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Homewood Suites by Hilton Olmsted Village (near Pinehurst)
Ranked #1 of 7 Hotels in Pinehurst
Certificate of Excellence
Patchogue, New York
Level Contributor
53 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Thanksgiving trip”
Reviewed November 23, 2012

This is our second visit to this hotel. Staff is always pleasant and professional. good size rooms and love the full kitchen. Last time we had a room with a fireplace - real nice but this time we didn't need the larger room. They have chairs out on the deck and a small bar. It was nice to see families playing ball with their kids on the lawn. Rooms are very quiet. I would definitely come back

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IdatravelerLINY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CLAIRE B, General Manager at Homewood Suites by Hilton Olmsted Village (near Pinehurst), responded to this review, November 26, 2012
Thank you so much for not only seeing the value of the Homewood Suites Pinehurst for it's spacious suites, complimentary amenities and wonderfully appointed public spaces but for appreciating the Homewood Suites brand. We pride ourselves on being the defination of the brand and are elated to convert guests to the brand. The team looks forward to your next stay with the Homewood Suites - either with us here in the Sandhills or wherever your travels may take you.
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619 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
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English first
Charlotte, NC
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed November 21, 2012 via mobile

Stayed here with some buddies for a golf weekend. Great accommodations, knowledgeable staff willing to help with suggestions. The breakfast was awesome!!! They even have a shuttle van that will take you to local watering holes for free. Extremely nice staff. Can't wait to go back!!!

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MUL2CTD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CLAIRE B, General Manager at Homewood Suites by Hilton Olmsted Village (near Pinehurst), responded to this review, November 26, 2012
We can't wait for you to come back!! We are very glad that you and your travelers were able to enjoy your golfing trip by utlizing our complimentary amenities such as the shuttle and our knowledgeable and helpful team. We greatly appreciate your business and your review and look forward to seeing you the next time the links are calling your name!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Geneva, New York
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed November 18, 2012

This was our first stay in a Homewood Suite property and wow, were we impressed! There is a large Lobby, a little guest shop with snacks and toiletries, an evening meal offered and a bar/TV area, which is a great amenity which many suite genre hotels do not include. After a long work day, it is so nice not to have to drive anywhere to have a night cap, have a separate room to work and relax than the bedroom or to not have to waste leftovers from a night out since there is a kitchen to reheat for the next night! The rooms are large and clean and the staff was very pleasant! I will definitley try to find Homewood Suites for more of our business travel stays around the country!

Room Tip: Nice Bar, Lots of Room and Lobby space to relax and/or work!
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  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paula T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Level Contributor
71 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
Reviewed November 9, 2012

Nice hotel, but bad housekeeping

My bed sheet was not changed prior to my check-in (a pubic hair from a previous guest was found in the sheets)
The next day I asked the front desk to ask the cleaners to change my sheets - the sheets were still not changed.

The hotel supplies the guests with plenty of towels, but the first thing you see when entering the shower room is a one small towel on the shower floor that is old and dirty.

Coffee is available in the room. Unfortunately no teaspoon is available. I used the fork instead.

The cleaners do not clean the rooms. They make the bed, wipe the toilet and put the dishes in the dishwasher, but they do not clean or vacuum the floor.
They is only one small bin in the bathroom. rubbish on the kitchen counter is taken. rubbish on tables, and floor are not collected.

When sitting with my collogue in my room, we suddenly saw a cockroach cross the floor. We caught it and threw it away.
When I raised this issue the next day with the front desk, I was told that it wasn't a cockroach, but a big beetle that grows in the area "It is hard to get rid of" ... not the answer I was hoping to hear.

The hotel is lovely, the rooms are great. It is a pity that management allow poor housekeeping standards to ruin the experience.

Room Tip: Keep away from rooms with windows to the front of the hotel. The waterfall generator can be heard un...
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  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank UpAndUp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CLAIRE B, General Manager at Homewood Suites by Hilton Olmsted Village (near Pinehurst), responded to this review, November 26, 2012
Thank you very much for your honest review. We take very seriously all positive and negative concerns and offer our sincerest apologies in regards to the housekeeping issues you and your traveling companians experienced. Please see my private correspondences for further information. The issues that occured are not the standards of service and product that we strive for at the Homewood Suites Pinehurst and your feedback will be used to ensure that this is not a continued pattern. We hope that the positive customer service you received and our Suite Assurance Guarantee will ensure your return stays when traveling to the Sandhills.
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Hendersonville, North Carolina
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 26, 2012

Spacious suites with all the comforts. Great beds, 2 TV's and a kitchen area to microwave that midnight popcorn! Friendly, helpful staff. Enjoyed my 2 night stay. If you want it all at reasonable rates, this is the place. Breakfast was good and the buffet staff kept up with a hotel full of hungry guests. Don't hesitate to book yourself a great stay at a great price!

