be charged for it. Since we had 2 rooms for 3 nights, they could have at least comped one night.

My concerns are: Why did they rent to such a group? Why didn't they take action when they saw/knew there were people coming and going all night (unusual even for almost any motel in the area)?

This is not representative of H.I.X. at any other location. We've always been happy with our accommodations and we will continue to stay at H.I.X. but NOT in Pineville!

  • Stayed: June 2012, traveled with family
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Thank John H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Best Western Plus Pineville-Charlotte South, responded to this reviewResponded August 5, 2012

Dear John H,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry about the noises during your stay and for the poor customer service of the staff. I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments. We hope you give us a chance in the future to show you how great our hotel is.

Sincerely,

Orlando A.
Case Manager
IHGCare

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Additional Information about Best Western Plus Pineville-Charlotte South

Address: 9825 Leitner Dr, I-485, Pineville, NC 28134-6556
Phone Number:
Location: United States > North Carolina > Pineville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Pineville
#4 Romantic Hotel in Pineville
#4 Family Hotel in Pineville
Price Range: $85 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Pineville-Charlotte South 2.5*
Number of rooms: 95
Official Description (provided by the hotel):
Pineville, NC hotel's guests love our friendly staff! At the Best Western Plus® Pineville-Charlotte South our prime location is matched only by our Southern hospitality. Let an experienced, responsive staff oversee your stay so you can enjoy your vacation or conduct business from our hotel's convenient address in South Charlotte, NC. Corporate travelers appreciate our proximity to the Charlotte Douglas International Airport (CLT) and nearby LYNX Light Rail, which stops in the banking district and at the Charlotte Convention Center. Major businesses like Siemens and Honeywell, as well as the Carolinas Medical Center and Ballantyne Corporate Park, are also close to the hotel's property in Pineville, NC. Guests can use the free Wi-Fi access and the 24-hour Business Center to keep up with the office. Our hotel's patrons vacation in Charlotte, NC for the eclectic attractions and urban energy. Just 15 minutes from our location south of the city, you can hit highlights like Discovery Place and the NASCAR® Hall of Fame, stroll through the historic Fourth Ward and catch a Hornets game or concert at the Spectrum Center. For a day outside the city, drive 10 minutes to Carowinds. Start your morning at the free full hot breakfast bar or just lounge by the outdoor pool. Make the most of your trip to the "Queen City" by staying at our hotel's accommodations in Pineville, NC! ... more   less 
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Also Known As:
Holiday Inn Express Pineville Hotel Pineville
Holiday Inn Pineville
Pineville Holiday Inn

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