We've now stayed at this hotel three times, but this trip over the Christmas 2010 holiday was by far the best (though none were less than excellent)! We arrived late at night on Christmas Eve and with a dog in tow. We'd reserved a suite (living area, bath, 2-double bed - bedroom, with water/marina-front balcony), but expected to leave our dog with relatives. The hotel claims to have only two dog-friendly rooms, but neither are suites. We discovered upon arriving in town that our relatives no longer felt able to care for our beagle and the manager on duty willingly agreed to allow us to keep our beagle with us in the suite. Turned out that there were many dogs there over the holidays as we met them with their owners while walking in the adjacent waterfront park. We found the willingness of the management to be flexible as a wonderful testament to this hotel's committment to customer service! Other pluses included a lovely waterfront restaurant open on Christmas Day (albeit with limited menu), an incredible waterfront view overlooking the marina and river so wide that one almost cannot see across it, fitness room, free parking and internet, and within walking distance to Tryon Palace and other areas of this gorgeous historic town. There is also a lovely marina-front pool, though it is outdoor and not usable while we were there in December. We also did not make it to the fitness center. Most importantly was the managements' willingness to work with us on their pet friendly policies over the stressful holiday season, and the magnificent waterfront view. We will return!!
- Official Description (provided by the hotel):
- The DoubleTree by Hilton Hotel New Bern Riverfront is conveniently located in the heart of the downtown Historic District with beautiful views of both the Neuse and Trent Rivers. We are just minutes away from the area's premiere shopping, restaurants, and attractions. ... more less
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- Also Known As:
- Hilton New Bern/Riverfront Hotel New Bern
- Sheraton New Bern
- New Bern Sheraton