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“Good stay”
4 of 5 bubbles Review of Courtyard New Bern

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Courtyard New Bern
Ranked #3 of 10 Hotels in New Bern
Certificate of Excellence
Carolina Girl
Level Contributor
49 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Good stay”
4 of 5 bubbles Reviewed March 28, 2013

Great location, right on the riverfront so beautiful views. The room was better than what I expected for a Comfort Inn. Looks like it was recently renovated. The rooms were clean-stayed in a room with 2 full beds, tv, microwave, refrigerator and it had a nice patio overlooking the pool and the river. The staff is extremely nice and accommodating. Be aware, there are renovations going on so expect some noise and mechanical smells through the hallways.
Downsides- after reading the details on breakfast I was expecting a lot more. It consisted of some pastries, one type of muffin, yogurt, fruit, few cereal selection, hard boiled eggs, bagels and microwave sausage biscuits. the fitness room only had 1 treadmill, 1 bike, and 1 elliptical. There was a mat folded in the corner that I didn't dare touch! There was water and towels, but couldn't locate any sanitizer. May be that I'm a little picky, but the front doors were not electronically operated, so if you have a lot of baggage or are handicapped, it's not easily accessible.

Room Tip: Choose one on the riverfront-wonderful views.
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  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Nai_Nai_Girl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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288 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (100)
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scottsdale
Level Contributor
226 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 bubbles Reviewed March 10, 2013

We expected more from breakfast than stale rolls and packaged sausage sliders.
The hotel is in a great location but needs updating, which, we understand, is about to begin. Our toilet didn't flush all the time---ok, jiggle the handle--got it.
And, the sewer smell near the water---was it from the hotel or the river---we are hoping it was the river.

It is definitely time to remodel the hotel, put in a full kitchen to fix a really good breakfast, get rid of the sewer smell and then I would give them a try later this year.

  • Stayed February 2013, traveled with family
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    • Cleanliness
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Helpful?
1 Thank azpoet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Windermere, Florida
Level Contributor
707 reviews
110 hotel reviews
common_n_hotel_reviews_1bd8 641 helpful votes
4 of 5 bubbles Reviewed January 23, 2013

I stayed at the Comfort Suites Riverfront Hotel over Martin Luther King weekend based on the reviews. After finding the hotel, I found that it was in a perfect location along the waterfront and close to the main street and several restaurants. Given that it was the off-season, the hotel was not that crowded. The gentleman at the front desk gave me a discounted rate at the government rate and upgraded me to a room facing the river.

The hotel itself was nice, but could use some modernization. The room was large and well appointed. The bed was comfortable, however the pillows were very small and didn't provide much support. There are several lights in the room that will offset any one light that does not function. The light next to the bathroom did not work and wasn't fixed during my stay, so not sure how responsive their maintenance crew is when notified of a problem.

Noise was somewhat of a problem. The walls were soundproofed enough to keep noise out from the other rooms and outside, however the air conditioner and especially the refrigerator were extremely loud and woke me up several times throughout the night.

The breakfast in the morning is your typical American continental breakfast with an option to make your own waffles. During the weekend breakfast is served until 1000. Coffee is available all day in the breakfast room/lobby as well as in your room. There are not too many tables, so finding space for breakfast looks to be an issue when the hotel is busy.

Don't be surprised to see a sheet of paper in the morning that states housekeeping couldn't come into the room since the "do not disturb" sign was posted. The sheet reminds guests to make sure that the sign is removed between the hours of 0900 to 1200, otherwise housekeeping wouldn't service the room. Luckily they came back during that time when I wasn't in the room and serviced it, so don't worry!

All of the staff were extremely nice and the hotel provided enough comfort and amenities. I would definitely recommend it while staying in New Bern.