  • Stayed October 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Karen K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CLAIRE B, General Manager at Homewood Suites by Hilton Olmsted Village (near Pinehurst), responded to this review, November 26, 2012
We need to sign you up for our sales team!!! What a great testimony to the little things like midnight snacking that make a two night or twenty night stay enjoyable! We appreciate the positive review and the team here at the Homewood Suites Pinehurst looks forward to your next stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, Florida
Level Contributor
108 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed October 13, 2012 via mobile

Great hotel at a great price. Monday-Thursday they have managers reception with food and beer and wine. Nice two room suites with outdoor pool. Very friendly staff. Very convenient to great golf courses and downtown Pinehurst Village.

Stayed October 2012, traveled on business
Helpful?
Thank jwpolston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CLAIRE B, General Manager at Homewood Suites by Hilton Olmsted Village (near Pinehurst), responded to this review, November 26, 2012
We couldn't agree more!! We value our service and amenities as the best value in Pinehurst. We are extremely pleased that while here on business you were able to enjoy what makes the Homewood Suites Pinehurst such a great value...location, dinner and drinks, spacious suites. We look forward to your next visit and welcoming you back to the Sandhills.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York, USA
Level Contributor
52 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed October 5, 2012

I was in the area for business travel. From the moment I walked through the glass doors, I knew I would have an excellent stay. The professionalism of the front desk manager, Shartice(?) was outstanding. In addition, the staff that worked the complimenary breakfast and evening reception was most accommodating and the food very good. The room was extremely clean and very comfortable. They also have a small bar area within the hotel that's opened until 10....the bar attendant was very friendly and connected with all of her customers.

I flew in/out of the RDU airport and the drive was very straightforward (about 1 hr).

This will always be my hotel of choice when visiting this area!

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pocahontas45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CLAIRE B, General Manager at Homewood Suites by Hilton Olmsted Village (near Pinehurst), responded to this review, October 9, 2012
I am so proud that not only did Shartise make such a positive impression but the Homewood Suites Pinehurst team as a whole on you during your last stay with us! We are always striving for the experience you had for all of our guests...professional, friendly, and accomodating. You hit our mission statement right on the head - "Home Away From Home". Thank you for the positive comments and we look forward to your next stay.
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Additional Information about Homewood Suites by Hilton Olmsted Village (near Pinehurst)

Property: Homewood Suites by Hilton Olmsted Village (near Pinehurst)
Address: 250 Central Park Ave, Pinehurst, NC 28374-8803
Phone Number:
Location: United States > North Carolina > Pinehurst
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 7 Hotels in Pinehurst
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Olmsted Village (near Pinehurst) 3*
Number of rooms: 100
Official Description (provided by the hotel):
Welcome to our luxurious Pinehurst hotel located on NC 211 & Highway 5, within the upscale retail development of Olmsted Village. The newly renovated Homewood Suites by Hilton® Olmsted Village hotel is conveniently situated one mile from the rich history and tradition of golf courses designed by Donald Ross, Rees Jones, Arnold Palmer, and Jack Nicklaus, making these Pinehurst, North Carolina accommodations ideal for anyone traveling to the area for business or pleasure. Our spacious studio, one- and/or two-bedroom suites feature separate living and sleeping areas. Each has a fully-equipped kitchen with full size refrigerator, microwave, 2-burner stove and dishwasher. You’ll find enough space for work, study or entertaining – plus all the comforts of home including two remote control TVs, complimentary high speed internet access and two phones with voice mail. Enjoy a complimentary Suite Start hot breakfast seven days a week and a Welcome Home reception featuring a light meal and beverages Monday through Thursday evenings (local laws apply). ... more   less 
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Also Known As:
Homewood Suites By Hilton Olmsted Village (Near Pinehurst) Hotel Pinehurst
Homewood Suites Pinehurst
Hilton Pinehurst
Homewood Pinehurst
Pinehurst Homewood Suites
Pinehurst Hilton
Homewood Suites Olmsted Village

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