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“Clean, Friendly Staff and Perfect Location” 5 of 5 stars
Review of Surf Side Hotel

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Surf Side Hotel
Ranked #2 of 13 Hotels in Nags Head
Certificate of Excellence
Annapolis, Maryland
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Clean, Friendly Staff and Perfect Location”
5 of 5 stars Reviewed July 29, 2014

We would definitely stay here again! Surf Side is right on the ocean and close to grocery stores, restaurants, Urgent Care and stores. The staff is very friendly and helpful. The beds were comfortable and the breakfast that is included has make your own waffles, several kinds of fresh fruit, cereal, hard boiled eggs, yogurt, coffee, juice, breads and bagels. I thought the price was high, but what I always have to pay for ocean front hotels during the summer months. The only negative was the air conditioning that was cold when it was on and then the room was humid and warm when it was off. Nags Head is beautiful!

Room Tip: Make sure your room is second floor or higher because of the view. The dunes block the view of the...
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  • Stayed July 2014, traveled with family
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Theresa R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SEABOARDHOTELS, Owner at Surf Side Hotel, responded to this review, August 19, 2014
Thank you for staying with us. Your business and the review are sincerely appreciated. Our goal is to offer a hotel experience that will be relaxing, enjoyable, and memorable every time. It is great to hear that we delivered as you and I both expect. I hope to have you as our guest again in the near future.
Cheers,
Alex Moore
President
Surf Side / Seaboard Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,283 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (473)
Date | Rating
  • English first
  • Any
English first
Bethesda, Maryland
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed July 29, 2014

We booked this hotel when we waited too long to rent a house. We wanted easy access to the oceanfront which it had. Rooms and bathrooms are 3 star quality but its clean and there is a nice continental breakfast included in the price of your stay (waffles, bagels, pastries, cereal, fruit). There are indoor and outdoor pool options which was nice. We had no customer service issues although we arrived early and of course the room wasn't ready; the front desk staff while polite was a little apathetic about letting us know when it would be ready. We all know check in is at 3 pm but who likes to wait that long especially when you are traveling with kids. I would stay here again if I was looking for a hotel but I definitely prefer a house. There is a really good ice cream shop a block away.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Service
Helpful?
Thank Shanf99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SEABOARDHOTELS, Owner at Surf Side Hotel, responded to this review, August 19, 2014
8.
Thank you for choosing to stay with us at the Surf Side and thank you for sharing your experience. We work hard to make our guests feel appreciated and relaxed when staying with us. When you come to the beach your visit should be an enjoyable and memorable time and it starts with your choice of hotel. We have been in the hospitality business since 1978 and our years of experience in beach resorts have taught us what our guests want and expect. The basics are the same, a clean room at a good price with a friendly staff. It is the extra steps we take that set us apart. Thanks again for your kind words, it is sincerely appreciated.
Alex Moore
President
Seaboard Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mechanicsburg, Pennsylvania
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 29, 2014

This is the first time we actually decided to stay in a hotel instead of a house or condo. In my opinion, much more convenient and stress-free. The hotel was a bit older looking than I expected, as was our room. Overall, it was clean and is in a great location. The cost was a bit high for the age of this hotel. The breakfast in the morning was good and had a lot of selections, but located in a small room and over the weekend there was not enough seating available for the volume of people. We still had a great time and enjoyed our time in Hags Head!

Room Tip: If you're looking for a luxury stay, this isn't it. If you're looking for clean and ave...
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  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Service
Helpful?
Thank OBXLVRS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SEABOARDHOTELS, Owner at Surf Side Hotel, responded to this review, August 19, 2014
One thing we do not pretend to be is a Four Seasons or Ritz Carlton property but we don’t charge their rates either. That being said we do deliver excellent customer service in a clean, comfortable, and relaxing environment and it’s at the beach! Thank you for taking the time to review the hotel and especially thank you for choosing to stay with us, it is sincerely appreciated.
Cheers,
Alex Moore
President
Seaboard Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
California
Level Contributor
73 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed July 28, 2014

Nothing is cheap in the summer on the OBX. We rented one of their corner suites for 5 days and it was pricey, but having the doors open at nite for the ocean sounds, and the constant breezes made up for it. It was a vacation. Breakfast was an nicely upgraded continental breakfast and a great gal who kept the fruit coming, the coffee brewing and stocks full. Not having to venture out was a big plus. Front desk and other staff, friendly and helpful.
It needs a little refurbishing, but everything does in this area with the huge number of sandy tourists.

