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Reviews (216)
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Reviewed October 30, 2011

I travel around the country and abroad many times during the year but I have never had an exceptional service like this before. The stay starts with a very newly updated hotel very spacious lobby, modern, clean and appealing. The room was very new all updated from top to bottom including TV, coffee maker, furniture, and all. Clean, extra pillows, towels, etc… and yes the thermostat on the wall is new and it works. But this is not the end of this experience. After staying for two nights (Oct. 28 – 29), we had to check out early on the 30th to catch our 7 AM flight to Hartford, CT. So woke up 5 AM got ready and returned the rented car and went to the airport only to find out that the flight had been delayed till 10Am and then cancelled all together at 9:30AM. By the time made other travel arrangements it was 10:30AM.
I called back the hotel and asked if the shuttle could pick us up although we had already check-out and explained what happened to our flight. Not only they sent the shuttle on a special trip to pick us up, but they kept the food service bar open especially for us so we can order breakfast. (They close at 11AM). They drove us back to airport on a special shuttle trip that they normally will not do. They let hang around the lobby with free internet access, and all the front end staff came by from time to time asking if we need anything. To me this absolutely exceptional. Thanks to everyone at this hotel especially Lacy. Will definitely recommend it and stay here again.

Room Tip: No hesitation of value and comfort at this hotel.
  • Stayed: October 2011, traveled on business
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1  Thank Sindbad2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 15, 2011

This Courtyard is like all the others you've stayed in before. They have the new lobby but the old rooms, but the rooms meet the same good standards that you expect from Courtyard. Rooms have a digital thermostat so you don't have to tweak the temp all night.
The property lies right under the south approach to the RDU airport, which is conveniently close and right across Interstate 40. My only complaint was hearing all the aircraft launching at exactly 6:00AM when air traffic is allowed to begin for the day. Other than that, it's a good location for either the airport or any business you may be doing at RTP.

Room Tip: Ask for a room facing away from the airport!
  • Stayed: September 2011, traveled on business
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1  Thank mnveil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 18, 2011

I stayed here several nights for work recently - great location right by the airport (they will pick you up with a complimentary shuttle to/from the airport). Renovated lobby with the Bistro restaurant makes for a great space to be productive or just relax. Rooms are simple but clean and well-kept. Excellent helpful staff!

  • Stayed: August 2011, traveled on business
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Thank Abe R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 2, 2011

Stayed June 2011 for 2 nights. Called Courtyard at midnight for their shuttle, they picked us up in about 5-10 min. then in the morning dropped us off at rental car location. Hotel has been completed renovated, looks like new- rooms, lobby, etc. The most important to me is a clean and updated or a new property. The decor is Courtyard's new "bamboo wallpaper" look, tastefully done. Check-in/Check out no problems - friendly. Hotel is off highway a bit so it is in a quiet area - w/trees, nicely landscaped. True "courtyard" with outdoor pool and patio furniture - hotel layout is a square. Some rooms with balconies/some rooms face courtyard, others face the grounds of hotel. Internet service was fine for us, but one hotel quest wasn't able to use their laptop in their room. Didn't see any dining options within walking distance. Free coffee - self service in the morning (it may be available all day?) Surrounded by other hotels and office buildings. Rate was very reasonable. Would definately stay here again if in the Raleigh-Durham area.

  • Stayed: June 2011, traveled with family
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Thank FindYourPassion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 16, 2011

Marriott Courtyards are now sporting a new look, with bright, well-lit lobbies, bistros serving dinner, and good facilities. I was told that this is still being rolled out, so its a hit and miss unless you call up and check.

My stay here was good. We checked in late in the evening. Its literally 3 minutes away from the chic Raleigh airport. We dined at the bistro that night (simple selection of sandwiches and salads. Enough for a weary traveler).

Breakfast service was fast and efficient. The new Courtyards have an à-la-carté menu for the same.

Overall, very nice facility and will stay next time as well.

  • Stayed: February 2011, traveled on business
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Thank fatboysworld_travels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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