We stayed three nights at this HI Express as our "home base" while visiting the Mt Airy area. It was a positive experience overall. We we close to everything we wanted to see.."Mayberry", the state parks and the Blue Ridge Parkway. The staff was friendly & helpful; the property very well maintained and our suite was spotless. Breakfast was good with one minor disappointment...the only meat served was sausage gravy. If you are not a fan of this, then you are out of luck for breakfast meats.
The negatives while few need to be mentioned. The drinking water was so chlorinated it tasted as if it had been pumped directly from the pool! Also, a large group of youth basketball players were staying at the hotel while in town for a tournament. Overall, this group definitely lacked adult supervision. The girls ran up and down the halls, yelling late into the evening and very early in the morning. They took over the breakfast room, leaving a large mess on both Sat. & Sun. mornings. They also took over the pool and hot tub to the point other guests couldn't use them. This group's behavior was not the fault of the hotel of course, but I think the staff could have done more to calm things down.
If we decide to visit the area again, we will chose this hotel, but will check on large groups staying here before making reservations.
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