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“Great hotel for our soccer team”

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SpringHill Suites Charlotte Lake Norman/Mooresville
Ranked #9 of 14 Hotels in Mooresville
Chapel Hill, North Carolina, United States
Level 4 Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Great hotel for our soccer team”
Reviewed November 5, 2012

Our U-15 soccer team, a group of 35+ girls and parents, stayed in November. The staff was very helpful, allowing us to bring in dinner and use the "breakfast" area to serve and eat. The in-hotel bar was a great convenience for the parents. The rooms were spacious and clean. Younger siblings made good use of the indoor pool (too cold to be outside). The exercise room was small...not suitable for more than 2 people at a time, but that was the only downside.

  • Stayed November 2012, traveled with family
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Helpful?
Thank Kerry B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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228 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (28)
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English first
Fort Wayne, Indiana
Level 3 Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed October 25, 2012

I stay at Marriott properties several times a year, due to being a Marriott Rewards member. But I have found the quality at the Springhill Suites brand to be inconsistent. I had hoped this would be an exception due to its proximity to Davidson college, but was again disappointed.

At check in, they are supposed to recognize my loyalty as a gold member, offer a free room upgrade if available, etc. (I know it's a bunch of hype, but that is what they promise). Instead, all they said was "we have your points on file". Not a great sign.

However, I am used to that. What really irritated me was that upon setting my bags down, I found hair in the tub and on the bathroom floor. The tile surrounding the bath was also gross and stained.

The bed was sagging and showing its age. The towels, like most Springhill Suites, were thin. We could hear the guy in the next room over when he was using his bathroom.

We used our 4G coverage so I cannot comment on their internet. I have found Mariott internet to be unreliable, so I always use my own aircard. The tv was fine.

The breakfast was the usual standbys: scrambled eggs from a carton, biscuits and canned sausage gravy, belgian waffle, oatmeal, cereals, etc. Certainly nothing special or creative there.

If the bathroom were at least clean I would have given 3 circles, but there is no excuse for hair in the tub when at a $100+/night hotel.

  • Stayed October 2012, traveled with family
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Helpful?
Thank KLBFW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 6 Contributor
134 reviews
133 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
Reviewed October 21, 2012 via mobile

Very nicely sized rooms. Although the television in the sitting area is very small, possibly the smallest I've ever seen in a hotel. But the rooms are big and comfortable. The pool is great for kids. Great access to Lake Norman and easy-enough to get to Charlotte--but you can do better for sure if the downtown Charlotte-area is your goal.

  • Stayed October 2012
    • Value
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Helpful?
Thank MLNC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia, Minnesota
Level 2 Contributor
6 reviews
4 hotel reviews
Reviewed October 3, 2012

Beth, Drew and the staff of the SpringHill Suites made our visit to Racing City USA complete! We enjoyed all the recommendations of places to visit, but more importantly we were very impressed with the impeccable housekeeping and the attention to detail at all levels of the property. Breakfast was great!!

Thank you Beth and Drew!
Jim

  • Stayed September 2012, traveled with family
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Helpful?
Thank JimMakowsky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Williamsburg, Virginia
Level 6 Contributor
147 reviews
119 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed September 7, 2012 via mobile

If you ever have to come to Davidson stay here. No complaints on this property at all. It seems very new and modern and has all the ammentities.

Newer tvs plenty of parking and plenty of options to eat right next door.

  • Stayed August 2012
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Helpful?
Thank Brian S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rockport, Massachusetts
2 reviews
Reviewed September 1, 2012

I would have given 5 bubbles if the question would of said overall of staff!! They were really so helpful. The property itself could use a little work..it took my water forever to get warm and thats all i got was warm! The internet was less than good and the pool was not to pleasing. But the housekeeping lady Tammi really made a point to help me into my room. When i arrived Ladona at the front desk let me check in early and made no fuss about it then after i got settled in I was very hungry and as I have never been to Moresville i wasnt sure where to go I stopped by the desk to get some opinions ..again Ladona was so helpful she told me about this great place called Vinnies where you look at the water as you eat your dinner! It was great. When i returned she seemed geniunely concerned as to whether i enjoyed my lunch.. Ithought it was very sweet of her to remember me from earlier. Now on checkout day I approached a new front desk lady her name was Anna she was fantastic as well she helped me with directions and with printing my boarding pass. Now as anyone who travels knows it is very rare to find multiple great people at 1 facility so Springhill is definantly a jewel!! I will most definantly be returning here!

  • Stayed August 2012, traveled on business
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Helpful?
Thank lucille s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Level 5 Contributor
57 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed August 30, 2012

Attended our nieces wedding in June at The Point Lake and Golf Club in Mooresville. This hotel was the closest and most convenient hotel. Here are all the positives (1) Friendly and attentive staff (2) Clean and spacious rooms...all suites with sitting area and fold-out couch. (3) in the middle of a plaza so plenty of restaurants within 1-3 minute walk (ie: McDonalds, Subway, Sushi, and swankier Jeffries Jazz Bar & restaurant, literally across parking lot.) Also, about a 5 minute drive is Vinnies a non-pretentious seafood joint right on the lake with great crablegs, oysters, shrimp, etc....No negatives really, maybe just that pool is indoor/ no outdoor pool?!

  • Stayed June 2012, traveled with family
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Helpful?
1 Thank perudallas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Charlotte Lake Norman/Mooresville

Property: SpringHill Suites Charlotte Lake Norman/Mooresville
Address: 121 Gateway Blvd, Mooresville, NC 28117-5540 (Formerly SpringHill Suites Charlotte Mooresville)
Phone Number:
Location: United States > North Carolina > Mooresville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Mooresville
#3 Business Hotel in Mooresville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Charlotte Lake Norman/Mooresville 3*
Number of rooms: 107
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Also Known As:
Springhill Suites Charlotte Mooresville Hotel Mooresville
Springhill Suites Mooresville

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