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“Very impressed with service”

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Hampton Inn Mount Airy
Ranked #1 of 8 Hotels in Mount Airy
Certificate of Excellence
GreenLeadersBronze level
Charles City, Virginia
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Very impressed with service”
Reviewed June 2, 2013

The hotel was comfortable and clean but the service was the best part - very accommodating. We had to check in early and the room was ready. We had to leave early and appreciated the to-go breakfast bag since we left before breakfast was served.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank PeaceHillBandB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton I, General Manager at Hampton Inn Mount Airy, responded to this review, June 5, 2013
Thank you so much for taking the time to let other travelers know about your experience at the Award Winning Hampton Inn Mt. Airy. We take pride in providing excellent service to our guest as well as clean rooms and comfortable surroundings. I am pleased to know that the staff was able to accommodate your early check in and that since you were not able to take part in breakfast the to go bags were available for you. If your travels bring you back to the area we look forward to seeing you again. Thank you for staying with us.

Lenise Lynch (General Manager) & Hampton Team
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736 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
  • English first
  • German first
  • Any
English first
Edgewater, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 31, 2013

Hotel and staff was very pleasant. We have already booked a room for Thanksgiving at same hotel. The location is perfect and we have family in the area. Added bonus was breakfast in the mornings and the pool in the evening to relax in. Hotel was very clean.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
2 Thank Libby D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton I, General Manager at Hampton Inn Mount Airy, responded to this review, June 5, 2013
Thank you for taking the time to write about your stay at the Hampton Inn in Mount Airy NC. I am very pleased to know that you enjoyed your stay and that you will be back to see us again at Thanksgiving. We take pride in providing clean rooms, comfortable surroundings and great service to our guest. I am glad to know that you were able to enjoy two of our many amenities, the breakfast and pool. We look forward to seeing you again and thank you so much for staying with us. We love having you here!
Lenise Lynch (General Manager) & Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Thousand Oaks, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 30, 2013

The HIs are always the best bet anywhere I go. This one is no exception. The staffs at the Hampton Inns always seem pleased to see me come in. They don't just process you in or out. They are always ready to have a conversation. I'm pleased to post this message and encourage people to use Hampton Inn.

  • Stayed May 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
2 Thank Bridgeman C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton I, General Manager at Hampton Inn Mount Airy, responded to this review, June 3, 2013
Thank you for taking the time to let other travelers know about your visit to the Mount Airy Hampton Inn. We strive to provide excellent service to each of our guest. I am pleased to know that you enjoyed your stay and look forward to having you stay with us again the next time your travels bring you to the area.
Thank you,
Lenise Lynch (General Manager) & Hampton Team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Louis, MO
Level 4 Contributor
49 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed May 28, 2013

We stayed for three nights over Memorial Day Weekend in Room 113. The room did have a a musty/moldy smell (think it was from A/C unit) and water spots on the ceiling, but the bed was extremely comfortable and the carpet, bedding and bathroom were very clean. The kitchenette with sink, microwave, refrigerator and coffee pot worked well. The decor, furniture and bathroom vanity need to be updated.

Our request for a feather/down free room (made in advance) was accommodated. We enjoyed the breakfast selection and friendly/helpful staff who quickly replenished the food and cleared/wiped down the tables. The business center computer worked very well for accessing the internet and there was NOT an additional charge which pleased us. It was also easy to access the hotel's WiFi on our smartphones and iPad.

From the website and our conversations with hotel staff while making our reservation, we expected Mt. Airy to be a small, scenic mountain town and the hotel to be in the historic part of town. The hotel does have Mayberry pictures on the walls in the public areas, but Rockford Street is a very busy 4-lane road and the hotel is surrounded by fast food restaurants and car dealerships. The historic "Mayberry" district is 1.5 miles away and although we are not avid Mayberry fans, we enjoyed the stores and eating at Leon's Burger Express. Since Rockford Street and Hwy 52 intersection were so busy, we chose to drive rather than walk there.

