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Country Inn & Suites By Carlson, Charlotte I-485 at Highway 74E
Ranked #6 of 12 Hotels in Matthews
Roanoke, VA
Level Contributor
463 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 175 helpful votes
“Very friendly staff”
5 of 5 bubbles Reviewed October 23, 2011

Great staff and very nice hotel. Very nice breakfast bar was included. The only recommendation is to request a room away from the highway - my room was on the end and I found the highway noise a bit fo a distraction.

Room Tip: Request a room away form the highway.
See more room tips
  • Stayed October 2011, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Hokiechip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

348 reviews from our community

Traveler rating
    157
    78
    50
    40
    23
See reviews for
163
60
20
67
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • Any
English first
Virginia Beach, Virginia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed October 7, 2011

Very nice place to stay, they offer the park and fly and that's so nice, they transported us free of charge to and from the airport with no problems at all. The room's are nice and clean, staff is friendly and nice.

  • Stayed September 2011, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Samuel58277
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Syracuse, NY
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed September 28, 2011

I should preface by saying I'm VERY critical of hotels and pretty much no cheaper hotel will be perfect for me. That said, I feel comfortable in this hotel for the most part.

Pros:
The windows open!!! LOVE that!!!

Love the bed linens, just a sheet and nice down comforter. Hotel bed dressings are usually extremely annoying to me. Good pillows too.

Room with one king bed was nice and roomy.

Bathroom was clean.

Refrigerator and microwave in the room.

Staff is really nice and accomodating.

Free wireless internet.

Decent breakfast.

Cons:
Lobby and hallways smell bad.

Our room smelled bad too, mold I think, but they quickly offered to either switch the room or put a de-humidifier in. We did the latter and it helped a lot.

Carpet and room furniture looks older and not in the best shape.

  • Stayed September 2011
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank morningchild
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond, Virginia
Level Contributor
114 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 bubbles Reviewed August 16, 2011

The staff at this hotel was wonderful, especially Chris VanderHorst and James at the front desk. They were knowledgable, friendly and went out of their way to make sure we had everything we needed.

Breakfast was great as was the manager's reception on Monday, Tuesday and Wednesday evening.

The room was clean and had all the amenities we needed.

The customer service at this hotel was great and special kudos to Chris and James for making our visit so pleasant.

Room Tip: Wonderful Hotel Staff
See more room tips
  • Stayed June 2011, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Nancy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marietta, Georgia
Level Contributor
8 reviews
4 hotel reviews
5 of 5 bubbles Reviewed June 13, 2011

We were greeted like an old friend when we arrived at this motel. (Some reviewers have complained about it being difficult to find, but that's a problem with divided highways and missed turns. The second time you drive up, there's no problem.) The front desk was helpful and generous, upgrading us to a suite. It's a shame that smoking and non-smoking rooms share the same floors, but inside the room you could not tell.

While the hotel was filled with a youth basketball team, there was little wait and nothing run out of on the breakfast bar on a busy Saturday morning.

The room was great, the bed comfortable (even synthetic pillows to replace the down versions for those with allergies) and lots of room.

We'll be back.

Room Tip: higher numbered rooms are further from smoking
See more room tips
  • Stayed June 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BrightSideSmyrna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Morristown, New Jersey
1 review
5 of 5 bubbles Reviewed June 8, 2011

I stayed at this hotel for a weekend. The bed and room were extremely comfortable (actual fluffy pillows and soft sheets and comforter). The room itself was clean and spacious. Much like the surrounding area of North Carolina, the staff was polite and went out of their way to help. With the breakfast, there were a variety of items to choose from, including sausages, waffles, yogurt, danishes, fruit, juice, and coffee. For a very reasonable price, this is a great place to stay. I definitely recommend it!

  • Stayed May 2011, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Hickory53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IAD
Level Contributor
32 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
1 of 5 bubbles Reviewed May 11, 2011

As several reviewers suggested, this hotel is hard to find even with GPS and closely located to industrial area. There are bunch of construction contractors hanging out at manager's reception after work. I have never seen any female traveler, family or elderly guests in this hotel who are frequent guests of Country Inns. My room was not clean and had some smell when I entered, HVAC unit was working loud all night. This area is definitely not for family. Their breakfast area is not very sanitary. I have never seen such a restaurant or lounge for eating. I thought I was in third world countries. Don't stay here.

  • Stayed April 2011, traveled on business
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank IADFlyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Charlotte I-485 at Highway 74E

Property: Country Inn & Suites By Carlson, Charlotte I-485 at Highway 74E
Address: 2001 Mount Harmony Ch Rd, Matthews, NC 28104-4113
Phone Number:
Location: United States > North Carolina > Matthews
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Matthews
#5 Family Hotel in Matthews
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Charlotte I-485 at Highway 74E 2.5*
Number of rooms: 72
Official Description (provided by the hotel):
Welcome to One of the Top Matthews, NC Hotels The Country Inn & Suites By Carlson, Charlotte I-485 at Highway 74E, NC welcomes guests with comfortable accommodations and friendly service. Convenient on-site amenities include a heated indoor pool, free high-speed Internet access, a fitness center and the complimentary, hot Be Our Guest Breakfast buffet. One of the most convenient Matthews, NC hotels, the Country Inn & Suites is an easy drive down I-485 or Highway 74 from all of the Charlotte area's top attractions, including Carowinds, Lowe's Motor Speedway and Uptown Charlotte. Book online today and discover the comfort and convenience of the Country Inn & Suites. ... more   less 
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Also Known As:
Country Inn And Suites By Carlson, Matthews
Country Inn & Suites By Carlson, Matthews Hotel Matthews
Country Inn Matthews
Matthews Country Inn

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