We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Needs Health Department Inspection”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Comfort Suites New Bern
Ranked #5 of 10 Hotels in New Bern
Certificate of Excellence
Reviewed July 24, 2013

My second time at this Hotel. First visit was a year ago and I had cockroaches in my room. Went back last month, was promised the roach problem is solved, guess again. 3 Fat Cockroaches in my room. I came prepared and killed them with bug spray (see pictures) There is other reviews stating the same thing, so it is not just me. I am wondering why the heath department has not closed this place yet!

Room Tip: Walk through your room and check for bugs before you check in
See more room tips
  • Stayed: June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
5  Thank Maria M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (224)
Traveler rating
Traveler type
Time of year
Language

145 - 151 of 224 reviews

Reviewed July 18, 2013

Have stayed in this hotel twice in the past 3 months. Each stay a duration of 4 nights. Hotel is new, well appointed, rooms are spacious, staff is both friendly and helpful. Morning breakfast is typical of free breakfast fare. Powdered eggs edible, at best, limited pastries, bacon barely cooked.
Rooms have all the amenities; wi fi; flat screen tv, coffee maker, hair dryer.
Housekeeping is good, plenty of towels and accessories. Indoor pool a plus.

Room Tip: Book a king suite, on back side of building. Make certain there is ample room between the bed and t...
See more room tips
  • Stayed: July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Edward B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 16, 2013

This hotel is very up-to-date with their décor! Clean too! Staff was very helpful and upbeat. The breakfast was nice compared to other places we have stayed. Indoor pool and hot tub was also great for relaxing. This hotel books up quickly so make your reservations early. Only two exits down from the bridge into town. Applebees is right in front of hotel for a quick dinner or appetizer.

Room Tip: This hotel books up quickly so make your reservations early. Only two exits down from the bridge in...
See more room tips
  • Stayed: July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Rsnnc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 10, 2013

I stay here every time in New Bern and have found it to be not only one of the cleanest and appealing to look at - it also is reasonably priced. The other hotels around are much more money and or are really run down. Oh, and I should add that the rooms are big and well appointed - you will see what I mean when you stay here. Very European feel....

  • Stayed: July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank BurninUpTheHighway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 8, 2013

Nice room, clean, modern decor. Plenty of parking, close to town. This hotel offers all. Decent breakfast in a cool setting and a pool and hot tub complete the amenities. You will not regret if you stay there.

  • Stayed: July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Mirmotta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 11, 2013

Though not in a scenic location itself, this hotel is just a couple of miles from beautiful New Bern, which is worth at least an hour of your time strolling around. The hotel itself is everything you could hope for-- clean, comfortable, quiet, stocked with amenities, offering a plentiful free breakfast--with a friendly and helpful staff. I've stayed at hotels charging 3x the price on this trip, bit nowhere did I get a better night's rest. There's a pool and exercise room but I didn't use them and can't comment.

  • Stayed: June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank caroline c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
celestial s, Guest Relations Manager at Comfort Suites New Bern, responded to this reviewResponded June 13, 2013

Thank you very much for taking the time to review our property. I am very thrilled to hear that you were so pleased with you stay and for the value of our hotel. Our staff is very dedicated to giving our guests the best memories possible during their stay and we are very proud that you were so satisfied with your visit. Thank you for staying with us and we hope to see you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 27, 2013

This is a new house carrying 2 1/2 stars? Seems underrated for its amenities and certainly for its delivery. It is actually very well located for access to the city and the airport- but getting to and from it is a little quirky due to the surrounding road structure. There may be some staff issues per other reviews but our check in / check out and concierge service were top drawer. The public and private areas were well maintained and clean. There is a pool and laundry. We had a large room with two queen beds and a medium sized bathroom. All the furnishings were quality modern design with many electric outlets for computers and phone chargers. The beds were of excellent quality with very good linens and four pillows each. The bath had very good towels and good toiletries. The room had a medium flat screen TV with lots of channels, a refer, microwave, coffee and a complementary internet ( thank you). A complementary newspaper came with a good complementary enhanced continental breakfast. This is not a resort property, but a very competent business, travel or short stay vacation location for airport access or historic New Bern exploration.

  • Stayed: May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank AnacoTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
celestial s, General Manager at Comfort Suites New Bern, responded to this reviewResponded June 13, 2013

Thank you very much for your wonderful comments about our property. I am very thrilled to hear that you were so pleased with your stay. Our staff is very dedicated to giving our guests the best memories possible and its very rewarding to hear that you noticed all the small things we do to give our guests the best service and value that we can. Thank you for staying with us and we hope to see you again soon. (And we do agree and apologize for the very odd entrance from the highway!)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these New Bern hotels
1.7 mi away
Courtyard New Bern
Courtyard New Bern
#4 of 10 in New Bern
317 reviews
3.2 mi away
Hampton Inn New Bern
Hampton Inn New Bern
#1 of 10 in New Bern
657 reviews
1.6 mi away
DoubleTree by Hilton Hotel New Bern Riverfront
Show Prices
Show Prices
Show Prices
3.3 mi away
SpringHill Suites New Bern
1.3 mi away
Bridgepointe Hotel and Marina
4.1 mi away
Candlewood Suites New Bern
Candlewood Suites New Bern
#7 of 10 in New Bern
82 reviews
Show Prices
Show Prices
Show Prices

Been to Comfort Suites New Bern? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Suites New Bern

Address: 1006 Old Cherry Point Rd, New Bern, NC 28560-6565 (Formerly BEST WESTERN PLUS Riverside Inn & Suites)
Phone Number:
Location: United States > North Carolina > North Carolina Coast > New Bern
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #5 of 10 Hotels in New Bern
Price Range: $111 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites New Bern 2.5*
Number of rooms: 73
Reservation Options:
TripAdvisor is proud to partner with Priceline, Travelocity, Expedia, Booking.com, Hotels.com, Orbitz, Hotwire, HotelQuickly, Cheap Tickets, getaroom.com and Cancelon so you can book your Comfort Suites New Bern reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing