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“Satisfied Customer” 4 of 5 bubbles
Review of La Quinta Inn & Suites Raleigh Durham Airport S

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La Quinta Inn & Suites Raleigh Durham Airport S
Ranked #12 of 18 Hotels in Morrisville
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303 reviews from our community

Traveler rating
    95
    113
    58
    24
    13
See reviews for
112
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Palm Springs, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed August 25, 2012

La Quinta South is a quiet, clean, very comfortable hotel with excellent free shuttle service to RDU. It is an exceptional value for the service, comfort and extras (nice workout room, pool, free wireless, free shuttle, free breakfast). A plus is that there are many good restaurants within walking distance of the hotel. You can't go wrong if you stay here.

  • Stayed August 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with La Quinta

Helpful?
Thank drsbatten
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flagstaff, Arizona, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed August 23, 2012

Was given key to a room that had not been cleaned since last guest. (I figured that's okay because we were checking in early.) Last night, another guest was checked in to our room and walked in on us before quickly exiting. (I figured I'd not think too much of it since the desk called and apologized.) Sometime at o-dark-30 someone tried our door; I am not sure if it opened or just rattled a lot. Door key did not work this morning, so I had the front desk re-program us some keys. During my shower the water pressure went to drizzle for a minute or two. Asked if the manager could contact me regarding the problems; no one has called. Checked out of room and asked if there was anywhere secure we could leave luggage for a couple of hours until we were ready to take shuttle to airport. No is the answer.

Never again...

Room Tip: Choose another hotel. There are some nice ones very close by at which I have stayed.
See more room tips
  • Stayed August 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank JMD_Sr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cincinnati Oh
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed August 8, 2012

Apart from the AC unit not working, properly, it was a very good experience and the access to the airport made tris hotel highly recommendable. The staff was particularly competent and people-orientes.

  • Stayed August 2012, traveled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with La Quinta

Helpful?
Thank diplo2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 bubbles Reviewed July 25, 2012

My wife and I had a family reunion to get to with absolutely no room for error in getting there, so... of course our flight was bumped because of weather and the airline was just about as apathetic and unhelpful as it could possibly be (in addition to sending our luggage through on the wrong flight with all our clothes and toiletries.

Frustrated and angry, my wife quickly called around to the airport hotels as we would try to fly out the next morning. With average prices ranging from $125 to $150 (plus nickel & dime) we we're beyond frustrated. When my wife finally called the La Quinta the gentleman (Tye or Tighe) gave us a MUCH more reasonable deal on a smaller room for a single night.

When we arrived for check in, We explained what had happened with the airline. Tye listened to our complaints and gripes about our experience and, without missing a beat, set about providing us with basic toiletries (razors, toothbrush, etc) gave us directions on where to get food in the area, and even allowed us to keep our car parked in the hotel's lot while we were on vacation and saved us over $50 in airport parking fees! He set up our wake up call and arranged for us to have plenty of time for their free breakfast and a free shuttle ride to the airport the next morning.

The room was comfy, the water hot, the temperature cool, and the WIFI connected flawlessly. Despite the lack of a change of clothes from the previous day, we still felt fresh enough to tackle getting out on another flight the next morning.

Customer service is one thing, genuine concern and helpfulness to two very tired and angry people is another. If La Quinta staffs its hotels with people like Tye, I will be a customer any and every time there is a choice in accommodations when we travel.

Well done, La Quinta! And thank you for all you did to make a bad situation as good as it could be.

  • Stayed July 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with La Quinta

Helpful?
4 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurelville OH
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed July 24, 2012

Love this hotel! Very friendly, very clean, pet friendly (doesn't smell like a pet friendly hotel), good breakfast with fresh fruit included. Breakfast starts at 4:30 am. Smokey's BBQ near by - great food! Lot's of other restaurants also but we love the BBQ.

  • Stayed July 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank redr0bin49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynchburg, Virginia
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed July 19, 2012

I had my 82 year old mother, 5 year old son and 8 year old daughter with me on an excursion leaving from Raleigh heading out west. The free breakfast, free shuttle to the airport, and free parking were reasons why we booked this hotel. We also had reservations to stay there on our return trip but our plane was canceled and we were stuck in Denver. When I called to tell them that we couldn't make our reservation (well beyond the 24 hour cancellation notice required) they approved the refund through Hotels.com and still shuttled us back to get our car for free from the airport the next day! Kudos to La Quinta and Hotels.com for making customer service and satisfaction a #1 priority. We will definately use them both again!

  • Stayed June 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank likesbooksnbikes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about La Quinta Inn & Suites Raleigh Durham Airport S

Property: La Quinta Inn & Suites Raleigh Durham Airport S
Address: 1001 Aerial Center Pkwy, Morrisville, NC 27560-9271
Phone Number:
Location: United States > North Carolina > Morrisville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #12 of 18 Hotels in Morrisville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — La Quinta Inn & Suites Raleigh Durham Airport S 2.5*
Number of rooms: 114
Reservation Options:
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Also Known As:
La Quinta Inn And Suites Raleigh Airport
La Quinta Inn & Suites Raleigh Airport Hotel Morrisville
La Quinta Raleigh Airport

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