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“Gone Downhill, Big Time”
Review of The Snowbird - CLOSED

The Snowbird
Restaurant details
Poughkeepsie, NY
Level Contributor
17 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
“Gone Downhill, Big Time”
Reviewed August 27, 2013

We've been staying near the Snow Bird for several years and have found it to be okay, mostly given it's proximity to our rental home. This time, it was absolutely TERRIBLE. Not only was the staff rude, but they were out of a lot and they seemed to take pleasure in telling us that. The ice cream was so soft that it was melted by the time we got across the street.....and it wasn't even hot outside. The sign on the window says "we are not on vacation"....sorry to disagree...but they most certainly were on vacation given their treatment of the customers.
It's also gotten dirty. DO NOT GO HERE!!!

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank vivianna51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

8 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Kingston, New York
Level Contributor
7 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
“This place was horrible!!!!!”
Reviewed August 23, 2013

We tried to visit a different ice cream spot almost every day while on vacation and this one was by far the worst place I have ever been. It took at least an hour for our ice cream order (nothing fancy either). The staff looked miserable and were rude. You place your order at the first window and at the second window someone just shouts out the order when its ready. With so many people waiting so long for ice cream, you are never really sure if the order they are calling is yours or someone elses. The inside looked so dirty and just like a miserable place to work. They even have the gall to put up a sign that says "Not everyone is on vacation" and another that says they will lick your ice cream if you touch their tip cup. They should really put the tip cup at the pick up window instead of the order window. I was really tempted to take my tip back!! Go somewhere else, there are plenty of decent places in the area!!!

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Jayswifey911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
“Go to Booty Treat instead. Terrible.”
Reviewed July 28, 2013

Blonde girl taking orders at window was real rude and unprofessional.
Service was little on slow side.
Value is terrible. Way overpriced and did not get enough ice cream for money.
They have a sign right where you order that says "we are not on vacation".
Well most people are and this place doesn't seem to care to get repeat business.

  • Visited July 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Trashdog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
8 reviews
8 restaurant reviews
“Rude & Less than clean”
Reviewed July 27, 2013

The place was packed which is great but the employees were rude with no sense of urgency. They messed up our order 3 times and the quality just wasn't worth the aggravation. There are many other places in the area, we'll spend our money somewhere that the employees seem interested in taking it.

  • Visited July 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Laura I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
raleigh
Level Contributor
13 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“A real find!”
Reviewed July 20, 2013

24+ flavors of soft serve ice cream and some are unique! Sliders hit the spot for a quick bite and prices were reasonable.

Visited July 2013
Helpful?
Thank crwg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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