  • Stayed January 2013, traveled solo
    • Value
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    • Cleanliness
    • Service
Helpful?
2 Thank wbullseye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winston Salem, North Carolina
Level Contributor
721 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 259 helpful votes
5 of 5 bubbles Reviewed January 19, 2013

Wife and I spent two days here on our first visit to New Bern. Checked out the reviews here before booking. We are Choice Hotels members and always try to stay in their places to earn points, and have stayed in some very nice Comfort Suites across the USA but this one in New Bern is among the best of the best. Rooms are spacious. We opted for the river view room and it is worth the extra few $$. The motel has lots of free parking in front and on the side, a very spacious and modern lobby, limited choices at breakfast but adequate for what we desired, spacious rooms with an added value of rooms having a mini-fridge and microwave and a small couch and chair with footstool. Wi-fi is free. Rooms were very clean as was the entire facility. The pool is outdoors but looks nice. They have a fitness center on first floor that consists of an eliptical, a recumbent bike and a treadmill, all which were fairly new and working. The location cannot be beat! It is literally in historical downtown, blocks away from restaurants, historic homes, and Tryon Palace, the NC History Museum. The Union Point Park is adjacent to the hotel, and a short but nice paved river walk is also adjacent. The motel has the Neuse river in its backyard.

Room Tip: The hotel is 4 stories. Book a river view (balcony is an option as well). We had a 2nd story room...
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  • Stayed January 2013, traveled as a couple
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Don49680
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fayetteville, North Carolina
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed January 13, 2013

We only stayed one night. Was a Friday. Grounds, rooms, all excellent. Room was spotless and had a "spring breeze" smell to it. The view of the Neuse river from our room was outstanding. Breakfast was excellent. We had a seven and nine year old with us. They enjoyed the breakfast telling me several times "pa, we love it here." ( Yes, my granddaughters.) Staff, from front desk to breakfast, could not have been better. Eager to help in any way. Parking lot is well lit. We walked to restaurant but a few feet away. There are many other restaurants in area plus shops which have just about anything your heart desires.

Room Tip: Ask for a room on the Neuse River. It is a wonderful back drop and you can watch sail boats, ducks...
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  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Eastover4me
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, North Carolina
Level Contributor
63 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed January 1, 2013

We drove in to New Bern the weekend before New Year's without reservations, since it was the off season. Since we were only here one night, we decided not to go to a bed and breakfast on this trip. The Comfort Suites was ranked number one here, so we called ahead on our way in. The hotel clerk gave us a rate nearly $25 cheaper than the advertised AAA rate. This was a very nice gesture. The only downside was the fact that we did not have a riverfront room. If you are staying, be sure to ask for a upper floor room with a view of the river. The rooms were huge, and they were very clean. No complaints about the bathroom, other than the fiberglass floor could have been scrubbed a little more. By no means a turn-off, but just noticeable. The rest of the bathroom was extremely clean. The continental breakfast was spartan, not the best we have seen. It included pastries, yogurts, cereals, a waffle maker, and some fresh fruit. By far the best thing about this hotel is the excellent location. We walked about 3 or 4 blocks into the heart of this beautiful old town, past more historic buildings and markers than I have ever seen. We got a great restaurant tip, along with a discount coupon. We'll be back to New Bern for certain, and we would not hesitate staying here again.

Room Tip: Ask for upper floor with river view.
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Brett D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NC
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed December 19, 2012

That was the response of my 15 yr old when we pulled up to the hotel after coming across the new high-rise at sunset. Breathtaking view, and the staff was so fantastic about helping us get accurate directions to everywhere we needed to go. Will absolutely be a repeat visitor!!

Room Tip: Definitely request a riverfront room. Worth it!!
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  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank packed2travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard New Bern

Property: Courtyard New Bern
Address: 218 E Front St, New Bern, NC 28560-2146 (Formerly Comfort Suites Riverfront Park)
Phone Number:
Location: United States > North Carolina > North Carolina Coast > New Bern
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in New Bern
#3 Business Hotel in New Bern
#3 Family Hotel in New Bern
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard New Bern 3*
Number of rooms: 98
Reservation Options:
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Also Known As:
Comfort Suites Riverfront Park Hotel New Bern
Comfort Suites New Bern
New Bern Comfort Suites

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