My daughter and I stayed here for one night and did the stay, park, fly deal. When we arrived the guy at the counter was very nice and helpful. Check in went smoothly. However, when we got to the room, there was a dirty bath rag hanging from the shower rail. He did offer us another room and said that he would inform housekeeping. We had an early flight and the ride to the airport went without any problems. However, when we returned from our flight four days later and called to get a ride from the airport back to the hotel to retrieve our car, no one would answer the telephone. Another guest had also been trying to call. We even had someone at the airport try and call. They even called a neighboring hotel who also tried to call and there was no answer. We waited for over 20 minutes and no one ever answer the telephone. We ended up having to get a taxi to take us back to the hotel. When we went in to the hotel to complain, the guy at the counter (different guy from the evening when we checked in) all but said we were lying. I told him that he was welcome to call the information desk at the airport and they would verify our story. He said he was there and the phone did not ring. I requested reimbursement for the taxi and he said that the manager was not there and he could not authorize any reimbursement until they returned from lunch!!! I left my number for them to call so that I could be reimbursed. I never received a phone call. This is horrible customer service and we will never stay there again. A complete waste of my $100.
- Official Description (provided by the hotel):
- Our property is easily located off of Interstate 40 at exit 284. We are approximately one and one-half miles from Raleigh Durham International Airport. The Days Inn Raleigh Airport is directly across the street from the Prime Outlet Mall and within walking distance to fifteen restaurants. We are also located near the Lake Crabtree County Park and the beautiful William B. Umstead State park. Park & Fly Packages available.We offer a FREE 24 shuttle to the airport, free continental breakfast and evening snack, wireless internet, business center, fitness center, and outdoor pool. The Days Inn is also upgrading all of its rooms to include microwaves and refrigerators. ... more less
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- Also Known As:
- Days Inn Raleigh-Airport-Research Triangle Park Hotel Morrisville
- Days Inn Morrisville
- Morrisville Days Inn