Coming from Los Angeles, I was a bit surprised that things close down at either 1200 a.m. or 100 a.m. around RDU. With my flight being late (landed at 106 a.m.), I was quite frustrated that I could not get hold of anyone at car rental, no hotel shuttle. SO when I took taxi to Four Points, the staff (Everton) was professional, empathetic, warm, with a personal touch which helped to reduce my frustration, I got a portion of my taxi fare reimbursed (which I did not know, a sweet surprise). The check in process was smooth.
The following day I planned to take hotel shuttle to airport, then car rental shuttle to pick up my rental car. As I was inquiring about the shuttle schedule, the staff (Chris) was very nice and brought me to airport car rental. No, I did not make such a request, he offered to bring me to car rental.
Excellent service to cater to the guests' needs and to make guests feel good are the name of Four Points. Salute to the staff at Four Points.
- Official Description (provided by the hotel):
- Stylish Rooms. Stay your way with the modern amenities you expect and the style you want in one of our 105 spacious guestrooms. Wind down in front of a 32-inch TV with a hot cup of coffee or tea and get a great night's sleep on our Four Points by Sheraton Four Comfort Bed. Connect to the Internet for free and enjoy free bottled water every day. And if you need to take care of business, there's a large workspace for you too. Delicious Meals.Join us in Spinner's Bar & Grille, open from 6 am to 11am for breakfast and 5pm to 11pm for dinner. Relax in our lobby lounge for light snacks and a local craft beer with Best Brews. In-room dining is also available for breakfast and dinner. All the extras you'll love. Our 24-hour gym is available at any time- with free weights and cardio machines with individual cable TVs. Prefer a little relaxation? Go for a swim in our beautiful indoor heated pool. Space to meet: For a meeting, wedding or any special event, we have 4,000 square feet of meeting and banquet space that can accommodate 300 attendees. All meeting rooms have complimentary Wi-Fi and are equipped to meet your AV needs. We also offer catering services and a full business center. Rewarding Stays: Loyalty counts. Four Points by Sheraton is part of Starwood Preferred Guest,(R) the world's leading loyalty program. SPG(R) members earn Starpoints(R) with every eligible stay and no blackout dates on Free Night Awards at more than 940 Starwood hotels and resorts across 93 countries. Great rates, great hotels. That's Four Points. The real deal. ... more less
- Reservation Options:
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- Also Known As:
- Four Points By Sheraton Raleigh Durham Airport Hotel Morrisville
- 4 Points By Sheraton Raleigh Durham Airport