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“A must stay hotel”

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Comfort Inn & Suites
Ranked #1 of 2 Hotels in Oxford
Certificate of Excellence
Gastonia, North Carolina, United States
1 review
“A must stay hotel”
Reviewed June 25, 2014

I travel 4 days a week and stay at many hotels at different hotel chains. I must say I have only received the level of service at one other hotel. The staff and service is unparalleled! The rooms are clean and comfy at a decent price. If you're anywhere near this area it's a must stay.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank popeyenc2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shirley j, Public Relations Manager at Comfort Inn & Suites, responded to this review, June 27, 2014
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.

We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

Kind Regards,

Shripal Doctor
Director Of Opertaions
Comfort Inn & Suites
919-692-1000
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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183 reviews from our community

Traveler rating
    102
    49
    16
    6
    10
See reviews for
85
23
9
45
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
1 review
Reviewed June 16, 2014 via mobile

I felt very safe, and welcomed at this location. Kim, Davieon, and Pantheria was of great assistance, and very passionate when it came to not only assisting me but others as well. The plus was the complimentary breakfast and coffee....

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Almetta B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shirley j, Director of Sales at Comfort Inn & Suites, responded to this review, June 25, 2014
Hello, I am Shripal Doctor, Director of Operations for the Comfort Inn & Suites, Oxford, NC. I really appreciate your taking the time to review our hotel. It means a lot to us to hear that we succeeded in making your stay an enjoyable one . I truly appreciate in your letting me know. I am very happy to hear that the staff treated you with our "Southern Hospitality"! We hope that you will come again and see us soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hague, New York
1 review
Reviewed June 10, 2014

The service was excellant. Very friendly staff and helpful with any questions and accomadations we needed. Our room was very comfortable and the whole hotel was very clean. There were several restaurants and well recommended by the staff. Which was also excellant. I would highly recommend this hotel for their hospitality and cleanliness. OH ya. It was also the best continental breakfast we have had in all our stays. (real egg omelet)

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Linda R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shirley_julian, Manager at Comfort Inn & Suites, responded to this review, June 11, 2014
Hello, I am Shirley Julian, HR Manager for the Comfort Inn & Suites, Oxford, NC. I really appreciate your taking the time to review our hotel. It means a lot to us to hear that we succeeded in making your stay an enjoyable one. We are trying to turn it up in Oxford and am so glad you enjoyed your stay. We hope that you will come again and see us soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kings Park, New York
Level Contributor
49 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed June 9, 2014 via mobile

Pouring rain and construction forced us to stop earlier than planned. We checked trip advisor and found this Comfort Inn. It is a pleasant and friendly place. Nice look to lobby, room very clean, 24 hr. coffee pot. Breakfast was included and had a waffle maker and cooked fresh eggs to order. Definitely a good stop on a long day.

Stayed June 2014, traveled with friends
Helpful?
Thank kyoshifierro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shirley_julian, Manager at Comfort Inn & Suites, responded to this review, June 11, 2014
Hello, I am Shirley Julian, HR Manager for the Comfort Inn & Suites, Oxford, NC. I really appreciate your taking the time to review our hotel. It means a lot to us to hear that we succeeded in making your stay an enjoyable one. I am so glad you enjoyed your MTO eggs! We hope that you will come again and see us soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina
1 review
Reviewed June 7, 2014

I started staying at this hotel a couple fo months ago. They were in the transition of upgrading and new staff. I have seen a wonderful improvment in my stay. I need to stay in Oxford to do business, and not have or want to drive to Henderson to get a 'decent' hotel. You already have one now in Oxford. "Why go out for hamburger, when you got steak at home?"
PS my eggs were cooked to perfection! Not easy with me!
The Manager Shripal is a 'class act' and totally 'customer focued."... along with his staff Tish, Kim and the new cooks! This is a lost art in today's society.

Stayed June 2014, traveled on business
Helpful?
Thank Ed G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shirley_julian, Manager at Comfort Inn & Suites, responded to this review, June 11, 2014
Hello, I am Shirley Julian, HR Manager for the Comfort Inn & Suites, Oxford, NC. I really appreciate your taking the time to review our hotel. It means a lot to us to hear that we succeeded in making your stay an enjoyable one. We are trying to turn it up in Oxford and am so glad you enjoyed your stay. We hope that you will come again and see us soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bethesda, Maryland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 30, 2014

Memorial Day...I was traveling on I-95N when my babies decided "I need to go to the restroom...yes, I'm 6mos pregnant with twins. I stopped at exit 202 and attempted to use the restrooms at the hotels rather then a gas station and was told they were not open to the public. I then asked again but this time telling the staff that I was pregnant and it was now becoming urgent. I was told I could become a guest and be able to use the bathroom in the room. REALLY!! As furious as I became, I got back in my car and traveled to the next exit (204) not knowing of any hotels. I saw the Comfort Inn & Suites and approached the front desk. There was a service rep name Ms. Kim, who was very welcoming, friendly, and ready to assist. Ms. Kim, not knowing my situation allowed me to use the restroom and then extended that service to my two younger boys. I don't normally write reviews but in this case I felt the need too. This may seem small to someone because I didn't physically stay there but in my future travels I will...all due to Ms. Kim giving/extending true customer service to someone who was not a customer. GOOD CUSTOMER SERVICE GOES A LONG WAY!!

  • Stayed May 2014, traveled with family
    • Cleanliness
    • Service
Helpful?
1 Thank Alisha S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shirley_julian, Manager at Comfort Inn & Suites, responded to this review, June 2, 2014
Hello this is Shirley, Manager at the Comfort Inn of Oxford. Thank you for taking the time to fill out the survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed stopping by our hotel
.
We are looking forward to providing you pleasant accommodations and service the next time you decide to stay!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Myrtle Beach, South Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 21, 2014

Needed to get off highway due to storm and found staff very friendly (Kim) at front desk. Without reservation everything went very smoothly. Room and bath spotless. Breakfast fresh with many choices. Checkout painless with bill slipped under door during the night.

  • Stayed May 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bettie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shirley j, Manager at Comfort Inn & Suites, responded to this review, May 23, 2014
Hello, I am Shripal Doctor, Director of Operations for the Comfort Inn & Suites, Oxford, NC. I really appreciate your taking the time to review our hotel. It means a lot to us to hear that we succeeded in making your stay an enjoyable one and that Kim greeted you with a smile. I truly appreciate in your letting me know. I am very happy to hear that the staff treated you with our "Southern Hospitality"! We hope that you will come again and see us soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites

Property: Comfort Inn & Suites
Address: 1000 Martin Luther King Jr Ave, Oxford, NC 27565
Phone Number:
Location: United States > North Carolina > Oxford
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Oxford
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 61
Reservation Options:
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