We had our fist date here so we were actually partial to loving the place, but we were greatly disappointed. We were seated with little wait during kids week..... But they RAN OUT OF FOOD! They continued to seat people even though they had no soup, no rice, etc. we waited a very very long time, and what came out of the kitchen seemed like frozen microwaved food, not hibachi. My meat was virtually raw , rice no good, the only decent part of our experience was our server who was new and inexperienced and had no control over the situation but kept a good attitude and rolled with it. As much as we would love to keep gong to this restaurant weekly, we won't be back ever. They didn't even attempt to make issues better, long waits uncooked food, no apologies from management/ ownership,no free scoop of ice cream, they didn't care and it was very expensive for a meal that was very poor. We actually saw one cole not get their soup until they had been there and ordered over an hour before... And i have made miso soup myself, it is instant!
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.