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“This place is great on service”

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Hampton Inn Charlotte / Monroe
Ranked #1 of 8 Hotels in Monroe
Certificate of Excellence
Phoenix, Arizona
Level Contributor
455 reviews
214 hotel reviews
common_n_hotel_reviews_1bd8 212 helpful votes
“This place is great on service”
Reviewed January 25, 2014

I had 4 conversations with different people at the hotel. They were all great. They recommend a great place for dinner. Every Hampton I stay in has a laptop tray so that you can work on a laptop from your bed. This one did not. It is an older property. There was a lack of attention to the appearance of the hotel.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
1 Thank frequenttravelerdave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Allison M, General Manager at Hampton Inn Charlotte / Monroe, responded to this review, January 27, 2014
Thank you for taking the time to review our hotel and letting us know about your stay! Thank you for mentioning our staff! We love showing off our city and you can ask anyone about what to see and do in town and they are happy to provide you with great "local" information! I am sorry though that your room was missing the lap desk. It certainly was an oversight on our part and I apologize you did not have one. WE hope that you will visit us again soon!
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465 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (29)
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English first
Level Contributor
3 reviews
3 hotel reviews
Reviewed January 22, 2014

Staff was so attentive, friendly, and professional. The building and grounds were well-maintained and very clean. The complimentary breakfast had a great variety of foods and was easy and delicious. The 24 hour coffee and other beverages in the lobby was an added extra!!

  • Stayed January 2014, traveled with family
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    • Location
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Review collected in partnership with Hampton

Helpful?
Thank Z4787OLanac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Allison M, General Manager at Hampton Inn Charlotte / Monroe, responded to this review, January 27, 2014
Thank for all the kind words about your recent stay with us! Our staff strives to do a great job and to make each stay a wonderful experience for every guest! We hope to see you again on your next trip to Monroe!
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Franklin
1 review
Reviewed January 22, 2014

The Hampton Inn's , are great ! there Clean, smelling rooms there complementary Breakfast & at some hotels Tuesday to Thursday ( always check ahead if they are one of the Hotel that offer it for evening ) they have Complementary food and Wine (Red & white ) Hot Chocolate , coffee, & Tea , set up all the time ,

  • Stayed January 2014, traveled as a couple
    • Value
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    • Cleanliness
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Review collected in partnership with Hampton

Helpful?
Thank Victoria P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Allison M, General Manager at Hampton Inn Charlotte / Monroe, responded to this review, January 27, 2014
Thank you for such a great review of our hotel! We are happy to hear of your great experience with your stay! Thank you for pointing out our evening Manager's Reception. We offer evening appetizers and complimentary beverages Mon-Wed nights. Its certainly a hit with our guests! No other hotel in our city offers this and we are happy you were able to enjoy it! We look forward to your next visit to Monroe!
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Birmingham, Michigan
Level Contributor
237 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed January 11, 2014

We stayed here 8 nights in December 2013 and January 2014. On the fourth night our room was not made up or towels replaced. We were comped when we complained. The next morning we were greeted at 8 a.m. by workers removing the soda machine next to our room. The next morning, yes at 8 a.m. again, workers were talking loudly enough to waken us as they removed the exit sign and entered into the dropped ceiling just outside our room. Honestly, why not offer the guests the opportunity to move if work is expected to commence early in the morning? The room otherwise is clean. I would suggest asking for a room in the back if you are sensitive to noise as the highway is more like a freeway with large trucks and a constant stream of traffic creating much noise in the front of the building. The breakfast is good and served until 10 a.m. The staff are kind and helpful.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank msl50birm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Allison M, General Manager at Hampton Inn Charlotte / Monroe, responded to this review, January 14, 2014
Dear msl50birm,

We appreciate the time you spent to review our hotel. I'm happy to hear that you enjoyed our new hot breakfast and enjoyed our staff. I do apologize that workers disturbed you during your stay. There was a soda and snack machine brought in during your stay by an outside company. We will strive in the future to have any vendor do business with us later in the morning to avoid this happening to another guest. Thank you for your input and we hope you will stay with us again in the future!
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Monroe, United States
1 review
Reviewed January 8, 2014

The manager on duty at the time of my checkin and stay was curtious and professional. She deminstrated knowledge and kindness. My stay at the Hamptom as always was great...The room at the Hampton was clean and fresh. The bed was extremely clean and comfortable. I felt safe.

  • Stayed January 2014, traveled solo
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Review collected in partnership with Hampton

Helpful?
Thank Antonia O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Allison M, General Manager at Hampton Inn Charlotte / Monroe, responded to this review, January 9, 2014
Dear Antonia,

Thank you so much for your review of our hotel! Our staff is always happy to take care of our guests and we appreciate the great feedback! We hope to see you again soon on your next visit to Monroe!
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United States
Level Contributor
4 reviews
Reviewed January 7, 2014

This is a great hotel. The staff are wonderful, the breakfast better than others and the rooms spacious and comfortable. If you are staying in Monroe, NC you will not be disappointed staying at this Hampton Inn.

  • Stayed December 2013, traveled as a couple
    • Value
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Review collected in partnership with Hampton

Helpful?
Thank Linda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Allison M, General Manager at Hampton Inn Charlotte / Monroe, responded to this review, January 9, 2014
Dear Linda H,

Thank you for your recent review of our hotel! We are happy to hear of another satisfied guest! Thank you for pointing out our new hot breakfast! Our guest have been enjoying the new options and we are adding more over the next few months! We thank you for choosing to stay with us!
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Orange, Virginia
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed January 5, 2014

We have stayed in a lot of hotels this year and this hotel was by far our best stay ever! Staff was friendly and helpful. Rooms were clean, and beds were sooooo comfortable. Quiet. Lobby was clean and nicely decorated. The breakfast was really good, only touch that would have made it a 10 was adding bacon or sausage. Housekeeping comes too early in the morning but was very willing and nice to come back later. I would definitely stay here or at another Hampton Inn again after our stay here.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank gap03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Allison M, General Manager at Hampton Inn Charlotte / Monroe, responded to this review, January 7, 2014
Dear Gap03,

Thank you for taking the time to complete a review of our hotel! We are excited to hear you had a great stay with us! We appreciate our guests and are happy to hear of your great experience with us! On your next visit we may have bacon and sausage for breakfast as we have a menu with many different hot options that change daily! You'll definitely know when you walk out of your room if it is bacon day because the lobby and hallways smell so great!!
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Additional Information about Hampton Inn Charlotte / Monroe

Property: Hampton Inn Charlotte / Monroe
Address: 2368 Roland Dr, Monroe, NC 28110-8522
Phone Number:
Location: United States > North Carolina > Monroe
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 8 Hotels in Monroe
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Charlotte / Monroe 2.5*
Number of rooms: 122
Official Description (provided by the hotel):
Located in the beautiful countryside town of Monroe, NC with quick access to nearby Charlotte, this Hampton Inn hotel offers spacious, comfortable rooms, free Wi-Fi, free hot breakfast, and amenities like an outdoor pool and fitness room. Come stay in the peace and quiet in the rolling hills of Monroe, NC and experience the Hampton brand of hospitality! ... more   less 
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Also Known As:
Hampton Inn Monroe Hotel Monroe
Monroe Hampton Inn

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