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All reviews south building main building ocean front the outer banks loft room outdoor pool lemon water continental breakfast quiche waffles fresh fruit happy hour wonderful hotel hotel in nags head hot tub off season an ocean view room
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8 - 13 of 2,074 reviews
Reviewed May 12, 2019

This is a great hotel that is right on the beach and close to many restaurants in Nags Head. Our room wasn't ocean front but we still had a great view of the beach and the pool. They offer a variety of foods for breakfast and also have a deck on the front of the hotel to watch the sunset.

Date of stay: May 2019
  • Trip type: Traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank MDMomTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denise J, Front Office Manager at Surf Side Hotel, responded to this reviewResponded 4 weeks ago

I think we have one of the most amazing views from our rooms also. And our sunset deck is so accommodating for guest who like to watch the sunset. We look forward to seeing you again in the future.

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Reviewed May 11, 2019

Surf Side staff were very friendly and there is a nice welcoming wine and snack time in the afternoon. Many people were regulars to this hotel and enjoyed coming down annually or several times per year. Rooms were comfortable. We did have an issue when opening the cabinet that housed the microwave and the cabinet housing the refrigerator. The smell was horrible and strong of fish or seafood. We did not open the doors to the microwave or refrigerator because the smell was so strong. Alerted the office and they assured us they would have someone take care of it. After the second night, they just passed it off as something that happens sometimes and they tried cleaning with vinegar but the smell would not go away. The answer may be to remove/replace the equipment, but...was disappointed they never mentioned their efforts or acknowledgement of the problem. Too bad because the stay would have been great, now, not so much.

Date of stay: May 2019
Thank Kathy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denise J, Front Office Manager at Surf Side Hotel, responded to this reviewResponded 4 weeks ago

Thank you for taking the time and letting us know your concern. Our staff did handle your situation poorly. I will have a talk with our staff and remind them of what is to be done in that situation if it ever comes up in the future. I do agree with you that the equipment should of been taken out and replaced. I do apologize for the experience you had with us and do hope you will give us another chance in the future.

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Reviewed May 9, 2019

My college friend & I just returned from a wonderful vacation in Nags Head. It was our first visit to the OBX, and we were looking for a place to spend a few days right on the beach. We stayed at the Surf Side Hotel for 5 nights, in an oceanfront room, & it was an incredible vacation! This hotel is very clean, offers a delicious (free) breakfast, fun happy hour every day from 4-6 PM, and the staff are all very friendly! The hotel has a hot tub, indoor pool, outdoor pool, and a beautiful beach (they supply beach chairs). The 2 best assets at the Surf Side Hotel have to be Sonya & Mimi! These 2 employees were so very friendly to all guests, and each day they would make wonderful suggestions to us on where to eat & what to see. As we would chat with them in the lobby, they were always busy cleaning, helping other guests, and making sure the lobby area was impeccable. I would recommend this hotel due to the wonderful staff, who do everything they can to make your stay as enjoyable as possible. Listening/watching the the waves every day from our room balcony was the best! Going to Nags Head? Book a room here!

Room tip: Ocean front room with a direct view of the ocean!
Date of stay: May 2019
  • Trip type: Traveled with friends
    • Location
    • Sleep Quality
    • Service
Thank LuckyMom21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denise J, Front Office Manager at Surf Side Hotel, responded to this reviewResponded 4 weeks ago

We always like to hear the compliments about our staff here at Surf Side Hotel. Those two ladies you mentioned are so friendly and always trying to make the guests stay as wonderful as possible. We are so happy to hear that you enjoyed your stay. And hope to see you again in the future.

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Reviewed May 8, 2019

We discovered Surf Side Thanksgiving 2018. It reminds us of a mini resort. Indoor and outdoor pools, west side sunset terrace, 4PM wine and snack social, evening home made cookies, 24 hour freshly made coffee, and sun or shade areas to sit. The included breakfast is fantastic and includes eggs, biscuits, sausage gravy, potatoes, fruit, cereal, etc. Very clean and friendly. Spending a week as I write this and we love it. Two different buildings side by side. The south building does not have an elevator but when you reserve they make sure you understand that. We have now stayed in both buildings and prefer the north building but the south is certainly clean and neat. Overall a wonderful place to stay.

Date of stay: May 2019
1  Thank Frank E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denise J, Front Office Manager at Surf Side Hotel, responded to this reviewResponded 4 weeks ago

As I sit and read your review I am pleased to hear how much you enjoy our hotel. From the awesome breakfast down to the cleanliness of the hotel. We do hope you will come back and visit with us again in the near future.

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Reviewed May 1, 2019

The people working here in this oceanfront hotel are so friendly. They focus on making your stay great. The room was exceptionally clean and the breakfast was very good. There are so many little extras here. We stayed in a queen deluxe oceanfront and loved it.

Date of stay: April 2019
Thank Linda G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denise J, Front Office Manager at Surf Side Hotel, responded to this reviewResponded May 1, 2019

We are so glad to hear that you enjoyed your stay with us. We take great pride in the preparation our chef does every morning for the breakfast. We look forward to seeing you again soon.

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