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“Underwhelming”

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Holiday Inn Express New Bern
Ranked #8 of 10 Hotels in New Bern
Greensboro, NC
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Underwhelming”
Reviewed September 17, 2008

This place is not the cleanest of hotels. The staff is friendly and nice. I spent an entire month there and feel comfortable talking about it. The weight room is a joke. The pool is about the size of a home above ground mini pool. The "hot" breakfast has biscuits and gravy and cinnamon rolls everyday. It is conveniently located in south New Bern. Look at staying downtown New Bern closer to the Neuse River.

  • Liked — Staff is nice.
  • Disliked — Small unclean room.
  • Stayed August 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank etohprn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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101 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • German first
  • Any
English first
Holly Springs, NC
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed March 18, 2008

My husband and I and our 3 kids stayed here 1 night during a visit to our hometown. The lady who checked us in was very nice. Since I'm a Priority Club member, I received a goody bag with snacks and a bottled water upon check-in. The room was very nice and clean. The beds were very soft. The kids were fascinated that the room key card slides into a slot on the wall to turn the electricity to the room on.
The only complaints I had were, the night of our stay, there was a small thunderstorm and the electricity in the hotel blinked on and off continually all night. Then in the morning, when the storm had passed, the lights continued to blink.
Also, the continental breakfast was a little less than what we're used to. The only hot items were sausage gravy (to be used on the cold biscuits), and hot apples.
The treadmill in the fitness center was out of order also.
Other than these minor things, it was a nice stay overall. We would definitely stay here again.

  • Liked — The cleanliness and comfort of the room
  • Disliked — The blinking electricity
  • Stayed March 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Business service (e.g., internet access)
Helpful?
1 Thank ncmon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greensboro NC
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 6, 2007

I usually stay at either this hotel or the Hampton Inn when in New Bern. Both are equally nice and this one is $20 a night less. It is the best deal on a 3 star property in New Bern. Staff is very nice. Rooms are reasonably large for a "nonsuite" hotel and have a microwave and fridge and most important to me all bed linens are cleaned between guests, not just the sheets (the comforter is in a cover which is cleaned between guests). This is a pleasant trend that I have noticed lately, especially in light of the recurrence of bed bugs (nationwide, not at this property). Before, I would gingerly remove the spread and put it in the corner with instruction to the maid not to replace it until we left. All clean bedding between guest is a very big plus for me. I was born and raised in New Bern and will stay here on return visits whenever possible.

  • Liked — all linens cleaned between guests
  • Stayed October 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hgbta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
n.c
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed June 7, 2007

We stayed at this hotel last month and it has been rennovated since the last time we stayed. It is also evident in the price that was increased approx $20 since our last stay a few years ago. It is one of the nicer hotels in New Bern that are not off the water. It is not a fancy hotel but above average. The breakfast bar need upgrading as well as the pool. The pool is micro small and outside with no covering. The breakfast bar had a few standard items nothing worth waking up early for. Staff was pleasant and room was clean. Showerhead and beds especially nice and comfortable.

  • Liked — Decor
  • Disliked — Price, breakfast bar and pool
  • Stayed May 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank rvkbless
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Mateo, California
Level Contributor
65 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed May 9, 2007

Holiday inn Express has done many things right. I loved the mix and choice of firm/soft pillows, the flip-top toiletries bottles (no more fumbling with the caps with soapy hands), free wireless throughout the hotel, spacious rooms, small but functional gym etc.
However, the hairdryer was not working and was absolutely filthy- greasy handle and strands of frizzy dark hair made me wonder what the hairdryer was used for! I was too appalled to touch it or call frontdesk. Foyer is bright and nicely decorated, reminiscent of an old colonial hall. Breakfast is rather basic (bagels, toast, cream cheese and spreads + cereals + yogurt + juices) and several guests almost missed it. On Saturday it is served till 9:30am (no sleeping in). Several of us came down at 9:15am, and the lady had already cleared away the food and did not voluntarily bring them back out though there were 5 of us standing around looking hungry. We had to ask her for what we wanted and she didn't look too pleased. In contrast, the ladies at the front desk were very pleasant and eager to help, extending my check out time for an hour as I got back late from shopping.

  • Liked — Airy foyer and breakfast area
  • Disliked — Cleanliness of the bathroom
  • Stayed May 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank FriesAndFoieGras
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 1, 2007

This Holiday inn is the BEST one I've stayed in so far for travel.

The whole experience was great; VERY clean, nicely decorated, alot of attention to detail -These people know what true service and hospitality is all about!!

The internet service is excellent as well. Kudos to the ladies at the front desk; they go out of there way to ensure you're fully satisfied. The little goodie bags/water for Priority members is a nice touch!!

  • Liked — Great attention to detail
  • Stayed January 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank travmed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NJ
1 review
Reviewed August 24, 2006

We arrived at the hotel at 4:00 am and when i arrived they had my paper work and key all ready. The staff was very friendly and helpful. This was the cleanest hotel I ever seen. On Sat. morning
I saw the maid scrubbing the floors bye the vending machines with a tooth brush. If you forget something they are right there providing it for you. The pool was great. We sat out for 2 days and had the whole pool to ourselves. The breakfast was not just coffee and cake. It was really good. I will be staying there when i go back this winter.

  • Liked — how clean it was.
  • Disliked — i loved everything
  • Tips/Secrets — stay here you won't regret it
  • Stayed August 2006, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank mommiegrl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express New Bern

Property: Holiday Inn Express New Bern
Address: 3455 Dr M L King Jr Blvd, New Bern, NC 28562
Phone Number:
Location: United States > North Carolina > North Carolina Coast > New Bern
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in New Bern
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express New Bern 2.5*
Number of rooms: 60
Official Description (provided by the hotel):
New Bern NC Holiday Inn Express New Bern NC welcomes you to experience the fine ambiance charm of this riverfront town. Enjoy store front shopping, antique shop, unique gifts, various art gallery venues, various museum sites, garden tours, carriage tours and don t forget the many festivals around town. New Bern NC is the birthplace of Pepsi. Lots to see and do when visiting New Bern NC. Attractions: Tryon Palace, Civil War Tour, Carriage Tour, Tour Trolley Rides, Wildlife Expo, MS Bike Tour, Charter Sailing, Catamaran Charter Sailing, Neuse River, Camp Seagull, Camp Don Lee, Camp Seafarer, Pamlico Sound, Imagination Station, Sports Complex, various marina and boating venues. Businesses: Bosch, Moen, Clarks, Amital, Carolina Creation, Weyerhaeuser, Wal-Mart, New Bern Riverfront Convention Center, Fairfield Harbor. Nearby Cities: New Bern NC, Oriental, Havelock, Cherry Point, Washington NC-Little Washington, Trenton, Bridgeton, Craven County, Jones County, Pamlico and Carteret County. Our premier Holiday Inn Express New Bern NC anticipates your arrival with Newly renovated 100% Smoke Free accommodations. Enjoy Southern Hospitality in Eastern NC. ... more   less 
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Also Known As:
Holiday Inn Express New Bern Hotel New Bern
Holiday Inn New Bern
New Bern Holiday Inn

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