We called ahead and inquired about trailer parking and proximity to the Blue Ridge Parkway. They indicated that they had a trailer parking lot. The lot is behind the hotel (no signage indicating it is reserved for trailers so any guest could park there) and it does not have pull-through parking spots so you either park across multiple spots or disconnect the trailer, and park your vehicle in the spot next to your trailer. The hotel's website and front desk staff indicate that the hotel is "a few" miles from the Parkway. If you take Hwy 52, it is 15 miles to the Parkway with 5-6 miles of congested traffic due to flea markets and yard sales. If you take Hwy 89, it is 22 miles to the Parkway.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TEFox1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton I, General Manager at Hampton Inn Mount Airy, responded to this review, May 29, 2013
Thank you for taking the time to write about your stay at the Hampton Inn Mount Airy NC. I am pleased to know that we provided clean, comfortable rooms and that you enjoyed the breakfast selection. We hope to see you again the next time your travels bring you to the area because "We Love Having You Here!"
Have a great day from Lenise Lynch (General Manager) and the Hampton Inn Mount Airy Team.
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Fort Wayne, Indiana
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 28, 2013

We had a very good experience staying at this hotel. The room was clean, well appointed and the beds very comfortable. Included breakfast was better than most. It is in my opinion a quality Hampton property.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
2 Thank InkyFortWayne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton I, General Manager at Hampton Inn Mount Airy, responded to this review, May 29, 2013
Hi my name is Lenise Lynch and I am the General Manager. I would like to thank you for choosing the Hampton Inn Mount Airy and for taking the time to tell others about your experience. I am pleased to know that you enjoyed your stay and the breakfast that we offer. We hope to see you again if your travels bring you back to the area. Thank you and have a great day.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashua, United States
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 19, 2013

Excellent choice. Very clean, great morning breakfast selection. The rooms are very comfortable and there are many nearby restaurants. This chain is the best. They are always in superb condition. For $100 a night (give or take) this is a great value. You never have to guess on the quality - always excellent.

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Dennis G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton I, General Manager at Hampton Inn Mount Airy, responded to this review, May 20, 2013
Thank you for taking the time to write about your experience at the Hampton Inn Mount Airy NC. It is the feedback that we receive from our guest that help us continue to be an "Award Winning Hotel." Providing clean and comfortable surrounding along with great service is our #1 goal so I am glad we were able to meet your expectations. Thank you again for your feedback and we hope to see you again in the near future because 'We Love Having You Here!"
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Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 18, 2013 via mobile

Clean, quiet, very comfortable, charming & helpful front desk staff...what more could a traveler want? Our room was wonderful (319). Remnants of 80s decor (walpaper border, dated bathtub) made me give the "room" category a 4 rather than a 5. I'd stay here again in a heartbeat!

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jmhil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton I, General Manager at Hampton Inn Mount Airy, responded to this review, May 20, 2013
Thank you for staying at the Hampton Inn Mount Airy NC and for writing about your experience. We strive to provide excellent service and accommodations to our guest. It is nice to know that we were able to meet your expectations and we look forward to seeing you again the next time your travels bring you to the area because "We Love Having You Here!"
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Mount Airy

Property: Hampton Inn Mount Airy
Address: 2029 Rockford St, Mount Airy, NC 27030-5203
Phone Number:
Location: United States > North Carolina > Mount Airy
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 8 Hotels in Mount Airy
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Mount Airy 2.5*
Number of rooms: 125
Official Description (provided by the hotel):
Award Winning Hampton Inn Mt. Airy, NC. Our promise to you includes a clean, comfortable hotel room. In fact, we have 125 of them! If you're traveling with your family, you may opt for a room with two beds. Or, if you're here by yourself on business, why not book a room with a plush, king-sized bed so you can stretch out and relax? Either way we know you have a choice and we would love to be that choice. We want to be your friends in town so stop by and say hello because we love having you here. ... more   less 
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Also Known As:
Hampton Hotel Mount Airy
Mount Airy Hampton Inn

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