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“Great experience in Nags Head”
Review of Surf Side Hotel

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Surf Side Hotel
Ranked #1 of 13 Hotels in Nags Head
Certificate of Excellence
Raleigh
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Great experience in Nags Head”
Reviewed July 22, 2013

We had a great experience during our recent stay at the Surf Side Hotel. Check-in went smoothly, even with the added complication of splitting the charges for the 2 rooms I reserved between 2 credit cards. The afternoon wine and snacks was a nice touch. The rooms were clean, spacious and "as advertised". While we couldn't see much of the ocean from our "ocean view" room, the access to the beach was excellent. Twenty feet out the back door and a short boardwalk over the dune..The continental breakfast has all the usual stuff plus sausage biscuits and gravy. Coffee is available around the clock. The staff was very gracious in allowing us to use the hotel facilities after checkout. You can get more luxury for a lot more money, but the value of Surf City is excellent.

Room Tip: Any of the first floor ocean view are a great value. Go for the ocean front if you have a bigger bud...
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michael D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SEABOARDHOTELS, Owner at Surf Side Hotel, responded to this review, August 8, 2013
Thank you for staying with us at the surf Side. Your business and the review are sincerely appreciated. Our goal is to offer a hotel experience that will be relaxing, enjoyable, and memorable every time. It is great to hear that we delivered as you and I both expect. I hope to have you as our guest again in the near future.
Cheers,
Alex Moore
President
Seaboard Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (543)
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English first
Virginia, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 21, 2013

We have been staying at Surf Side for many years now. The first time we decided to vacation in the OBX, I did a good deal of hotel research. I picked Surf Side, and have not had to do any more searching since! Clean hotel, friendly staff, and nice amenities. The breakfast has a lot of choices, from healthy yogurt, oatmeal, etc., to the forget it I'm on VACATION items such as biscuits & gravy, bagels and pastries. And the breakfast lady does a superb job at keeping it stocked. She's very busy and a sweet lady, be sure to tip her. The pools are kept up, and the hot tub is, well, hot...and clean. They offer wine each day at a "wine social", and offer a big container of complimentary iced water with lemon slices, and another with orange slices all day. Its the little things that matter, and the reason we will continue to stay with this family owned hotel.

Room Tip: Be advised, on building does not have an elevator. It is plainly listed in the room descriptions, ju...
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Travis J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SEABOARDHOTELS, Owner at Surf Side Hotel, responded to this review, August 8, 2013
Many many thanks to you for being such a wonderful guest. We build our business on repeat guests and the good word they spread for us, so I am sincerely grateful to you for taking the time to write such a wonderful review and especially for making the Surf Side your home at the beach. We truly strive to make the hotel feel like your personal beach house by offering exceptionally friendly service in a comfortable environment. It is great to hear how much you enjoyed your stay and we look forward to continuing to improve upon the experience every time you stay with us.
Cheers,
Alex Moore
President
Seaboard Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia Beach, Virginia, United States
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 21, 2013

We read that the Surfside was rated the #1 place to stay in Nags Head and after our stay we couldn't agree more! We appreciated the kindness of the staff making sure we were taken care of, the afternoon wine, and the lemon and orange water near the pool for hydration. The location was beautiful and it was nice to walk out of the hotel, go over a deck, and we were right on the beach! This was the perfect place for our weekend getaway! We hope to return every year now!

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Vickie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SEABOARDHOTELS, Owner at Surf Side Hotel, responded to this review, August 8, 2013
We work hard to be at the top of Tripadvisor so when it pays off for us by you choosing to stay with us we feel rewarded. It is our goal to make the first stay with us the first of many to come. We understand how important the first impression is to a guest so from the minute your walk through our doors we want to deliver a special and unique experience to you. I am happy to read that we have succeeded in delivering a wonderful hotel stay for you. I sincerely appreciate you choosing to stay with us and for taking the time to let others know about your experience at the Surf Side.
Cheers,
Alex Moore
President
Seaboard Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed July 21, 2013

Great views of the beach! Easy access to the beach with a small set of stairs over the dune. Pool outside and inside were never busy and nice. Rooms a run of the mill for ocean front hotels. The suite with the kitchen is really nice. Quite at night and great for kids. We had to move rooms during our stay and the service was great. They had our room ready in 3. Min and moved our bags for us!

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vvabeachmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SEABOARDHOTELS, Owner at Surf Side Hotel, responded to this review, August 8, 2013
A nice review that says it all, thank you for your time to review the Surf Side and for choosing to stay with us.
Cheers,
Alex Moore
President
Seaboard Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed July 20, 2013 via mobile

Our first trip to the OBX. Found this hotel on trip adviser and we were thrilled with just about everything! Location was close to restaurants and shopping as well as right on the beach! We were in 409 which was a Queen Loft! The loft was perfect as our teen had privacy but still in same room. The view was amazing. It overlooked the parking lot and ocean. I thought overlooking residential area would be off putting but it was so picturesque.....like a postcard! The staff was pleasant and efficient. Our room was always cleaned in a timely manner and looked great. The continental breakfast was average but there was always fresh coffee and cold lemon water in the hallway. The pool area with wooden lounge chairs was a nice touch! We had a wonderful first visit and will stay here again!

