I've been on many rafting trips, and this staff was one of the best. A polite employee helped me... read more
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Blue Heron Whitewater
35 Little Pine Rd, Marshall, NC 28753-9512
Review Highlights
“A great company all around”
KarenR615
, Austin, Texas
“Florida Girl Gang loved it!”
My girl gang thoroughly enjoyed our day trip on the river. Our guide Jordan was very knowledgeable... read more
FellowTraveler3243
Colleen4545
Tampa, Florida
127
Fantastic day on the river !
Review of Blue Heron Whitewater
via mobile Date of experience: October 2017
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Liz K
Valparaiso, Indiana
814
via mobile
Sandy was a great river guide. Had a great time rafting through the river and enjoying the rapids and scenery. A must do adventure for anyone
Date of experience: October 2017
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BlueHeronWhitewater, Owner at Blue Heron Whitewater, responded to this reviewResponded October 15, 2017
Thanks for coming with us. Glad you had a good time and hope to see you again soon.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JasonTarheel
Cary, North Carolina
3727
First, we were thrilled that Blue Heron offered trips on a day when the other outfits were closed. So, major kudos on that! It's obviously a well-run organization -- they're on-time, safety is important, communication is great, etc. I also appreciated how they offer last-minute necessities for a low price (e.g. shoes, straps for sunglasses, etc.). Ultimately, the quality of a whitewater trip hinges mostly on the people. Laura was a fantastic overall leader -- great instruction, fun storytelling, etc. The only reason I held back a 5-star was our actual boat guide. He met expectations -- he paddled well, he kept us safe, etc. He just didn't "wow" like the reviews indicate for the other guides, including Laura. He lacked energy, enthusiasm, and great storytelling. I researched the companies pretty well, and I think that we just fell into one of the exceptions. Blue Heron is a great company.
Date of experience: October 2017
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BlueHeronWhitewater, Owner at Blue Heron Whitewater, responded to this reviewResponded October 10, 2017
Hi and thanks for your feedback. Glad you had a good trip overall, and sorry you were somewhat disappointed with the guide in your raft. We feel like sharing the history of the area, the plants, the animals, the geology, the ideas and theories behind understanding moving water, and more, are all part of the whitewater rafting experience with Blue Heron. Sharing our knowledge and experience about these subjects is something we enjoy and is emphasized when hiring and training new guides.
We will certainly use your comments as a reminder to everybody at Blue Heron that enthusiasm and sharing what we know of local of local history and our river experience is important to our guests,
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nancy M
Tampa, Florida
216
via mobile
Today my husband and I did a half day whitewater trip with Jordan who proved to be a top notch guide. It was my 1st time and even though I was a little apprehensive, Jordan's expertise made me feel comfortable! I would highly recommend Blue Heron Whitewater! I may even try the full day next.
Date of experience: September 2017
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BlueHeronWhitewater, Owner at Blue Heron Whitewater, responded to this reviewResponded September 23, 2017
Great! Glad you had a good trip. The full day trip is even better. The more time on the river the better if you ask us. Thanks again for rafting with us and I'll pass your comments along to Jordan. Hope to see you again soon.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mbonnie
wisconsin
1
6 women ages 64 and 65 rafted with Alexis on 28AUG2017. She was superb! We laughed, we paddled, and we had a grand time! We were all first time river rafters and Alexis (and the entire staff) did a great job. Would highly recommend! Thanks!
Date of experience: August 2017
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CRK60
Austin, Texas
102
We had a group of 13 enjoy rafting and kayaking on the French Broad. All loved it! Four did the calm run which was very scenic and peaceful. Our guide (so sorry, can't remember her name) was friendly and very knowledgeable about the area and history of the river. Three did the inflatable kayaks and the others did the white water run. It was a little calm for some of the more adventurous folks but all had a great time. They stopped at a place where they could jump off a cliff into the river. The office staff and guides were friendly. The facilities were clean and even had a nice gift shop. Had an option to purchase pics at the end. The only minor hitch was they were a little unorganized getting everyone signed in, so arrive early. Overall, I highly recommend Blue Heron!
Date of experience: August 2017
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.