Room Tip: corner suites are great
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  • Stayed July 2014, traveled with family
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Service
Helpful?
Thank Hobiz2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SEABOARDHOTELS, Owner at Surf Side Hotel, responded to this review, August 19, 2014
While we also believe we have an excellent location, when it is coupled with the great service from our front desk staff and the clean accommodations provided by our housekeeping staff we know we offer the best choice in a hotel at the beach. Thank you for the kind words and for helping others make the decision to stay with us at the Surf Side. Your business and time in placing the review is sincerely appreciated.
Cheers,
Alex Moore
President & COO
Seaboard Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cincinnati, Ohio
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed July 25, 2014

Shop around before booking here. We could have had a rental house for the price. Nice staff. Pool towels have to be returned to the front desk after using them and it was uncomfortable when customers were inside the office. Other than that it was okay.

  • Stayed July 2014
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank nomoneywasted
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SEABOARDHOTELS, Owner at Surf Side Hotel, responded to this review, July 28, 2014
Thank you for letting others know about the quality we deliver to our guests. We agree that new customers should shop around as we are well aware of what other hotels offer to their guests. We have a superior location, the best views, superior staff, far more extensive breakfast, wine and cheese social, two pools, sunset deck, and the cleanest rooms. Rentals do not include daily housekeeping service, the amenities we offer, and they won't be oceanfront for our price per night. Wishing you the best of luck finding that rental the next time you are on the Outer Banks.
Cheers,
Alex Moore
President
Surf Side Hotel / Seaboard Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arlington Heights, Illinois
Level Contributor
41 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed July 25, 2014

Chose this hotel entirely off of TripAdvisor recommendations...and they didn't fail me! We'd never been to the area. Surf Side is in a GREAT location. Nags Head is more relaxed and less commercialized than the other towns. The hotel is great. We had the room with the loft, which was perfect for the two teenage girls to use for a little privacy. Room clean, big, with microwave/fridge/coffeemaker, nice balcony. Nice view of the ocean and we could leave the door open at night (screen closed) to let the sounds of the ocean put us to sleep. Hotel rates were VERY reasonable. Nice to have a free breakfast AND snacks/wine in the afternoon. Outdoor pool was nice with plenty of chairs and the beach is amazing. Close enough to walk to Jeanettes Pier. Great restaurants within walking distance. We would visit again AND stay at the same place!

Room Tip: We had 5 people, so we did the room with the loft. I would definitely recommend it!
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Sindi16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SEABOARDHOTELS, Owner at Surf Side Hotel, responded to this review, July 28, 2014
Thank you for taking the time to share your experience while staying with us. It is wonderful to read how much you enjoyed the hotel and the Outer Banks. We hope you will have the opportunity to stay with us again in the future.
Cheers
Alex Moore
President
Surf Side Hotel / Seaboard Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Akron, Ohio
1 review
5 of 5 stars Reviewed July 22, 2014

This is an extremely clean and friendly hotel with a great location on the beach. The little "extras" like the 4 pm daily snacks, the infused ice cold lemon water, and the abundant fresh fruit at breakfast were awesome. Our room was spacious (enough for 2 teens and 2 adults) and even though we faced the parking lot side of the building, we had a nice view of the ocean and could fall asleep to the sound of the waves each night. We would definitely stay here again!

  • Stayed July 2014, traveled with family
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Service
Helpful?
Thank The HUB C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SEABOARDHOTELS, Owner at Surf Side Hotel, responded to this review, July 28, 2014
Thank you for choosing to stay with us at the Surf Side and thank you for taking the time to review the hotel on Tripadvisor. We sincerely appreciate your business and your kind words. We will look forward to seeing you again.
Cheers,
Alex Moore
President
Surf Side Hotel / Seaboard Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Surf Side Hotel

Property: Surf Side Hotel
Address: 6701 S Virginia Dare Trl, Nags Head, NC 27959-9119
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Outer Banks > Nags Head
Amenities:
Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Nags Head
#1 On the Beach Hotel in Nags Head
#2 Romantic Hotel in Nags Head
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Surf Side Hotel 2.5*
Number of rooms: 70
Official Description (provided by the hotel):
The BEST LOCATION, BEST VIEWS, BEST STAFF, BEST ROOMS, and the BEST VALUE! We are #1 on the Outer Banks because we know what our guests want and we strive hard to give it to them every day. Since 1984 our family owned and operated hotel has been making first time visitors long term guests with our Carolina Hospitality coupled with our exceptionally clean and well appointed rooms. We look forward to having you as our next guest. ... more   less 
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Also Known As:
Surfside Hotel Nags Head
Surfside Nags Head

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