Stayed July 2013, traveled with family
Helpful?
Thank Lisa L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SEABOARDHOTELS, Owner at Surf Side Hotel, responded to this review, August 8, 2013
We love when our #1 rating on Tripadvisor gives our potential guests comfort in choosing our hotel and we are rewarded when that guest reviews us after their stay and describes another great hotel experience at the Surf Side. Thank you for staying with us and for taking the time to review us, it is most sincerely appreciated.
Cheers,
Alex Moore
President
Seaboard Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed July 19, 2013

Nice hotel. Very clean. Conveniently located on the beach. Near restaurants and shopping. Professional & friendly staff. This was my family's third stay at Surf Side. We hope to go back again next year!

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AnnieD317
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SEABOARDHOTELS, Owner at Surf Side Hotel, responded to this review, August 8, 2013
Thank you for choosing to stay with us at the surf Side. We are grateful to you for your business and we sincerely appreciate you taking the time to review us. Your experience is what we strive to deliver for all of our guests as we work hard to offer a hotel stay that is unique in its friendliness of staff and the charm of the property. We hope to have you as our guest again soon.
Cheers,
Alex Moore
President
Seaboard Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southeast PA
Level Contributor
41 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed July 17, 2013 via mobile

I just returned from a three night stay at the Surf Side. Check in was quick, the elevator was comvenient, and our room was very welcoming after our long drive! Wine and snacks awaited us in the lobby :) Such a nice touch! My husband and I stayed on the first floor of the main building in a room with 2 queen beds on the north side. Since the Ground floor was below us, we were actually on the second level of the building so we could see the ocean (but not the waves due to the dunes) from our balcony when we looked to the right, and we could actually see the sound in the distance between the houses when we looked to the left. We had a nice view of the sunset, too! You would get a better view of the ocean from a higher floor, or an ocean front room. The room was clean, the towels were thick and soft, the 'frig and microwave were handy, the bed was fine, and the bathroom small but adequate for my husband and myself. There were 2 drawers for clothes and a closet with hangers. The flat screen tv was nice, but it was small, and it sat on a low dresser, so it was a litte awkward watching tv in bed. It was nice to have a table with 2 chairs and a sitting chair with a small ottoman. The balcony had 2 chairs and a little side table. Everything was sufficient for 2 people, but if we had older children with us we would have needed a larger room, even though 4 could sleep in this room. There was one nightstand which was between the 2 beds. The air conditioner kept the room comfortable. Breakfast was crowded, as expected in July, but everything was kept clean and fresh. It was enough to get you started for the day. All employees were pleasant! The pool towels they gave us were very nice towels...true beach towels. I also must mention my husband was very happy with the nice wide parking spaces in the parking lot! He was happy that we always had enough room to open our doors without hitting other cars. Also there is a windshield washer in the loading area so you can clean your windshield. I also should mention the excellent attention to details such as potted flowers outside, very good quality chaises with cushions around the pool, well-kept grounds with a walkway to the beach, clean pools and a nice hot tub. So overall everything was very good. This is a nice beach hotel which I would recommend to my friends and family. We will stay here again, but I will book earlier to get an ocean front room. Thank you Surf Side for a wonderful "first time" visit to the outer banks!

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CroydonTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SEABOARDHOTELS, Owner at Surf Side Hotel, responded to this review, August 8, 2013
Thank you for staying with us at the Surf Side. Your business and the review are sincerely appreciated. Our goal is to offer a hotel experience that will be relaxing, enjoyable, and memorable every time. It is great to hear that we delivered as you and I both expect. I hope to have you as our guest again in the near future.
Cheers,
Alex Moore
President
Seaboard Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Surf Side Hotel

Property: Surf Side Hotel
Address: 6701 S Virginia Dare Trl, Nags Head, NC 27959-9119
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Outer Banks > Nags Head
Amenities:
Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Nags Head
#1 Family Hotel in Nags Head
#2 Romantic Hotel in Nags Head
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Surf Side Hotel 2.5*
Number of rooms: 70
Official Description (provided by the hotel):
The BEST LOCATION, BEST VIEWS, BEST STAFF, BEST ROOMS, and the BEST VALUE! We are #1 on the Outer Banks because we know what our guests want and we strive hard to give it to them every day. Since 1984 our family owned and operated hotel has been making first time visitors long term guests with our Carolina Hospitality coupled with our exceptionally clean and well appointed rooms. We look forward to having you as our next guest. ... more   less 
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Also Known As:
Surfside Hotel Nags Head
Surfside Nags Head

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