We have family in Hendersonville and when visiting in the winter months, usually try to plan a day at the slopes. Wolf Ridge is the closest and offers everything we need in regards to skiing. We visited February 2009 and 19 of 20 slopes were open, all lifts were working, the lodge had warm and cozy fireplaces, the restaurant offered a good variety, the ski shop had anything one would need.......so what is the problem? The place is run by punk teenagers who couldn't care less if you wait an hour to get your ski equipment, they are rude out on the slopes and barely pay attention to what is going on. The staff really is bad in all phases from purchasing lift tickets to restaurant staff, to equipment staff, to the people on the slopes. No one was friendly, helpful, or had a sense of urgency about anything. If the people cared, this could be a jewel. I guess management is to blame because they allow it. We would be satisfied visiting this ski resort every visit to NC, but after dealing with people who don't care, we will try others in the area.