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Hilton Garden Inn Charlotte Pineville
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Reviews (461)
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All reviewsfront deskroom was cleanhot tubgreat hotelgreat staffnice staygrocery storethe hotel staffomeletwould definitely stay here againbusiness tripcontinental breakfastcookiesrestaurants and shoppingparking lotcarolina place mallhgi
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409 - 414 of 461 reviews
Reviewed November 3, 2012 via mobile

Arrived on Thur afternoon. Check in was very easy. Room was very nice. We had the king suite room with the whirlpool. We only had a small problem with the whirlpool, turned it on and rusty water came out for the first few mins. We let the front desk know about it.

Really enjoyed out stay here. Breakfast was included in our stay, otherwise may not have eaten it, food was kinda bland and was not very hot. And the quality of breakfast could be because they are currently remodeling the hotel and are using a meeting room as their restaurant.

All in all it was a good stay. Would probably stay here or another Hilton again if the opportunity would arise.

  • Stayed: November 2012
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1  Thank smhunt80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 31, 2012

Visited this hotel with my family for my son's lacrosse tournament. Arrived very early (1:30 AM) in the morning and had a very welcome greeting from the front desk. Room was very clean and spacious. Hotel offered a complementary hot breakfast buffet that had many choices, if you got there early enough. My only complaint was once food was exhausted, it was not replenished while we were still dining. Considering there were a few boys lacrosse teams staying, that was to be expected I guess.

Front desk/lobby area is under construction, so the hotel moved dining area to one of the conference rooms, but we were made aware of this prior to our stay. Staff said construction should be complete by end of November.

Overall, a very nice stay. Would stay again.

Room Tip: Stay on upper floors for quieter room.
  • Stayed: October 2012, traveled with family
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Thank jfer32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 22, 2012

My family and I were in town for a wedding. The hotel was great for us. We booked multiple rooms. They made sure to put us in rooms close to each other. The staff were extremely welcoming and very accommodating to our needs. Although their lobby was under construction, the rest of the hotel was fine.

  • Stayed: October 2012, traveled with family
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Thank arucker17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 17, 2012

This place is under renovation so it wasn't at its best showing. It was confusing as to where to check in. The booth set up outside didn't have anyone there so I tried to go to the main entrance only to be sent back.

There was a baby shower going on and people were congregating around the on entrance smoking and talking loudly on cell phones- not a very favorable introduction.

The cookies weren't replenished.

The room was quiet, clean, and large. We were concerned since we were on the second floor just removed from the baby shower. Fortunately it turned out to be fairly quiet except the stair exit door clunking closed a couple of times and rooms doors.

There is no breakfast included here. For $5.95 you can get a continental breakfast.

We got this on Priceline for $60 plus service fees. This is presumably a three star hotel, for $1 more we could have gotten a 2-1/2 star with a breakfast. I'm not sure there's that much difference in half a star.

  • Stayed: October 2012, traveled as a couple
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1  Thank Maelrarny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 14, 2012 via mobile

First it's under renovation. No lobby, makeshift restaurant. No ramp or cart access from parking lot. Smell of mildew all over. Hall carpets need to be changed. Missed a wake up call. Needed extra towels and had to go down to get them because only one person on duty. Rooms okay but that smell.

  • Stayed: October 2012
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Thank MaitreGeorgia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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