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“Hurricane Arthur” 4 of 5 stars
Review of Comfort Inn South Oceanfront

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Comfort Inn South Oceanfront
Ranked #4 of 13 Hotels in Nags Head
Pittsboro, North Carolina
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“Hurricane Arthur”
4 of 5 stars Reviewed July 10, 2014

Was planning to visit Hatteras Island for the July 4th weekend but due to Hurricane Arthur causing the bridge to be closed we could not get to the Island so we checked into this Hotel. The storm caused a septic tank cover to hit our van breaking a window and denting the car. The hotel staff, Jenny and Pixie, were extremely helpful in helping us clean the broken glass out of our car and tape plastic over the missing window. They even let us stay an extra night with no charge. The hotel is on the beach in a great location. While our plans for Hatteras Island did not work out, the staff at the Comfort Inn helped make our long weekend enjoyable despite the hurricane and the damage to our van.

Room Tip: Beachfront rooms have a balcony.
See more room tips
  • Stayed July 2014, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Service
Helpful?
4 Thank Mike S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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533 reviews from our community

Traveler rating
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    72
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (179)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Rocky Mount, North Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed June 29, 2014

My new truck was legally parked at the motel. Around 8:30-9AM it was struck in the rear by someone there and they left. Police called. Not a single person working at the motel would admit to seeing anything or would even come speak to me about it. The manager didn't care. The motel itself isn't bad. But the lack of security cameras and the lack of anyone at the hotel coming outside while police were there was very telling. There were employees or contractors working outside when this happened. No one offered any information or help.

  • Stayed June 2014, traveled as a couple
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank fds4444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenni S, General Manager at Comfort Inn South Oceanfront, responded to this review, July 14, 2014
Thank you for your recent comments to Tripadvisor. We appreciate you taking the time to share your experience with us and will certainly make our best effort to avoid such problems in the future. I apologize I did not get the chance to speak with you in regards to what happened with your vehicle. I was unaware of the incident until later. The Outer Banks is certainly a low crime area, we rarely have issues with crime here. I have taken your comments seriously and am in the process of working with our webcam company to procure evidence if this happens again, as we do have cameras on the roof and on the side of the building. If I can be of further assistance, please feel free to contact me. You can reach me by phone at 252-441-6315 or email at jenni.sawyer@hotelsobx.com.

Thank you.

Jenni Sawyer
General Manager
Comfort Inn South Oceanfront
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Ruther Glen, Virginia
1 review
5 of 5 stars Reviewed June 25, 2014

Great view, awesome staff. Convenient location, close to the pier and very clean rooms. I would stay here again and again! The breakfast tasted great. The pool was nice and clean. You have views of both the sound and the ocean and you can even catch sight of the Bodie lighthouse!

  • Stayed June 2014
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Heatherkelley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Juan del Sur, Nicaragua
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 21, 2014

First of all- This hotel is extremely dated. The shower alone is awful! We travel all through the US and Central America and this is by far the worst hotel we have ever stayed in. After about 20 minutes at the hotel, we decided to go to the front desk and request to be moved from our room. This request was because of at least 4 other rooms with barking dogs on our floor and because our 'non-smoking' room smelled like cigarettes and even had cigarette butts stuck in the ac unit in the room... Because of the quick move, we accidentally forgot our clothes that were hung in the closet until the next day when we went to wear them. Immediately I contacted the front desk (who has been as helpful as possible in the matter) to let her know of the problem and with hopes that the cleaning staff/ someone turned in our clothes. No one turned in our clothes and they are gone--- Thankfully it was only 2 or 3 of my husbands and 2 or 3 of my shirts. Either way, It is about $200+ of clothes plus the $250+ per night to stay in this dump! We usually stay in Pirates Cove which is 1,000times better. We will NEVER stay here again and hope anyone that can afford to stay somewhere else (which we can, but figured the accommodations here would be decent based on their room rate and it was one of the closest options to Oregon Inlet where we were fishing out of). Horrible mistake on our part and we will not make it again!

Room Tip: Just choose another hotel- This place is awful!
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  • Stayed June 2014, traveled with family
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank CasaDelSurNicaragua
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenni S, General Manager at Comfort Inn South Oceanfront, responded to this review, June 30, 2014
Thank you for your recent comments to Choice Hotels International. While we sincerely regret the troubles you experienced during your stay with us, any feedback from our guests only helps us to serve you better. We appreciate you taking the time to share your experience with us and will certainly make our best effort to avoid such problems in the future. I personally went up and checked the room in regards to your belongings as well as the cigarette butts in the A/C unit. Unfortunately, I was unable to locate your items and also could not locate any cigarette butts. I can tell you that our Executive Housekeeper, whom has been employed here for 20 years as of 2013, personally cleaned that room after your move and she did not see any items left in the room, it is possible she overlooked them. Upon your moving rooms, we did check someone else in to that room, we are unable to be sure whether they found the belongings or not. If you would get in touch with me and give me a more detailed description of the shirts, we will certainly keep our eyes open for them. As of right now, we only know it was 4 - 6 shirts, half of them womens and half mens. If we do find your belongings, we will be more than happy to send them to you, free of charge. Thank you again for your feedback and I look forward to hearing from you.

Jenni Sawyer
General Manager
(252) 441-6315
jenni.sawyer@hotelsobx.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Smithfield, Virginia
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 21, 2014

I have stayed here multiple times and they have always been extremely friendly, very clean and accommodating. They even got us settled in when we arrived two hours early. The staff is not only friendly to the guests but they speak respectfully to each other which adds to a relaxing environment. There is always a good selection of foods for the continental breakfast and you can enjoy your breakfast out on the deck. Jeanette's pier is a short walk down the beach and offers other fun things to do and Sam and Omie's restaurant is walking distance from the hotel. I'd say the hotel is very nicely located. The view of the ocean is amazing!

  • Stayed June 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Celia H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Woodstock, Virginia
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 18, 2014

The view from our room, and hallway windows were beautiful. The hotel was clean and the staff were very friendly. We even received a phone call from Jennifer at the front desk soon after we checked in to see if everything was okay and if we needed anything.
Pixie and Paulina took care of the free hot breakfast. They did a great job. Made sure we didn't run out of anything. They were very friendly also. Annie at the front desk helped me check out. She was very sweet and friendly.

Room Tip: Higher floors have better views
See more room tips
  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Jacqueline M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lake Lure, North Carolina
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 17, 2014

Vary late arriving (2am), the person at front desk upgraded our room. We were quoted a lower price then charged, which Katrina, the manager corrected. Very good value for a pet friendly hotel. We would stay here anytime. Thanks

  • Stayed June 2014, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Mike W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn South Oceanfront

Property: Comfort Inn South Oceanfront
Address: 8031 Old Oregon Inlet Road, Nags Head, NC 27959-9487
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Outer Banks > Nags Head
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#3 On the Beach Hotel in Nags Head
#4 Family Hotel in Nags Head
#4 Romantic Hotel in Nags Head
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn South Oceanfront 2.5*
Number of rooms: 105
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Also Known As:
Comfort Inn South Oceanfront Hotel Nags Head
Comfort Inn Nags Head Nc

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