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“Search for A great burger is over”
Review of City Cafe - CLOSED

City Cafe
Cuisines: American
More restaurant details
Restaurant details
Dining options: Dinner, Lunch, Late Night, Highchairs Available, Seating, Serves Alcohol, Waitstaff
Description: CITY CAFE IS RECENTLY UNDER NEW MANAGEMENT! COME TRY US OUT!
Ocala, Florida
Level Contributor
43 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
“Search for A great burger is over”
Reviewed January 23, 2013

We have eaten luch here a couple of times. Since Five guys closed, we haven't had a good burger until we got here. They ahve a good selection of burgers as well as homemade chips and fries. The portions were a very good size for us, and they even filled up the 18-year-old grandson who also draanks four glasses of sweet tea. We ate ther again, and I had a vegetable plate, and the others had a generous barbecue sandwich -- it's North Carolina so I don't have to specify the type of meat! This time, we didn't get drink refills, but the food was still good. We will go back to have the good burgers because we would like to have something other than a fast food burger, plus, those chips are awesome.

  • Visited December 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Hannah C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CityCafeManagement, Manager at City Cafe, responded to this review, March 18, 2013
Thanks for the review we are glad you enjoy the burgers! Sorry for your service the second time around around. We are now under new management and hope we will see you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

25 reviews from our community

Visitor rating
    3
    8
    4
    3
    7
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Mount Holly, North Carolina
Level Contributor
14 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Changes to staff./Poor Management”
Reviewed December 15, 2012

Arrived at 5:30pm. Hostess seated us and took our drink order. Never received drinks. Waitress finally showed up and took our drink order again. Placed order. Finally got our food around 6:30pm. Food was not as good as other visits. Portions were also smaller. Manager brought out some missing food and stood like a statue until waiter took from him to put on table. I discussed my concerns to waiter and she at least took drinks off bill for wait/problems. Don't know how a Manager like this keeps this place from not going under. They had good food and wait staff a few months ago. Last time we were their we mentioned to the Manager that the bus boy shouldn't be sweeping off tables with a broom after sweeping floor. His response was I can give you a free meal. What! You need to talk to your staff and wake up before you lose all your customer's.

  • Visited December 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank UncleTim2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CityCafeManagement, Manager at City Cafe, responded to this review, March 18, 2013
Sorry for your experience, we hope you will try us again. We are currently under new management and hope to get things turned around so our customers can enjoy thier dining experience!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina
Level Contributor
108 reviews
78 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
“NEVER a good experience there”
Reviewed November 13, 2012

Have tried on several visits hoping we just caught them on a bad night. Apparently all the nights we selected were bad.

Visited June 2012
Helpful?
1 Thank Richard K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CityCafeManagement, Manager at City Cafe, responded to this review, March 18, 2013
Sorry you have had such bad experiences at our resturant, we do hope you will give us another shot. We are currently under new management and hope to be making changes so that our customers dining experience will be more enjoyable.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“My family loves this place!”
Reviewed October 2, 2012 via mobile

Entrees I have had include the blackened chicken & tilapia amongst many sides... Mac n cheese, fried squash, corn pudding, cheese biscuits, etc... All have been delish! Kids menu is good! Enjoyed sitting outside as well as inside. Our server rocks, same lady both times we've eaten here! (Fried pickles were a bit greasy)

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank shelikesgoodeats
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, North Carolina
Level Contributor
6 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“It took FOREVER to get our food.”
Reviewed September 22, 2012

We showed up at about 12:30 for lunch, with two toddlers. We ordered standard fare, chicken strips, a mini burger, and salmon patties, nothing that would take very long to fix. The waitress was quite pleasant. We found that persons around us that arrived AFTER we did were getting their food first. I mentioned it to the waitress, who brought us some bread to pacify us, I guess. By the time we got our food I had already feed the kids a box of raisins and a roll each, and they had lost a good bit of their appetite and were getting tired. We took about 15 minutes to eat and had to take some of the food back because the kids wouldn't eat it. We were there for a street festival. I would say there were probably no more than 30 people max in the place, and over half of them had already gotten their food when we arrived. WE WERE IN THERE FOR MORE THAN 2 HOURS!!!!!! Why would you do this to people with small children, or to anyone at all for that matter? The kids wanted to see some of the street things but missed out on that because of the interminable wait, and each had a meltdown when we were getting back to the car.

What started out as a happy experience ended on an unhappy note. Thanks alot. :(

  • Visited September 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Lynn L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CityCafeManagement, Manager at City Cafe, responded to this review, March 18, 2013
We are sorry you had such a horrible experience with us. We hope that you will try us again, we are currently under new management and are trying to get things turned around to make our customers experience much better.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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